Hotel Napoleon

Photo gallery for Hotel Napoleon

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Room amenity
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Hotel Napoleon

Hotel Napoleon

4.0 star property
4-star hotel with bar/lounge, near Piazza dell'Anfiteatro

7.7/10 Good

330 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Meeting Facilities
The price is $107
Price available on 5/29/2022
Map
Viale Europa,536, Lucca, Tuscany, 55100
Main amenities
  • 56 guestrooms
  • Daily housekeeping
  • Bar/lounge
  • 24-hour room service
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Car rentals on site
  • Library
  • Front desk safe
For families
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Lucca Historical Center
  • Piazza dell'Anfiteatro - 25 min walk
  • Piazza Napoleone - 6 min drive
  • Lucca Courthouse - 3 min drive
  • Teatro del Giglio - 3 min drive
  • Cathedral of St Martin - 3 min drive
  • Puccini Museum - 3 min drive
  • Palazzo Pfanner - 9 min drive
  • Porta Santa Maria - 4 min drive
  • Porta Elisa - 8 min drive
  • Real Collegio - 8 min drive

Getting around

  • Galileo Galilei Airport (PSA) - 28 min drive
  • San Giuliano Terme Ripafratta Station - 9 min drive
  • Lucca San Pietro a Vico Station - 10 min drive
  • Lucca Station - 15 min walk

About this property

Hotel Napoleon

Hotel Napoleon puts you 1.3 mi (2 km) from Piazza dell'Anfiteatro. Guests can keep active with onsite mountain biking, and free perks include buffet breakfast and self parking. A bar/lounge and a garden are other highlights, and rooms at this upscale hotel offer 24-hour room service and minibars. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Internet

  • Internet
  • Free WiFi in public areas

Parking

  • Parking
  • Free onsite self parking

Property amenities

Food and drink

  • Free buffet breakfast
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Mountain biking
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1964
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas

Accessibility

  • Elevator

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Internet access

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Guests can rest easy knowing there's a first aid kit on site.

This property accepts credit cards and debit cards.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Napoléon Lucca
Napoléon Lucca
Napoleon Lucca
Napoleon Hotel Lucca
Napoleon Hotel
Hotel Napoléon
Napoleon
Hotel Napoleon Hotel
Hotel Napoleon Lucca
Hotel Napoleon Hotel Lucca

Frequently asked questions

Overall score and ratings

7.7

Good

8.2/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

Staff extremley helpful. Room was spotless & maintained daily .Breakfast very good variety & choices including lovely fresh fruit salad.. Only down sides was just set back fron a very busy main road & the hotel had a petrol station either side of it but it was so easy to walk to the old Town from there and the views of all the surrounding Tuscan hills made up for it we both said that we will defiinatley go back again . The hotel does not have swimming pool so missed not having a swim there but we took a 40 minute bus ride to Vevechia beach so swam there .
4-night romance trip
Verified Expedia guest review

8/10 Very Good

vimla, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Enrique, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Convenient location to freeway and only 5 min drive to old town Lucca. The staff were very friendly and helpful. The shower was too small and the room was tiny.
Rosita, 4-night trip
Verified Expedia guest review

4/10 Fair

The beds are so hard we could not get a good sleep and werr stiff and sore in morning. If you like a super hard bed then this will be fine for you.
1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Nice hotel, very pleasant staff. By a main road but still quiet inside. Had a good stay.
Dan, 3-night trip
Verified Expedia guest review

4/10 Fair

The wifi doesn’t even reach my room. There is hair in my shower and I haven’t used it. The bed is as hard as a rock. When you ask about the wifi they tell you it’s your device. No AC, they have a tiny bit of air coming into your room, and there’s not even a phone to use in the hotel room Don’t come here
Roya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Room With A View (and a bathtub)
My travel plans in Lucca had changed at the last minute, and I needed to book an extra nights stay. I could not book another night at my chosen hotel, so I chose Hotel Napoleon fort its price and proximity. I could not have been more pleased. The room was very clean, and the shower/tub combination was a welcome upgrade to the "phone booth showers" I was accustomed to. The small balcony had table, and a wonderful view of the hills to the North and West. The louvered patio gate gave a feeling of security, while giving control of light and ambient noise. Phone, WiFi, large flatscreen TV, refrigerator, and in-room-safe were also advantages worth noting. The staff was friendly, and extremely helpful when re-booking canceled flights and travel plans. The breakfast buffet was generous, with a good variety of fresh fruits, breads, and proteins. The bar area and lounge are a bit spartan, but the overall feel of the hotel is modern and uncluttered. While the hotel is a walkable distance from the train station, lack of sidewalk space might make a taxi a worthwhile investment. There are a few restaurants close by, but the hotel's location on a busy roadway make extended walking a bit of a chore. Hardly a fatal flaw. Wished I had chosen Hotel Napoleon to begin with.
1-night trip
Verified Hotels.com guest review

4/10 Fair

A bit disappointing
There was a problem with insanely loud music from adjacent bar, Nelli's and from motorway. Had requested quiet rooms. Didn't get them.Nightmare karaoke from bar still ongoing at 12.30am, so we were moved (with a certain amount of annoyance from receptionist on duty) from very large and comfortable rooms to tiny rooms at back. No real apologies. Quiet solution, but inferior rooms, so disappointing experience. Hotel in legal action against bar, which is taking time, so no solution imminent. Good breakfast and some helpful staff. Not all of them. Some receptionists harassed and defensive and said they were understaffed. Lovely chambermaids. Location not brilliant. Distance from main walled city not bad (12-14 mins walking slowly), but a bit too far to go back and forth several times per day, if you wanted rest and change of clothing.
Lynn, 7-night trip
Verified Expedia guest review