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All properties in Dambulla, Central Province, Sri Lanka
1 room, 2 adults

Heritance Kandalama, Dambulla

5-star5 stars
Great for familiesThis property has good facilities for families.
Kandalama Lake front, Dambulla, 21100, Sri Lanka

Lakefront hotel in Dambulla with 4 restaurants and spa
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • It’s built into the caves! It has a beautiful view of Sigiriya. Lovely stay.Feb 20, 2020
  • Beautiful surroundings. The hotel is slowly being taken over by the jungle and it could…Jan 3, 2020

Heritance Kandalama, Dambulla

from $371
  • Superior Room
  • Panoramic Room
  • Luxury Room - 10% off on Excursions
  • Deluxe with Jacuzzi

What’s around Heritance Kandalama, Dambulla

Landmarks

  • Dambulla Cave Temple - 5.5 mi / 8.8 km
  • Popham's Arboretum - 3.5 mi / 5.7 km
  • Rangiri Dambulla International Stadium - 7.4 mi / 11.9 km
  • Ancient City of Sigiriya - 17.3 mi / 27.8 km
  • Sigiriya Museum - 16.8 mi / 27.1 km
  • Wasgamuwa National Park - 18.9 mi / 30.5 km
  • Pidurangala Rock - 19.3 mi / 31 km
  • Nalanda Gedige - 20.5 mi / 32.9 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 155 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Bicycle rentals on site
  • Ecotours on site
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily.

Dining

Kanchana Restaurant - This restaurant serves breakfast, lunch, and dinner.

Kaludiya Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Cafe Kachchan - Overlooking the pool, this café serves light fare only.

Kachchan Bar - Onsite bar.

Kachchan Lounge - Onsite lobby lounge.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Ecotours on site

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby

Heritance Kandalama, Dambulla’s small print

Also known as

  • Heritance Kandalama
  • Heritance Kandalama Hotel
  • Heritance Kandalama Dambulla
  • Heritance Kandalama Hotel Dambulla
  • Heritance Kandalama Dambulla
  • Heritance Kandalama Hotel
  • Heritance Kandalama Hotel Dambulla
  • Kandalama
  • Kandalama Heritance
  • Hotel Heritance Kandalama
  • Kandalama Hotel Dambulla
  • Kandalama Hotel Sri Lanka

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

Optional extras

Rollaway beds are available for USD 15.0 per stay

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 220 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heritance Kandalama, Dambulla

  • Is there a pool at Heritance Kandalama?
    Yes, there's an outdoor pool.
  • Are pets allowed at Heritance Kandalama?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Heritance Kandalama?
    Yes, there's free self and valet parking.
  • Is airport shuttle service offered by Heritance Kandalama?
    Yes, a shuttle from the airport to the hotel is available. The charge is USD 220 per vehicle.
  • What are the check-in and check-out times at Heritance Kandalama?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Heritance Kandalama?
    Yes, there are 4 onsite restaurants.

Recent reviews

Fabulous 8.6 From 241 reviews

Very Good 8.0
Amazing location, dated hotel
The location of the hotel is what makes it. The pool and our room looked out over the lake and jungle teeming with monkeys, watching them play and jump was magic. The hotel however is nowhere near a 5 star. It’s a 4 star hotel at most well past its prime badly in need of updating. Service was well meaning but quite slow and stilted, and small things were overlooked, eg the lane divider rope in the pool was covered in green slime.
Danae, us1 night romance trip
Exceptional 10.0
One of a kind hotel in the nature. Supper breakfast and good food in the restaurant. Best value for money
Nalin, us1 night romance trip
Poor 2.0
Terrible ! Terrible! Terrible ! Worst hotel ever! Worst service rude stuff dirty room.
us1 night romance trip
Exceptional 10.0
1 night stopover
Service and hotel itself is amazing. I was a little disappointed with the dinner buffet, western food was not as good as the Sri Lankan cuisine. Breakfast was amazing! The infinity pool definitely needs to be relaxed in!
Lalanica, usTrip with friends
Fair 4.0
Need real upgrade on bathroom with new toilet bowl
The hotel itself is in a good location. They sold this place as a 5 Star hotel and its not, I would say lower than 3 Star. Bathrooms were terrible. Leaky shower, soap scum on the glass door and coverings, stain on toilet bowl, worn out and faded towels. I don't think they have changed and got a new set of towels for 10 years. We had four rooms and paid a fortune for this deplorable condition rooms. Please don't dupe tourists saying its a five Star hotel. Management staff was willing to hear our complaint, but the rank and file staff was very defensive. The lower level staff need better training.
chandra, us1 night family trip
Exceptional 10.0
We really enjoyed our stay at the Kandalama Hotel. Our room was spacious with views from both windows. Monkeys climbed the vines outside our room & even sat on the balcony. We made use of the very nice swimming pools which are a good size. The food was excellent, such a range of dishes & food cooked to order -the best buffet we had on our trip to Sri Lanka. All the staff were friendly polite & helpful particularly the restaurant staff & housekeeping exceptional ! We found the location of the hotel ideal for visiting many of the sites in the cultural triangle without it feeling touristy. A beautiful setting in fact.
us3 night romance trip
Fair 4.0
Past its used by date
This hotel has had its day. It looks tired and dated. In our room the spa, toilet and safe didn't work. The buffett is ordinary. I would not stay here again.
Betty, au2 night trip
Good 6.0
We got a room of sigiriya wing. The view would be better at dambula wing. There was a musty odor in the room.
kr1 night trip with friends
Exceptional 10.0
It was an amazing being that close to nature. The kind staff and fascinating view made it easier to relax. The design is incredible, how they managed to build the hotel around the rocks. This was definitely worth it
Jagath, au1 night family trip
Exceptional 10.0
Amazing
Amazing stay at this eco hotel. Beautiful views of the lake, the staff were so friendly and it was a bonus to have monkeys roaming around the hotel. This was The Highlight of our recent trip to Sri Lanka.
gb2 night family trip

Heritance Kandalama, Dambulla

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