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Hotel Mercure Graz City

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Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hair dryer, towels, soap, shampoo

Overview of Hotel Mercure Graz City

Hotel Mercure Graz City

4.0 star property
Upmarket hotel in Lend with bar/lounge
8.4 out of 10 Very good
8.4/10 Very good

615 verified guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
Lendplatz 36-37, Graz, Styria, 8020
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Sofa bed
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Lend
  • Graz Old Town - 2 min drive

Getting around

  • Graz (GRZ-Thalerhof) - 21 min drive
  • Graz (GGZ-Graz Central Rail Station) - 12 min walk
  • Graz Central Station - 14 min walk
  • Graz Don Bosco Station - 27 min walk


  • Pizzeria Santa Lucia - 2 min walk
  • Die Scherbe Gastronomie GmbH - 3 min walk
  • Akdag Döner Kebap - 3 min walk
  • Lendplatzl - 1 min walk
  • Cheers - 1 min walk

About this property

Hotel Mercure Graz City

Located near a train station, Hotel Mercure Graz City is a great choice for a stay in Graz. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a sauna and a snack bar/deli. The helpful staff and bar get good marks from fellow travellers.


Croatian, English, German, Hungarian, Italian, Slovenian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 143 rooms
  • Arranged over 5 floors


  • Check-in time from 3 PM until noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Covered on-site self-parking (EUR 15 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Conference space (807 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage


  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Sauna


  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 115
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18.00 per person
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night


  • Covered self-parking costs EUR 15 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.


Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Mercure Graz City
Mercure Graz City
Hotel Mercure Graz City Graz
Hotel Mercure Graz City Hotel
Hotel Mercure Graz City Hotel Graz

Frequently asked questions

Does Hotel Mercure Graz City offer free cancellation for a full refund?
Yes, Hotel Mercure Graz City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Mercure Graz City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Mercure Graz City?
Yes, cats and dogs are welcome. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Mercure Graz City?
Yes. Self-parking costs EUR 15 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Mercure Graz City?
You can check in from 3 PM - noon. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Mercure Graz City?
No, this hotel doesn't have a casino, but Casino Graz (13-min walk) is nearby.
What is there to do at Hotel Mercure Graz City and nearby?
Hotel Mercure Graz City has a sauna and a fitness centre.
What's the area around Hotel Mercure Graz City like?
Hotel Mercure Graz City is in Lend, a short 6-minute walk from Graz Old Town and 7 minutes' walk from Graz Art Museum.



Very good




Staff & service




Property conditions & facilities




8/10 Very good

Godt hotel
Et dejligt hotel, centralt beliggende i byen. Stille. God morgenbuffet, stort udvalg, ren og pæn. Personalet var meget hjælpsomme. Tæt på togstation og sporvognen lige udenfor døren.
Gitte, 4-night trip
Verified guest review

10/10 Exceptional

HyeonCheol, 3-night trip
Verified guest review

4/10 Fair

Very hot room
Cannot recommend. Out dated hotel with very hot rooms eventhough it was cold outside. The airco doesn’t provide any cooling and overall damp room
1-night trip
Verified guest review

6/10 Good

Tony, 1-night trip
Verified guest review

10/10 Exceptional

Christa, 1-night trip
Verified guest review

8/10 Very good

JaeHa, 5-night trip
Verified guest review

10/10 Exceptional

Easy access from the train station, town centre in walking distance
Verified Expedia guest review

10/10 Exceptional

Nice hotel, good location
Nice hotel, upgraded to a superior room. Staff are very friendly and breakfast is good
Alexander, 2-night business trip
Verified guest review

6/10 Good

Wifi was not available in my room. Although hotel receptionosts knew the problem they did not inform me of it at the time of my check in. After I requested room change they tried to move to smaller room with the same rate.
Seiichi, 3-night business trip
Verified Expedia guest review

8/10 Very good

Good location, nice and clean
Hotel was really comfortable, nice and clean. Perfect location for my needs. Room was available before check-in time which is always a great thing. Did not have breakfast as I had to leave early.
Ana, 1-night trip
Verified guest review