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All properties in Nuwara Eliya, Central Province, Sri Lanka
1 room, 2 adults

Heritance Tea Factory

5-star5 stars
Kandapola Nuwara Eliya, Nuwara Eliya, Sri Lanka

Mountain hotel in Nuwara Eliya with restaurant and bar/lounge
  • Free WiFi and free parking
  • Collect stampsYou can collect® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I booked this hotel but then called the hotel within 2 hours of booking it to cancel it…Feb 24, 2020
  • WOW! that is what I would say. Beautiful location, well maintained hotel and superb…Feb 11, 2020

Heritance Tea Factory

from $126
  • Superior King Room
  • Executive Floor Deluxe
  • Superior Twin Room
  • Premium Twin Room
  • Premium Room

What’s around Heritance Tea Factory


  • Pedro Tea Factory - 6.3 mi / 10.1 km
  • Pidurutalagala - 6.4 mi / 10.4 km
  • Lover's leap Waterfall - 6.8 mi / 11 km
  • Victoria Park - 8.4 mi / 13.6 km
  • Galway Forest Reserve - 8.5 mi / 13.7 km
  • Nuwara Eliya Golf Club - 8.6 mi / 13.8 km
  • Lake Gregory - 9.7 mi / 15.7 km
  • Single Tree Hill - 10.3 mi / 16.6 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 66.1 miles/106.4 km
  • Haputale Railway Station - 76 min drive
  • Ella Railway Station - 80 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2:00 PM-9:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle*


  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Ecotours on site
  • Miniature golf on site
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Year Built - 1996
  • Elevator
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
Freshen up
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
Be entertained
  • LCD TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Kenmare restaurant - Onsite restaurant. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Heritance Tea Factory’s small print

Also known as

  • Heritance Tea
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Nuwara Eliya
  • Heritance Tea Factory Hotel Nuwara Eliya
  • Heritance Tea Factory
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Hotel Nuwara Eliya
  • Heritance Tea Factory Nuwara Eliya
  • Tea Factory
  • Tea Factory Heritance
  • Tea Factory Hotel Nuwara Eliya
  • Tea Factory Nuwara Eliya


Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Optional extras

Buffet breakfast is offered for an extra charge of LKR 25 for adults and LKR 12 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heritance Tea Factory

  • Does Heritance Tea Factory offer free cancellation for a full refund?
    Yes, Heritance Tea Factory does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Heritance Tea Factory?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Heritance Tea Factory?
    Yes, there's free self and valet parking.
  • Are pets allowed at Heritance Tea Factory?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Heritance Tea Factory?
    You can check in from 2:00 PM - 9:30 PM. Check-out time is noon.
  • Are there restaurants at or near Heritance Tea Factory?
    Yes, there's an onsite restaurant, Kenmare Restaurant. Nearby restaurants include Anmapoorane Restaurant (7.9 mi), Milano (8 mi), and De Silva Food (8 mi).
  • Is airport shuttle service offered by Heritance Tea Factory?
    Yes, an airport shuttle is available.
  • What is there to do at Heritance Tea Factory and nearby?
    Onsite recreation at Heritance Tea Factory includes ecotours. Enjoy amenities like a picnic area and a garden.

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Recent reviews

Fabulous 8.8 From 95 reviews

Exceptional 10.0
Hear is A piece of paradise That You can stay 😉😉😉😉😉😉
Ahmadreza, us2 night family trip
Poor 2.0
The staff were rude and unfriendly - the facility itself was old, overpriced and not well-maintained.
us1 night family trip
Exceptional 10.0
Grand, regal hotel
What a fantastic place! Heritance Tea Factory is up in the hills near Nuwara Eliya - it's about 20 minutes from town. The hotel itself is a marvel: a converted tea factory. Great rooms, excellent food, friendly service.
Alexander, us1 night family trip
Fair 4.0
Friendly staff, bad food
The staff is extermely friendly, the spa was good, what ruined my stay is the inability to have a decent meal in this Hotel. I have never ran out of options this way. I think that there is a major improvement required for this Hotel and definitly will never come back here to stay. Its not worth your money!
Ali, us2 night family trip
Exceptional 10.0
Has charm and character.. staff very friendly.. food was nice in breakfast..
us1 night trip
Very Good 8.0
I have liked location and internal layout of tea factory facilities Back side rooms noizy from dogs and kitchen chemeny
Salem, us2 night romance trip
Exceptional 10.0
We enjoyed tea tasting & plucking. The room rate is high compared with other hotel but we had unique experience and high tea is reasonable!
SAWA, us2 night trip
Exceptional 10.0
Beautiful building and Stunning landscape.
Beautiful building and neighboring environment. Beautiful walk with hotel guide. Food excellent.
Robert, us1 night family trip
Exceptional 10.0
Wonderful hotel and restaurant. Friendly and attentive staff. Beautiful property
us1 night romance trip
Very Good 8.0
This property is located in a beautiful setting, in the middle of tea plantations. The hotel has a morning trail walk and tea plucking experience, which is absolutely worth doing. They charge a minimal amount for both activities. Upon arrival, we were given a cup of tea, which was the best, I had in Sri Lanka. The room was clean and comfortable. The breakfast was a bit disappointing, as the curries were cold. Other than that, everything else was great.
us1 night trip with friends

Heritance Tea Factory