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1 room, 2 adults

The Gurney Resort Hotel & Residences, Penang

3.5-star3.5 stars
18 Persiaran Gurney, George Town, Penang, Penang, 10250, Malaysia

Family hotel with 2 outdoor pools, near Gurney Drive
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
From 689 reviews

TripAdvisor Traveller Rating

Location
Great location
Room
Room is all right
Vibe
Vibe is not too good
Service
Service is adequate

The Gurney Resort Hotel & Residences, Penang

from $39
  • Studio Suite (Hollywood Twin Beds)
  • Suite, 2 Bedrooms

What’s around The Gurney Resort Hotel & Residences, Penang

Landmarks

  • In Downtown George Town
  • Gurney Drive - 3 min walk
  • Wat Chaiya Mangkalaram - 8 min walk
  • Camera Museum - 30 min walk
  • KOMTAR - 33 min walk
  • Leong San Tong Khoo Kongsi - 37 min walk
  • Pinang Peranakan Mansion - 38 min walk
  • Fort Cornwallis - 38 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 32 min drive

At a glance

Key facts

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7965
  • Conference space size (meters) - 740
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built - 2000
  • Elevator/lift
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Gurney Resort Hotel & Residences, Penang’s small print

Also known as

  • Gurney Penang
  • Gurney George Town
  • The Gurney Resort Hotel Residences
  • Gurney Resort George Town
  • Gurney Resort Hotel
  • Gurney Resort Hotel Penang
  • Gurney Hotel Malaysia
  • Gurney Hotel Penang
  • Gurney Resort Hotel & Residences Penang/George Town
  • Gurney Resort Hotel And Residences
  • The Gurney Resort Hotel & Residences Penang/George Town
  • Gurney Resort Hotel George Town

Policies

A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night. For further details, please contact the property using the information contained in the confirmation received after booking.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Resort fee: MYR 3.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 392 reviews

Very Good 8.0
The stay is nice even we spent only one night. The jacuzzi is superb.
Muhammad Hazrami, us1 night family trip
Very Good 8.0
Always one of our favourites
Generally, rooms (and the bathroom!) are spacious. Facilities at level 7 are also great. Breakfast was reasonable (used to be much better). Surprisingly, they offered so many TV channels which was much appreciated as we just wanted to spend time resting in the room. I have stayed at this hotel before it was even officially launched (which is more than 10 years ago!). There have been improvements over the years but i think it is time for management to look into refurbishing the rooms if they want to be in competition with the rest of the hotels/resorts in Penang.
Haznita, us1 night family trip
Very Good 8.0
Good Hotel
Good for family travel
Alauddin, us1 night family trip
Good 6.0
convenient and clean hotel
It was a pleasant stay...menu for breakfast have to improve. . Shopping center like Gurney Paragon and Gurney Plaza can say its a 20 mins walking distance. ..if only u can afford to walk...or else can take taxi about RM 10 only
us3 night romance trip
Fair 4.0
Okay this is one of my worse experiences in awhile. I got here and the moment I walked in it smelled like cigarette smoke, the front lobby looked very clean though so I thought maybe i’m wrong. When I got into the room there was dust all over the edges, the air-conditioning was not working, the floors were gross, and the toilet was not working. The staff did move me to another room, but when I got to the other room the couch had so many stains on it, I didn’t even want to take off my shoes because the carpet floors looked like they hadn’t been cleaned in years. I proceeded to ask for an extra sheet so that I could at least sit on the couch in some type of comfort. They were supposed to give me wi-fi, but the wi-fi from my phone was WAY faster than the wi-fi they provided. If that is even considered wi-fi, it was taking 30 second delays to get into pages, and I had a lot of work to do. So I was lucky enough I was able to tether from my phone. Otherwise I would of never been able to take care of work. Easily one of my worst 10 experiences in a hotel in my life, that says a lot from someone who spends 20% of their life in a hotel for the past 10 years!
us1 night business trip

The Gurney Resort Hotel & Residences, Penang

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