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Bel Air Collection Resort & Spa Cancun, Cancun

3.5 stars
Blvd Kukulcan Km 20.5Hotel Zone, CancunQROO77500Mexico, 800-491-6126
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Good3.1 / 5
Beach
Beautiful beach
Location
Great location
Vibe
Vibe is not too good
Wellness
Wellness & sports facilities could be improved
250See all 250 Hotels.com reviews
From 2,226 reviewsTripAdvisor Traveller Rating

Bel Air Collection Resort & Spa Cancun, Cancun

Hotel Info: 866-539-8117

from $96
  • Suite, 1 King Bed, Jetted Tub
  • Deluxe Room, Ocean View
  • Deluxe Room, Lagoon View

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Other information

  • All-inclusive rates available
  • Resort fee included

Also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between MXN 300 and MXN 400 for adults, and MXN 200 and MXN 300 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 1500 per person (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (some restrictions)

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Bel Air Collection Resort & Spa Cancun, Cancun’s small print

Also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between MXN 300 and MXN 400 for adults, and MXN 200 and MXN 300 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 1500 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 250 reviews

Bel Air Collection Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
Great Hotel in Cancun/Hotel Zone
The hotel was really really good. Nice beach, perfect breakfast, great pool. The room was big, clean and comfortable, with a nice view to the sea. Even though when I booked I thought that wifi was not working in the room, we got lucky and the wifi was working perfectly in the room. The only problem is that this part of the hotel zone is a bit away from the bar center of the Hotel Zone: with a bus (0.5$) you can reach the bar area in 15-20min.
5 night business trip
Bel Air Collection Resort & Spa Cancun, Cancun
Excellent4.0 / 5
Helpful Staff and Pleasant Environment.
We pre-booked a roundtrip airport/hotel transportation with DMC group for 880 pesos, about 44 US$. The return trip at 4:30AM never happened and we had to get a taxi to get to the airport. We discovered that the taxi was less expensive than the booked trip by 100 Pesos! So be cautious if you book the pickup. We are currently awaiting the refund to our credit card for one-half of the cost for the missing trip. The staff are friendly and helpful as possible. The Bel Air has some areas that could be improved - not enough bath towels - we had to use a pool towels some days. The check-in and check-out was very slow due to not enough people to staff the desks from about 11:00 am to 3:00 pm.
5 night romance trip
Bel Air Collection Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
Nice and clean
It was ecxelent clean room nice view not too noise love it
3 night romance trip
Bel Air Collection Resort & Spa Cancun, Cancun
Good3.0 / 5
Decent and clean, not flashy
This was a last-minute adventure for me. I booked it at an all-inclusive rate, but during my stay it was a bit confusing as to what was actually covered and what wasn't. Never did find out if tips were included and still had checks for every meal. The staff was really nice and accommodating of my novice Spanish. The hotel itself is a bit worn, but you can see they are trying to keep it up and it is clean. Bathrooms have been updated somewhat recently. Location isn't too far from anything, but be aware that if you are looking for additional activities (beside beach and pool), you do have to go off property. Walking distance to many other hotels, restaurants, and the archaeological site. Not crowded at all, which is a huge plus.
2 night trip
Bel Air Collection Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
Honeymooners
Amazing!
1 night romance trip

See all reviews

Bel Air Collection Resort & Spa Cancun, Cancun

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