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Grand Mercure Urumqi Hualing, Urumqi

4.5 stars
No.109 East Xihong RoadUrumqiXinjiang830000China, ‏800-491-6126
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Excellent4.2 / 5
Cleanliness
Clean
Amenities
Great amenities
Service
Fantastic service
Bar and Beverages
Bar is not good
40See all 40 Hotels.com reviews
From 119 reviewsTripAdvisor Traveller Rating

Grand Mercure Urumqi Hualing, Urumqi

Hotel Info: 866-539-8117

from $77
  • Deluxe Room, 1 King Bed
  • Executive Room, 2 Single Beds, Business Lounge Access
  • Superior Room, 2 Single Beds, No View
  • Deluxe Room, 2 Single Beds
  • Executive Deluxe Room with 2 Single Beds and Executive Loung
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Executive Room, 1 King Bed, Business Lounge Access
  • Superior Room, 1 King Bed
  • Executive Double Room, 2 Double Beds (Superior)
  • Superior Room, 2 Single Beds
  • Superior Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Executive Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2 PM-4 PM
  • Check-out time is 2 PM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Also known as

  • Grand Mercure Hualing
  • Grand Mercure Hualing Hotel
  • Grand Mercure Hualing Hotel Urumqi
  • Grand Mercure Urumqi
  • Grand Mercure Urumqi Hualing

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Shuttle transfer per adult: CNY RMB310 (roundtrip)

Optional extras

Rollaway beds are available for CNY 180 per stay

English breakfast is offered for an extra charge of CNY RMB128 for adults and CNY RMB64 for children (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • English breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Sauna
  • Nightclub
  • Health club
  • Tennis on site
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Minibar
  • Bathrobes
Sleep well
  • Sofa bed
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

CAFE VERANDA - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.

SIM THAI RESTAURANT - This theme restaurant specializes in Burmese cuisine. Open 24 hours. Open daily.

LOULAN CHINESE RESTAURANT - This restaurant specializes in Chinese cuisine. Open 24 hours. Open daily.

Grand Mercure Urumqi Hualing, Urumqi’s small print

Also known as

  • Grand Mercure Hualing
  • Grand Mercure Hualing Hotel
  • Grand Mercure Hualing Hotel Urumqi
  • Grand Mercure Urumqi
  • Grand Mercure Urumqi Hualing

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Shuttle transfer per adult: CNY RMB310 (roundtrip)

Optional extras

Rollaway beds are available for CNY 180 per stay

English breakfast is offered for an extra charge of CNY RMB128 for adults and CNY RMB64 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 40 reviews

Grand Mercure Urumqi Hualing, Urumqi
Good3.0 / 5
Odd place
This is a strange hotel. It is built atop a "shopping centre", i.e., a five-storey bazaar (which offers, among other things, a great choice of bathroom fixtures!) and has no direct street access. You go down a long traffic ramp and then you end up on a crowded street with nothing in the way of restaurants or shopping. And despite the Grand Mercure label, this is still far from being an international hotel. Some of the staff speak English (almost none speak Uyghur), but turning in some laundry turned into a routine Monty Python could not have dreamed up. The lobby lounge does not exist, nor does the roof garden. And they don't believe in credit or credit cards. They swiped my card for 500 RMB when I checked in. When that ran out, they came and locked up the minibar (which I had no intention of using anyway) and refused to let me charge anything to my room. Cash only from then on. On the plus side, the breakfast was very good and the rooms are large and very pleasant.
3 night business trip
Grand Mercure Urumqi Hualing, Urumqi
Outstanding5.0 / 5
Great place to stay in Urumqi
Excellent price, location, and service! Located near Urumqi Museum and HungShan Park both are very interesting places to visit. The crew is super nice and even packed us unexpected breakfast at 5:40AM on the day we checked out! We really appreciated it. We know the local time is 2 hours behind Beijing time. The hotel serve breakfast at 7AM usually. We have an early flight at 8AM but due to security takes time we have to leave the hotel at 6AM. We also stayed with a group in another 5 star hotel in Urumqi but we like Grand Mercure better.
1 night trip with friends
Grand Mercure Urumqi Hualing, Urumqi
Outstanding5.0 / 5
Great! Want to stay again!
We arrived at the hotel around 12:00 noon, the porter helped with our luggage. We were given our room key/card immediately despite the check in time is 2:00 PM. We were amazed when we walked in the hallway seeing the lights went on one by one while we passed by other rooms. Beautiful doors! The room is very clean, large and elegant . It is equipped with not only bathrobe but also up to date technology supply--- better than many other five star hotels. It's located in a kind of noisy area, but we didn't hear any during our stay. Actually, I think its location is very convenient---restaurant and shopping mall are right in front of the hotel.
1 night family trip
Grand Mercure Urumqi Hualing, Urumqi
Outstanding5.0 / 5
Great Stopover Stay
I only stayed one night, arriving at around 7:30pm and leaving by 11:30am the next day, but the hotel was exceptionally clean and well serviced. I also was able wander through nearby alleyways for Xinjiang's famous 羊肉串儿 and to walk to the Xinjiang museum in the morning. I highly recommend this hotel based on my very short stay.
1 night trip
Grand Mercure Urumqi Hualing, Urumqi
Excellent4.0 / 5
Service and cleanliness
The staff arranged for us to check in after we arrived from a very early overnight train. The bathroom was the cleanest I have seen in a hotel in China, even among five-stars, and felt more like home than hotel. The only drawback was the location, perched on top of a large wholesale market, which does not make for a great pedestrian experience. We did not try the breakfast buffet, because it seemed very overpriced (instant coffee, few selections, etc).
1 night romance trip

See all reviews

Grand Mercure Urumqi Hualing, Urumqi

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