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Heritance Tea Factory, Nuwara Eliya

5-star5 stars
Kandapola Nuwara EliyaNuwara EliyaSri LankaGreat location! See map

Luxury hotel in Kandapola with 2 restaurants, 2 bars/lounges
  • Free WiFi and free parking
Fantastic service
Tasty breakfast
Awesome vibe
More comfort would be nice
72See all 72 reviews
From 2,806 reviewsTripAdvisor Traveller Rating

Heritance Tea Factory, Nuwara Eliya

from $203
  • Superior King Room
  • Executive Floor Deluxe
  • Superior Twin Room
  • Premium Twin Room
  • Premium Room

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-2 PM
  • Check-out time is 11:30 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Ecotours on site
  • Miniature golf on site
  • Horse riding/rental on site
  • Playground on site
  • Billiards or pool table
Working away
  • Business center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Year Built 1996
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Misty Mountain Spa. Services include massages and body scrubs.


Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

RAILWAY CARRIAGE - This restaurant serves dinner only. Open daily.

Heritance Tea Factory, Nuwara Eliya’s small print

Also known as

  • Heritance Tea
  • Heritance Tea Factory
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Hotel Nuwara Eliya
  • Heritance Tea Factory Nuwara Eliya
  • Tea Factory
  • Tea Factory Heritance
  • Tea Factory Hotel Nuwara Eliya
  • Tea Factory Nuwara Eliya


Guests must contact this hotel in advance to reserve a crib (infant bed) or rollaway bed. Please contact the property using the information on the reservation confirmation received after booking.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 150.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 150.00

Optional extras

Rollaway beds are available for USD 16 per night

Buffet breakfast is offered for an extra charge of USD 17 for adults and USD 8 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Heritance Tea Factory, Nuwara Eliya


  • Pedro Tea Factory - 6.8 mi / 10.9 km
  • Galway Forest Reserve - 8.2 mi / 13.2 km
  • Victoria Park - 8.2 mi / 13.3 km
  • Nuwara Eliya Golf Club - 8.8 mi / 14.1 km
  • Pidurutalagala - 11.5 mi / 18.5 km
  • Sri Baktha Hanuman Kovil - 11.8 mi / 19 km
  • Hakgala Botanic Gardens - 12.8 mi / 20.6 km
  • Ramboda Falls - 22.5 mi / 36.2 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 66.3 miles/106.6 km
  • Free self parking

Recent reviews

Fabulous 8.8 From 72 reviews

Heritance Tea Factory, Nuwara Eliya
Very Good8.0
short stay in the hill area
The Heritance Tea Factory is a very interesting old building that has been renovated to be a hotel. The rooms are nice but not as large as they seem on the internet. Rooms are nice but need a bit of updating especially adding enough plugs to accommodate mobile phones, computers, tablets, etc. Breakfast was very good with a huge choice. The grounds are beautiful and well kept. I would recommend this hotel to anyone planning a stay in the hill country.
A Traveler, us2 night romance trip
Heritance Tea Factory, Nuwara Eliya
Very Good8.0
Historic hotel
Beautiful, historic hotel. We loved walking around the tea fields. Definitely would recommend the experience.
A Traveler, usRomance trip
Heritance Tea Factory, Nuwara Eliya
The stay at heritance tea factory hotel was superb . The view every morning from my bedroom window was so beautiful . Staffs were very friendly and helpful . The tea plucking experience was also great . Even though the price of food were more pricy than other hotels , they served with quality. Definitely the best hotel stayed.
Jacintha, sg2 night trip with friends
Heritance Tea Factory, Nuwara Eliya
Splendid stay
It has been a wonderful 2 nights stay in Heritance Tea Factory.We were warmly welcomed by the staff there.The hotel was clean.I would definetly recommend you to stay there.There is also a tea plucking trail which last for around 1 or 1.5h maximum.Children would enjoy it.This is my second time visiting Heritance.I remember, Manoj for his warm personality and also took a picture with him.In the evening, there was a full spread of buffet and we had to dress smart casual.I enjoyed the food and applaud the food prepared by chef Shanmu.I will defintely return for his food.Thank you, Heritance!
SHANTINI, sg2 night trip
Heritance Tea Factory, Nuwara Eliya
Very Good8.0
Good but
Great location, food average at best, also Wi-fi should be much better
elaine, gb1 night trip

See all reviews

Heritance Tea Factory, Nuwara Eliya

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