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The Chancellor Hotel

Photo gallery for The Chancellor Hotel

Outdoor pool, open 6:30 AM to 6:00 PM, pool umbrellas, pool loungers
Terrace/patio
Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board
Family Suite, 2 Bedrooms, Courtyard View | In-room safe, desk, soundproofing, iron/ironing board

Overview of The Chancellor Hotel

The Chancellor Hotel

3.0 star property
3-star hotel with outdoor pool, near Emperor Valley Zoo
6.6 out of 10 Good
6.6/10 Good

19 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
5 St Ann's Avenue, St. Anns, Trinidad
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Terrace
  • Air conditioning
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Living room
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In a national park

Getting around

  • Port of Spain (POS-Piarco Intl.) - 35 min drive

Restaurants

  • The Savannah Strip - 12 min walk
  • T.G.I. Friday's - 3 min drive
  • Starbucks - 6 min drive
  • Linda's Bakery - 7 min drive
  • Royal Castle - 6 min drive
Map

About this property

The Chancellor Hotel

The Chancellor Hotel is a great choice for a stay in St. Anns. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cibo Cafe & Poolside Bar, which serves Caribbean cuisine and is open for breakfast and lunch. Other highlights include a poolside bar, a bar/lounge and a terrace.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 7 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Discount at nearby fitness centre

Working away

  • Conference centre (1200 square feet of space)

Services

  • Dry cleaning/laundry services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cibo Cafe & Poolside Bar – This poolside restaurant specialises in Caribbean cuisine and serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 6:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative PCR COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 5 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete vaccination at least 7 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

The Chancellor Hotel Trinidad/Port Of Spain
Chancellor Hotel port of spain
Chancellor port of spain
The Chancellor Hotel Hotel
The Chancellor Hotel St. Anns
The Chancellor Hotel Hotel St. Anns

Frequently asked questions

Does The Chancellor Hotel offer free cancellation for a full refund?
Yes, The Chancellor Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Chancellor Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Chancellor Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 6:00 PM.
Are pets allowed at The Chancellor Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Chancellor Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Chancellor Hotel?
You can check in from 3 PM - 10 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at The Chancellor Hotel and nearby?
The Chancellor Hotel has an outdoor pool.
Are there restaurants at or near The Chancellor Hotel?
Yes, Cibo Cafe & Poolside Bar offers Caribbean cuisine and poolside dining.
What's the area around The Chancellor Hotel like?
The Chancellor Hotel is in the heart of St. Anns, a short 18-minute walk from Queen's Park Savanah and 11 minutes' walk from Emperor Valley Zoo.

Reviews

6.6

Good

6.5/10

Cleanliness

6.7/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Property within walking distance to the Savannah and is situated in the heart of Port of Spain. Most of the ground staff appears to be Venezuelans and can hardly speak english. Every move u make it appears someone is watching you, and where privacy is concerned i didnt like that. Overall the stay was an okay experience.
Ian, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

KEVIN, 4-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Loved the location, close to the zoo and the town of port of spain. Rooms were spacious and homey. Didnt like the house keeping service . Overall i would give it a 8 out of 10 rating. Will definately be going back there on my next trip to Trinidad
Purdy, 5-night family trip
Verified Expedia guest review

6/10 Good

The receptionist was unsure of my payments.The security was asleep and i had to wait a while before entering property.
GJD, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The property is excellent location not far from Savannah. Quiet peaceful and excellent security on the property very private. Courtesy staffing .
2-night family trip
Verified Expedia guest review

4/10 Fair

5-night trip
Verified CheapTickets guest review

8/10 Very good

Very good hospitality Special care when I said I am a vegetarian. Very good for vacationers at a cheap price and quality. However for business people, more outlets are needed to hook up laptop etc. All the outlets are used for regular room amenities. I will recommend this place for others.
Venkat , 1-night trip
Verified Expedia guest review

4/10 Fair

Has Potential but Lacking
The hotel is in a nice area, has a nice ambiance and pool. However, don't include any meals with your booking or purchase drinks at the hotel bar, the food and service is terrible. The hotel rates should be lower, they are within the range of better hotels but cannot deliver the standard of service. My experience with the service and quality of food provided by the chef and bartender was unacceptable.
Verified Expedia guest review

8/10 Very good

Good Hotel and very close to the city ,
The pool was great,The breakfast was excellent. The paintings in the rooms were nice,The staff was very friendly and helpful.They always checked to make sure everything was ok
Verified Expedia guest review