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Quay Hotel and Spa, Conwy

4-starThis property has received its official star rating from Visit Wales.
Deganwy QuayConwyWalesLL31 9DJUnited Kingdom

4-star hotel in Conwy with spa, indoor pool
  • Free WiFi and free parking
Fabulous8.8
Location
Great location
Room
Great room
Service
Fantastic service
Value for money
Value for money could be better
225See all 225 Hotels.com reviews
From 2,906 reviewsTripAdvisor Traveller Rating

Quay Hotel and Spa, Conwy

from $158
  • Executive Room, 1 Double Bed
  • Suite, 1 King Bed
  • Classic Double Room, Courtyard View
  • Classic Double Room (Marina Side)
  • Classic Twin Room (Marina Side)
  • Superior Twin Room, Marina View
  • Superior Double Room, Marina View
  • Classic Twin Room, Courtyard View
  • Superior Double Room (Clink)
  • Superior Double Room, Courtyard View
  • Executive Twin Room
  • Luxury Twin Room (Penthouse)
  • Luxury Twin Room (Suite)
  • Luxury Double Room (Penthouse)

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Steam room
  • Sauna
Working away
  • Meeting rooms 3
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Marina Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Quay Hotel and Spa, Conwy’s small print

Also known as

  • Quay Conwy
  • Quay Hotel
  • Quay Hotel Conwy

Policies

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 20.00

Late check-out can be arranged for an extra charge of GBP 20.00

Rollaway beds are available for GBP 25.0 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Quay Hotel and Spa, Conwy

Landmarks

  • On the riverwalk
  • Conwy Castle - 31 min walk
  • Bodysgallen Hall - 39 min walk
  • Llandudno Swimming Centre - 2.7 mi / 4.4 km
  • Home Front Museum - 2.8 mi / 4.5 km
  • Llandudno Museum - 2.9 mi / 4.7 km
  • Great Orme Tramway - 3.1 mi / 4.9 km
  • Llandudno West Shore Beach - 2.4 mi / 3.9 km

Getting around

  • Liverpool (LPL-John Lennon) - 74 min drive
  • Conwy Deganwy Station - 8 min walk
  • Llandudno Junction Station - 28 min walk
  • Llandudno Station - 7 min drive
  • Free self parking
  • Limited parking

Recent reviews

Fabulous 8.8 From 225 reviews

Quay Hotel and Spa, Conwy
Exceptional10.0
Wonderful rooms and view.
Great location and quality of rooms. Service needs more training at bar service level. Reception great
Michael, us1 night romance trip
Quay Hotel and Spa, Conwy
Exceptional10.0
Huge Suite on the Water!
While I thought this was in Conwy (its the county) it was a lovely 40 minute walk to the castle. The room was huge and had all the amenities plus a big king size bed which was why I booked it. Also the train station is a short 5 minute walk.
susan, us3 night romance trip
Quay Hotel and Spa, Conwy
Exceptional10.0
cleanliness
Superb
A Traveler, us1 night romance trip
Quay Hotel and Spa, Conwy
Exceptional10.0
Lovely stay, staff very helpful, room was lovely overlooking the estuary. Food excellent
A Traveler, gb3 night trip
Quay Hotel and Spa, Conwy
Very Good8.0
Reception staff welcoming,our room was nice,clean, thought we were going to get marine side as that was what I payed for, so was alittle disappointing,bar staff were lovely! Was very disappointed breakfast morning staff were not attentive, we were missed left waiting 2 mornings, it seemed that there was not allocated staff to do certain things, waiting staff not listening to chef, my breakfast was left on side was not warm when I received it.never been to a hotel with disappointing service, staff were not happy, disorganised, no customer care.
Rebecca, gb3 night trip

See all reviews

Quay Hotel and Spa, Conwy

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