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Quay Hotel and Spa
Mountain hotel in Conwy with spa and indoor pool
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Quay Hotel and Spa
Photo gallery for Quay Hotel and Spa
Overview of Quay Hotel and Spa
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
Deganwy Quay, Conwy, Wales, LL31 9DJ
Main amenities
- Daily housekeeping
- Marina
- Near the beach
- Restaurant and bar/lounge
- Full-service spa
- Indoor pool
- Fitness center
- Sauna
- Steam room
- 24-hour room service
- Massage/treatment rooms
- Meeting rooms
For families
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
- Coffee/tea maker
Room options
View all photos for Luxury Double Room (Penthouse)
Luxury Double Room (Penthouse)
View all photos for Superior Double Room
Superior Double Room
View all photos for Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
View all photos for Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
View all photos for Suite, 1 King Bed
Suite, 1 King Bed
View all photos for Classic Room
Classic Room
View all photos for Luxury Twin Room (Suite)
Luxury Twin Room (Suite)
View all photos for Deluxe Double Room
Deluxe Double Room
View all photos for Luxury Twin Room (Penthouse)
Luxury Twin Room (Penthouse)
View all photos for Superior Double Room, Accessible
Superior Double Room, Accessible
View all photos for Executive Twin Room
Executive Twin Room
View all photos for Superior Twin Room
Superior Twin Room
About this area
What's nearby
- On the riverwalk
- Conwy Castle - 3 min drive
- Venue Cymru - 6 min drive
- Eryri National Park - 7 min drive
Getting around
Restaurants
- Conwy Castle - 4 min drive
- Nikki Ips - 9 min walk
- Harbour View Restaurant - 13 min walk
- The Tea Station - 7 min walk
- The Midland - 4 min drive
About this property
Quay Hotel and Spa
Languages
English, French, Polish, Romanian, Russian, Spanish, Welsh
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
At a glance
Hotel size
- 77 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in time from 3:00 PM - midnight
- Minimum check-in age: 18
- Check-out time is 11 AM
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Front desk staff will greet guests on arrival
- This property doesn't offer after-hours check-in
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (dogs only, 1 total)*
- Service animals welcome
- Specific rooms only*
- Pets must be supervised
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Onsite parking limited
Other information
- Designated smoking areas
Property amenities
Food and drink
- Free full breakfast on weekday mornings 7 AM–10 AM
- Restaurant
- Bar/lounge
- 24-hour room service
Traveling with children
- Children's menu
What to do
- Beach nearby
- Bicycle rentals nearby
- Golfing nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Downhill skiing nearby
- Water skiing nearby
- Ziplining nearby
- Snowboarding nearby
Working away
- Meeting rooms
- Computer station
Services
- 24-hour front desk
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
Facilities
- 5 buildings/towers
- Built in 2007
- Safe-deposit box at front desk
- Garden
- Terrace
- Piano
- Fitness center
- An indoor pool
- Full-service spa
- Marina
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Wheelchair accessible
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Grab bar near toilet
Room amenities
Be entertained
- 32-inch flat-screen TV
- Digital TV channels
Home comfort
- Heating
- Coffee/tea maker
- Electric kettle
- Bathrobes
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Blackout drapes/curtains
- Premium bedding
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
Marina Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Dining
Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Fees & policies
Optional extras
- Late check-out can be arranged for an extra charge of GBP 20.00
Children & extra beds
- Rollaway beds are available for GBP 25.0 per day
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of GBP 25.00 per pet, per night
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
- Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast and through room service.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy