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Bel Air Collection Resort & Spa Cancun, Cancun

3.5 stars3.5 stars
Blvd Kukulcan Km 20.5Hotel Zone, CancunQROO77500Mexico
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Good3.2 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Wellness Area
Wellness & sports facilities could be improved
243See all 243 Hotels.com reviews
From 2,441 reviewsTripAdvisor Traveller Rating

Bel Air Collection Resort & Spa Cancun, Cancun

from $133
  • Suite, 1 King Bed, Jetted Tub
  • Deluxe Room, Ocean View
  • Deluxe Room, Lagoon View

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Other information

  • All-inclusive rates available
  • Resort fee included

Also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between MXN 300 and MXN 400 for adults, and MXN 200 and MXN 300 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 1500 per person (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at this hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (some restrictions)

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Bel Air Collection Resort & Spa Cancun, Cancun’s small print

Also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast costs between MXN 300 and MXN 400 for adults, and MXN 200 and MXN 300 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 1500 per person (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 243 reviews

Bel Air Collection Resort & Spa Cancun, Cancun
Excellent4.0 / 5
So So
So So
Other trip
Bel Air Collection Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
A very nice hotel with all the amenities required. The hotel has a great infinity swimming pool. Also the service in all areas is just great. Would definitely recommend for anyone who has a plan to stay in the hotel area. Also have 24 hr bus connectivity.
2 night romance trip
Bel Air Collection Resort & Spa Cancun, Cancun
Excellent4.0 / 5
Aged but Good
Will return and recommend. Hotel seems best geared for the Spanish speaking student, or budget traveler. For us location excellent - away from main party and shopping areas. Transportation excellent so location never a problem. Access to beach excellent. Staff excellent. Food so-so. We used hotel as a 'base' for our travels to various locations - Chichen Itza - save your money, Tulum - the best. Vallalodid - Excellent. Local restaurants - Navios great. Experienced several equipment failures. All fixed promptly. Shower head, shower drain, lamps, light switches all had to be repaired or replaced during our stay. All done immediately without delays. Room service done instantaneously. Front desk staff can use more on the job experience. Very helpful but you can tell new to the job. Will return.
6 night romance trip
Bel Air Collection Resort & Spa Cancun, Cancun
Excellent4.0 / 5
Good Bang for your Buck!
Good place to stay and enjoy the beach, pool, and spa services . The proprty is a couple of miles away from the night life, a quick bus trip if you want to experience the club scene. The property is older but well maintained and the service is good.
5 night romance trip
Bel Air Collection Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
Great Hotel in Cancun/Hotel Zone
The hotel was really really good. Nice beach, perfect breakfast, great pool. The room was big, clean and comfortable, with a nice view to the sea. Even though when I booked I thought that wifi was not working in the room, we got lucky and the wifi was working perfectly in the room. The only problem is that this part of the hotel zone is a bit away from the bar center of the Hotel Zone: with a bus (0.5$) you can reach the bar area in 15-20min.
5 night business trip

See all reviews

Bel Air Collection Resort & Spa Cancun, Cancun

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