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Waldhaus Flims Wellness Resort, Autograph Collection

Photo gallery for Waldhaus Flims Wellness Resort, Autograph Collection

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, desk, blackout curtains
4 restaurants, lunch, dinner served; international cuisine
Free toiletries, hair dryer, dressing gowns, slippers

Overview of Waldhaus Flims Wellness Resort, Autograph Collection

Waldhaus Flims Wellness Resort, Autograph Collection

5.0 star property
Flims ski hotel with 4 restaurants and spa
8.8 out of 10 Fabulous
8.8/10 Fabulous

131 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
Map
Via Dil Parc 3, Flims, 7018
Main amenities
  • Daily housekeeping
  • Winery
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free area shuttle
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • 2 outdoor tennis courts
  • 24-hour fitness centre
For families
  • Children stay free
  • Babysitting services
  • Children's club
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom

Room options

About this area

Getting around

  • Ilanz/Glion Station - 11 min drive
  • Ems Reichenau-Tamins Station - 13 min drive
  • Ems Werk Station - 14 min drive
  • Free local area shuttle
  • Train station pickup (surcharge)
  • Free ski shuttle

Restaurants

  • Stenna - 15 min walk
  • Legna Bar - 16 min walk
  • Kaufmann Frauen - 4 min walk
  • Arena Bar - 14 min walk
  • DeliCious - 3 min walk
Map

About this property

Waldhaus Flims Wellness Resort, Autograph Collection

Waldhaus Flims Wellness Resort, Autograph Collection features downhill skiing and a free ski shuttle. Guests can visit the spa to be pampered with sports massages, aromatherapy or Ayurvedic treatments, and The Grand, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a winery and an indoor pool. Skiers will appreciate access to ski passes and storage. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 25 per day; includes in/out privileges)
  • On-site valet parking (CHF 25 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Train station pickup

Off-site

  • Free area shuttle
  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Mini golf
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Mini golf
  • Mountain biking
  • Horse riding/hire
  • Helicopter/aeroplane tours
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Windsurfing nearby
  • Zip-lining nearby
  • Sledging nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (4499 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1877
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Piano
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on-site

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Portable bath seats
  • Lever door handles

Ski

  • Free ski shuttle
  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Video game console
  • DVD player
  • 48-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free international and long-distance calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Delight spa and beauty has massage/treatment rooms and couples treatment room(s). Services include sports massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

The Grand – This fine-dining restaurant specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available.
Gourmetrestaurant Epoca – This fine-dining restaurant specialises in international cuisine and serves lunch, dinner and light fare. Open selected days.
Ristorante Pomodoro – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare.
Il Tschaler – This restaurant specialises in Regional cuisine and serves lunch, dinner and light fare.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CHF 135.0 per night

Pets

  • Pets are allowed for an extra charge

Parking

  • Self-parking costs CHF 25 per day with in/out privileges
  • Valet parking costs CHF 25 per day
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel im Waldhaus Flims Mountain Resort
Grand Hotel im Waldhaus Mountain Resort
Grand im Waldhaus Flims Mountain
Grand im Waldhaus Mountain
Grand Hotel Waldhaus Flims
Grand Hotel Waldhaus
Grand Waldhaus Flims
Grand Waldhaus
Grand Hotel im Waldhaus Flims Mountain Resort Spa
Waldhaus Flims Hotel
Waldhaus Hotel
Waldhaus
Mountain Hotel Flims
Waldhaus Flims
Waldhaus Flims Wellness Resort
Waldhaus Flims Alpine Grand Hotel Spa
Waldhaus Flims Wellness Resort, Autograph Collection Hotel
Waldhaus Flims Wellness Resort, Autograph Collection Flims
Waldhaus Flims Wellness Resort, Autograph Collection Hotel Flims

Frequently asked questions

Does Waldhaus Flims Wellness Resort, Autograph Collection offer free cancellation for a full refund?
Yes, Waldhaus Flims Wellness Resort, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Waldhaus Flims Wellness Resort, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Waldhaus Flims Wellness Resort, Autograph Collection?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Waldhaus Flims Wellness Resort, Autograph Collection?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Waldhaus Flims Wellness Resort, Autograph Collection?
Yes. Self-parking costs CHF 25 per day. Valet parking costs CHF 25 per day. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Waldhaus Flims Wellness Resort, Autograph Collection?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Waldhaus Flims Wellness Resort, Autograph Collection and nearby?
Have fun with on-site activities such as horse riding and mountain biking, and practise your swing on the tennis courts. Additional recreation on-site includes aerobics , helicopter/aeroplane tours and pilates. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Waldhaus Flims Wellness Resort, Autograph Collection also has 2 bars, a winery and a 24-hour fitness centre, as well as a sauna, an arcade and a picnic area.
Are there restaurants at or near Waldhaus Flims Wellness Resort, Autograph Collection?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Waldhaus Flims Wellness Resort, Autograph Collection like?
Waldhaus Flims Wellness Resort, Autograph Collection is a short 2-minute walk from Flims Ski Resort and 12 minutes' walk from Laax Ski Area.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

Denise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Amazing staff, beautiful hotel and area and delicious food. I would move there ;)
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience
This was a last minute booking for a girls spa weekend and we couldn’t have picked a better place. Beautiful location and property. All the staff were super friendly and down to earth and couldn’t do enough for us. The food in each restaurant was really delicious too plus a great wine list too!! The room was very spacious and luxurious as was the spa with a great range of treatment options with really lovely therapists.
Sumanjit, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Bruna, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Pool and spa area was nice Room was not very clean Bathroom shower leaked, mold around shower Carpets looked stained and dirty Staff seemed overworked
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel
Amazing hotel, extraordinary service, kids friendly. The whole family loved it
Filip, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sébastien, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Very friendly and service oriented staff. Room very clean but heating with conventional radiators. No way to control ambient temperature.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will definitely be back!
Beautiful hotel with great facilities and expansive grounds centrally located within Flims. Loved The Siam restaurant and breakfast spread!
2-night family trip
Verified Hotels.com guest review