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Quay Hotel and Spa, Conwy

4 starsThis property has received its official star rating from Visit Wales.
Deganwy QuayConwyWalesLL31 9DJUnited Kingdom, 800-491-6126
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Excellent4.4 / 5
Room
Great room
Location
Great location
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
164See all 164 Hotels.com reviews
From 2,497 reviewsTripAdvisor Traveller Rating

Quay Hotel and Spa, Conwy

Hotel Info: 866-539-8117

from $125
  • Superior Twin Room, Marina View
  • Luxury Double Room (Penthouse)
  • Executive Room, 1 Double Bed
  • Classic Twin Room, Marina View
  • Superior Double Room, Courtyard View
  • Classic Twin Room, Courtyard View
  • Suite, 1 King Bed
  • Classic Double Room, Marina View
  • Classic Room, 1 Double or 2 Twin Beds
  • Superior Double Room (Clink)
  • Superior Double Room, Marina View
  • Luxury Twin Room (Suite)
  • Luxury Twin Room (Penthouse)
  • Executive Twin Room
  • Classic Double Room, Courtyard View

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Free self parking (limited)

Also known as

  • Quay Conwy
  • Quay Hotel
  • Quay Hotel Conwy

Policies

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 20.00

Late check-out can be arranged for an extra charge of GBP 20.00

Rollaway beds are available for GBP 15.00 per day

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 3
  • Meeting rooms 4
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Quay Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

The Grill Room Restaurant - Overlooking the ocean, this brasserie specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

The Grill Bar - Overlooking the ocean, this brasserie specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Recreation

On Site

  • Health club
  • Marina on site
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Quay Hotel and Spa, Conwy’s small print

Also known as

  • Quay Conwy
  • Quay Hotel
  • Quay Hotel Conwy

Policies

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 20.00

Late check-out can be arranged for an extra charge of GBP 20.00

Rollaway beds are available for GBP 15.00 per day

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Quay Hotel and Spa, Conwy

Landmarks

  • In Deganwy
  • Conwy Castle (1.6 mi / 2.5 km)
  • Bodysgallen Hall (1.9 mi / 3.1 km)
  • West Shore Beach (2.1 mi / 3.4 km)
  • Llandudno Tourist Information Centre (2.7 mi / 4.4 km)
  • Llandudno Swimming Centre (2.7 mi / 4.4 km)

Getting around

  • Liverpool (LPL-John Lennon) 74-min drive
  • Train station pick-up (surcharge)
  • Conwy Deganwy Station 8-min walk
  • Llandudno Junction Station 28-min walk
  • Llandudno Station 7-min drive
  • Free self parking
  • Limited parking

Recent reviews

Excellent 4.4 /5 from 164 reviews

Quay Hotel and Spa, Conwy
Outstanding5.0 / 5
cleanliness
Superb
1 night romance trip
Quay Hotel and Spa, Conwy
Outstanding5.0 / 5
Great overnight break
Could not fault the hotel. Good value for money. Excellent breakfast included
1 night romance trip
Quay Hotel and Spa, Conwy
Excellent4.0 / 5
Lovely hotel but leisure facilities need upgrade
Nice hotel and lovely room. Had dinner, breakfast and afternoon tea in the hotel too and enjoyed these too. Used the spa for treatments and found it very nice. The only thing that lets it down is the leisure facilities. They are a bit tired and don't look as nice as the photos. The changing rooms in particular were messy and quite dirty when I went in and the showers were not nice (they're the ones where you press a button for the water and it turns off after about 30 seconds). The pool, sauna and steam room are a bit dated. Everything about the hotel was nice except for the leisure facilities.
1 night trip
Quay Hotel and Spa, Conwy
Outstanding5.0 / 5
Easter escape
Well laid out complex lovely views over marina and estuary, great location for exploring north wales. Weather was good which always helps! Hotel was very clean and tidy, had every amenity, well laid out with quality decor. The breakfasts were perfect!
1 night romance trip
Quay Hotel and Spa, Conwy
Good3.0 / 5
Not bad but expect better for the price.
Not bad but expect better for the price. The rooms were spacious. The room overlooked a car park. When I booked I thought it would overlook the estuary when It stated "Marine View". Some dust bunnies on the room ceiling. The server at breakfast didn't listen to our order and instead of getting a latte and waffle with strawberry. Ended up with black coffee and waffle with bacon and cheese. Evening menu overpriced, better options locally in Deganwy.
2 night romance trip

See all reviews

Quay Hotel and Spa, Conwy

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