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Novotel Freiburg am Konzerthaus, Freiburg

4 starsHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Konrad-Adenauer-Platz 2FreiburgBW79098Germany, 800-491-6126
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Comfort
Rather comfortable
Service
Fantastic service
608See all 608 Hotels.com reviews
From 1,562 reviewsTripAdvisor Traveller Rating

Novotel Freiburg am Konzerthaus, Freiburg

Hotel Info: 866-539-8117

from $92
  • Superior Room, 1 Double Bed
  • Standard Room, 1 Twin Bed
  • Standard Room, 1 Queen Bed
  • Standard Single Room, 1 Twin Bed
  • Standard Room, 1 Double Bed
  • Standard Room, 2 Twin Beds
  • Standard Room, 1 Twin Bed

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Freiburg am
  • Novotel Konzerthaus Freiburg
  • Novotel Freiburg am Konzerthaus Hotel
  • Freiburg Novotel
  • Freiburg Novotel am Konzerthaus
  • Novotel am Konzerthaus
  • Novotel am Konzerthaus Hotel
  • Novotel am Konzerthaus Hotel Freiburg
  • Novotel Freiburg
  • Novotel Freiburg am Konzerthaus
  • Novotel Freiburg Konzerthaus

Optional extras

Self parking costs EUR 18 per day

Rollaway beds are available for EUR 35 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 11 per pet, per day

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 8
  • Meeting rooms 8
  • Conference space size (feet) - 2885
  • Conference space size (meters) - 268
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

La Rotonde - Onsite restaurant.

Novotel Freiburg am Konzerthaus, Freiburg’s small print

Also known as

  • Freiburg am
  • Novotel Konzerthaus Freiburg
  • Novotel Freiburg am Konzerthaus Hotel
  • Freiburg Novotel
  • Freiburg Novotel am Konzerthaus
  • Novotel am Konzerthaus
  • Novotel am Konzerthaus Hotel
  • Novotel am Konzerthaus Hotel Freiburg
  • Novotel Freiburg
  • Novotel Freiburg am Konzerthaus
  • Novotel Freiburg Konzerthaus

Optional extras

Self parking costs EUR 18 per day

Rollaway beds are available for EUR 35 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 11 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 608 reviews

Novotel Freiburg am Konzerthaus, Freiburg
Fair2.0 / 5
Bad service
The hotel staff in the front desk is unfriendly and not courteous, and the amenity in the room is awful. I will never visit this hotel again.
1 night romance trip
Novotel Freiburg am Konzerthaus, Freiburg
Outstanding5.0 / 5
Marriott-Like Service and Spacious Rooms
This was my first experience with the Novotel chain. It reminded me of the Marriott hotels in the U.S. Contemporary design, clean and spacious rooms, and upscale furnishings. The host in the restaurant was very professional and friendly. We wanted to add a night to our reservation. At first I called the hotel and was told by the gentleman who answered the phone that the reservation office was closed and I would have to call back the next day. This was nerve-wracking, and I considered cancelling altogether and finding a different hotel since we were driving there the next day. But instead I emailed the hotel in a last-ditch effort. Within moments, I was delighted to receive a return phone call from a very helpful woman who arranged for the extra night. Due to a shortage of rooms, she told me we would likely need to change rooms after the first night. However, when we were checking in, another woman at the front desk already was working on rearranging things, so we would be able to spend both nights in the same room. I really appreciated the extra effort, and would definitely book at Novotel in the future. I am a platinum member of Marriott, and felt I received comparable service from 3 out of 4 staff members I experienced at Novotel. The man who thought "it's not my job" to do reservations nearly cost the hotel 350 EU, not to mention my future business and recommendations. Customer service means everything these days.
1 night family trip
Novotel Freiburg am Konzerthaus, Freiburg
Good3.0 / 5
In general good, the bed very small
In general good, the bed very small. swimming pool and spa area out of order.
3 night business trip
Novotel Freiburg am Konzerthaus, Freiburg
Excellent4.0 / 5
Great Hotel, would be perfect if...
The Hotel is very nice, conveniently located in walking distance to the train station and downtown Freiburg. The staff is also very nice. The only inconvenience is that the rooms don't have an iron and an ironing table, for business travelers it is not convenient to have to go to the sixth floor to iron a shirt.
7 night business trip
Novotel Freiburg am Konzerthaus, Freiburg
Outstanding5.0 / 5
Great hotel and location
Always stay here when I am in the area.
4 night business trip

See all reviews

Novotel Freiburg am Konzerthaus, Freiburg

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