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1 room, 2 adults
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Heritance Tea Factory, Nuwara Eliya

5 stars
Kandapola Nuwara EliyaNuwara EliyaSri Lanka, 800-491-6126
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Excellent4.3 / 5
Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
Comfort
More comfort would be nice
33See all 33 Hotels.com reviews
From 2,171 reviewsTripAdvisor Traveller Rating
  • Colombo (CMB-Bandaranaike Intl.) 66.3 miles/106.6 km
  • Free self parking

Heritance Tea Factory, Nuwara Eliya

Hotel Info: 866-539-8117

from $149
  • Superior King Room
  • Executive Floor Deluxe
  • Superior Double Room
  • Superior Twin Room
  • Superior Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 57 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Heritance Tea
  • Heritance Tea Factory
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Hotel Nuwara Eliya
  • Heritance Tea Factory Nuwara Eliya
  • Tea Factory
  • Tea Factory Heritance
  • Tea Factory Hotel Nuwara Eliya
  • Tea Factory Nuwara Eliya

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed) or rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

Parking height restrictions apply.

Optional extras

Buffet breakfast is offered for an extra charge of USD 17 for adults and USD 8 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Ecotours on site
  • Miniature golf on site
  • Horse riding/rental on site
  • Playground on site
  • Billiards or pool table
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1996
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Misty Mountain Spa. Services include massages and body scrubs.

Dining

Kenmare Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

RAILWAY CARRIAGE - This restaurant serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Heritance Tea Factory, Nuwara Eliya’s small print

Also known as

  • Heritance Tea
  • Heritance Tea Factory
  • Heritance Tea Factory Hotel
  • Heritance Tea Factory Hotel Nuwara Eliya
  • Heritance Tea Factory Nuwara Eliya
  • Tea Factory
  • Tea Factory Heritance
  • Tea Factory Hotel Nuwara Eliya
  • Tea Factory Nuwara Eliya

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed) or rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

Parking height restrictions apply.

Optional extras

Buffet breakfast is offered for an extra charge of USD 17 for adults and USD 8 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 33 reviews

Heritance Tea Factory, Nuwara Eliya
Excellent4.0 / 5
Historic hotel
Beautiful, historic hotel. We loved walking around the tea fields. Definitely would recommend the experience.
1 night romance trip
Heritance Tea Factory, Nuwara Eliya
Outstanding5.0 / 5
Fantastic place
Fantastic place. Rooms are amazing, the food is excellent and varied, and the staff is competent and pleasant. There are possibilities to go for long and pleasant walks in the neighboring tea plantations.
2 night trip with friends
Heritance Tea Factory, Nuwara Eliya
Excellent4.0 / 5
Under performance in software of hotel!
A little more "soft touch" will greatly enhanced the tea factory hotel experience! Service staff may further be trained to be more observant, professional and friendly. More activities perhaps, and the lobby area under utilized!! A more cosy and inviting environment may encourage guests to stay longer or enjoy a 5-7 days retreat at the property.
2 night trip
Heritance Tea Factory, Nuwara Eliya
Excellent4.0 / 5
I stayed there for three nights. I was greeted with the spice tea and the traditional spice sugar. It was nice that I was checked in so easily after a long and crazy train ride. The next thing I wanted to do after I checked in was to jump into a nice bath. I knew the room was small from some review but I did expect a nice bathtub. However the bathtub was not just small, there were stains on the surface of the bathtub that I decided to cancel my plan. Mentioning the size of the room, this hotel was refurbished from a very old tea factory, there must be a lot limitations on the room size. This is not somewhere you enjoy space. The value of this hotel is about history. Really I felt like I was in a museum when I stepped in the lobby. They even have an ancient elevator from 1937 operating! I don't mind the size, but there are really a lot rooms for the hotel to keep up the furniture like the bed and mattress. My bed for three nights was becoming a V-shape from the middle. Despite the room condition, I was glad to stay in this hotel. All staff are smiley, polite, helpful and willing to do more to make guests more comfortable. For example, I found different towel dolls everyday after housekeeping which was a real delight. Another example was I can't make to arrive the hotel for dinner time after a day tour because of heavy traffic. The staff called in advance to arrange room service. It was late night when I arrived and the food was there in my room heated.
3 night trip
Heritance Tea Factory, Nuwara Eliya
Good3.0 / 5
Great setting but ..............
The room was uncomfortably hot and had to ask for a fan as there was no air con in the room. This was an executive room. Majority of the buffet food was tepid/cold and should have been hot. The staff rarely smiled.
1 night romance trip

See all reviews

Heritance Tea Factory, Nuwara Eliya

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