Guests
All properties in Isla Mujeres, Quintana Roo, Mexico

Ixchel Beach Hotel

3.5-star beachfront hotel with restaurant, near Norte Beach

  • Free WiFi and free parking
From
$209

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1 / 63Beach
Playa Norte, Isla Mujeres, 77400, QROO, Mexico
9.4.Exceptional.
  • The hotel Is very outdated and the beds very uncomfortable

    Dec 21, 2021

  • Great location! Perfect Beach and the water was amazingly clear. Loved the 5 gallon water…

    Dec 4, 2021

See all 514 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Walkable
Safe
Dining options
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 111 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • On the beach
  • Norte Beach - 4 min walk
  • Garrafon Natural Reef Park - 19 min walk
  • Tortugranja Turtle Farm - 3.7 mi / 6 km
  • Punta Sur - 4.9 mi / 7.9 km
  • Las Americas Cancun Mall - 10.8 mi / 17.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 Bedroom, Partial Ocean View
  • Suite, 1 Bedroom, Beachfront
  • Standard Room
  • Suite, 2 Bedrooms, Partial Ocean View
  • Suite, 2 Bedrooms, Beachfront

What’s around

Landmarks

  • On the beach
  • Norte Beach - 4 min walk
  • Garrafon Natural Reef Park - 19 min walk
  • Tortugranja Turtle Farm - 3.7 mi / 6 km
  • Punta Sur - 4.9 mi / 7.9 km
  • Las Americas Cancun Mall - 10.8 mi / 17.4 km
  • Market 28 - 11.5 mi / 18.5 km
  • Cancun Convention Center - 17 mi / 27.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 104 min drive
  • Airport shuttle (surcharge)
map
See on map
Playa Norte, Isla Mujeres, 77400, QROO, Mexico

At a glance

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 9:30 AM to 10:30 AM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2006
  • Elevator
  • Garden
  • Terrace

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of MXN 200 for adults and MXN 200 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 3535 per person (roundtrip)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 2 and 18 costs MXN 1767 (roundtrip)
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Hotel Ixchel
  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Hotel Hotel Isla Mujeres
  • Ixchel
  • Ixchel Beach
  • Ixchel Beach Hotel
  • Ixchel Beach Hotel Isla Mujeres
  • Ixchel Beach Isla Mujeres
  • Ixchel Hotel
  • Ixchel Beach Hotel Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Ixchel Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant, Kalak. Nearby restaurants include Amigos (4-min walk), Olivia (4-min walk), and North Garden (4-min walk).
  • Yes, an airport shuttle is available from 9:30 AM to 10:30 AM on request. The charge is MXN 3535 per person roundtrip.
  • No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
  • Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    GREAT LOCATION

    Great location,can walk to many Bars & Restaurants.Hotel was a little dated,but very clean.Pool was heated and amazing.Staff was very friendly and accommodating.Would definitely stay here again.

    Vicky, 6 night trip, Nov 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    More fun than we aught to have!

    It was better than we could have expected! The rooms were perfect, the beach ideal, the location was the sweet spot and we could not have been more comfortable! Thank you Ixchel, you were a great place to spend the week!

    Dawna, 5 night trip with friends, Nov 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great stay near the beach.

    Room was comfortable, bed was very hard/stiff. Excellent beach location. Staff was very accommodating and pleasant. It was an easy taxi ride to get there and super close to great restaurants and shopping.

    Brandon, 4 night family trip, Nov 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recomendado 100 %

    100 % recomendado , tiene la mejor playa de Isla mujeres ,los cuartos son espaciosos y muy cómodos, la amabilidad y atención de todos los empleados del hotel es excelente, cuando vengan pregúnten por Chepo o Eloy (super atención) nos llevamos mi esposo y yo una experiencia muy agradable súper atención y amabilidad extrema . Regresaremos muy pronto

    Viviana, 4 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I keep coming back to Ixchel because its such a beautiful property, clean and the hotel staff is so friendly. Its so close to everything. It sits on the most beautiful beach with the best beach service. I will say I was disappointed to see jet skis out there this time.

    Teresa, 3 night trip with friends, Oct 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    location

    Lydia, 6 night romance trip, Oct 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    i loved it, the location was perfect the staff was incredible and i had a wonderful stay.

    kristen, 1 night family trip, Oct 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location and we will be back.

    Xochitl T, 4 night family trip, Sep 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly staff, clean, well located, awesome beach.

    ELSA IDALIA, 3 night trip with friends, Sep 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Easy to get too places pool beach and other places i will recommend others to stay here and will be staying there again when i go back

    Hector, 7 night family trip, Sep 25, 2021

    Verified Expedia guest review

See all 514 reviews