Hotel Dorado Plaza Bocagrande

Photo gallery for Hotel Dorado Plaza Bocagrande

Primary image
Outdoor pool
Outdoor pool
Standard Room | View from room
Superior Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Overview of Hotel Dorado Plaza Bocagrande

Hotel Dorado Plaza Bocagrande

3.0 star property
Cartagena beach hotel with 2 restaurants and outdoor pool

366 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is $161
Price available on 10/18/2022
Map
Bocagrande Av. San Martin , 4-41, Cartagena, Bolivar, 130001
Main amenities
  • Daily housekeeping
  • Private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Sauna
  • Beach towels
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Terrace
  • Yard

Choose dates to view prices

About this area

What's nearby

  • In Bocagrande
  • Bocagrande Beach - 1 min drive
  • Ayala Center - 14 min drive
  • Cartagena de Indias Convention Center - 5 min drive
  • Clock Tower - 18 min drive
  • Blanca Beach - 99 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

About this property

Hotel Dorado Plaza Bocagrande

3-star hotel in the heart of Bocagrande
You can look forward to a free breakfast buffet, a terrace, and a playground at Hotel Dorado Plaza Bocagrande. With amenities like a nearby private beach and beach towels, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna. Enjoy Italian cuisine and more at the two onsite restaurants. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A gift shop, tour/ticket assistance, and a water dispenser
  • Concierge services, smoke-free premises, and wedding services
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Hotel Dorado Plaza Bocagrande boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Private yards, wardrobes/closets, and refrigerators

All inclusive

All-inclusive room rates at Hotel Dorado Plaza Bocagrande are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free
  • Playground

What to do

  • Private beach nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels

Facilities

  • 2 buildings/towers
  • Built in 1973
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Dorado Plaza Bocagrande are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

Dining

Onsite venue - This restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in seafood and serves dinner only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
  • Resort fee: COP 2900.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Dorado Plaza
Dorado Plaza Cartagena
Hotel Dorado Plaza
Hotel Dorado Plaza Cartagena
El Dorado Cartagena
Hotel Dorado Plaza Cartagena
Dorado Plaza Cartagena
Hotel Hotel Dorado Plaza Cartagena
Cartagena Hotel Dorado Plaza Hotel
Hotel Hotel Dorado Plaza
Dorado Plaza
Hotel Dorado Plaza
Dorado Plaza Bocagrande
Hotel Dorado Plaza Bocagrande Hotel
Hotel Dorado Plaza Bocagrande Cartagena
Hotel Dorado Plaza Bocagrande Hotel Cartagena

Frequently asked questions

Does Hotel Dorado Plaza Bocagrande offer free cancellation for a full refund?
Yes, Hotel Dorado Plaza Bocagrande does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Dorado Plaza Bocagrande?
As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Hotel Dorado Plaza Bocagrande on Oct 18, 2022 start from $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Dorado Plaza Bocagrande?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Dorado Plaza Bocagrande?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Dorado Plaza Bocagrande?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Dorado Plaza Bocagrande?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Dorado Plaza Bocagrande?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hotel Dorado Plaza Bocagrande?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (4-min walk) is nearby.
What is there to do at Hotel Dorado Plaza Bocagrande and nearby?
Hotel Dorado Plaza Bocagrande has an outdoor pool and a sauna.
Are there restaurants at or near Hotel Dorado Plaza Bocagrande?
Yes, there are 2 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Dolce E Salato (4-min walk), Pizzas Piccolo Cartagena (4-min walk), and Carbon de Palo (5-min walk).
Does Hotel Dorado Plaza Bocagrande have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hotel Dorado Plaza Bocagrande like?
Hotel Dorado Plaza Bocagrande is located near Bocagrande Beach in Bocagrande, a short 11-minute walk from Castillo Grande Beach and 7 minutes' walk from El Laguito Beach. Travelers say this hotel is in a good location.

Overall score and ratings

5.8

6.7/10

Cleanliness

6.3/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

2/10 Poor

Absolutely Horrible! Stay away!
The most expensive hotel I stayed in while in Cartagena and by far the worst hotel experience I’ve had in my life! Shabby buildings and rooms. Totally disorganized check in. Took about 1 hour. Incredibly rude and unhelpful staff. Room was the worst. Crayon markings on furniture, no working air conditioning (80 degrees F in the room),no working wifi or television. No running hot water! Nothing came out of the faucet. Told front desk about the issues and they said they would send someone, but never did. Staff literally detained us upon checking out and would not let us leave hotel for some unknown reason that no one on staff could explain to us. Security staff literally grabbed our bags and would not let us leave although we had already checked out and were waiting for an Uber to the airport. Isn’t this illegal?! After over 20 minutes, some lobby guy (manager? I hope not) said it was a mixup and we could leave. Management and many hotel staff should be fired! The absolute worst hotel experience I have ever had and I travel a lot! Horrible! Stay away!
1-night trip
Verified Hotels.com guest review

2/10 Poor

The worst hotel for the money.
The worst hotel I HAVE EVER stayed in. I mean for the price I paid (almost $200). Give me this hotel for $40-50 and I’ll say it’s ok. But not for $200. I mean rooms are horrible. Service is non-existent. Again, I repeat, worst hotel I’ve ever stayed, and that’s not hyperbole.
Adam, 1-night trip
Verified Hotels.com guest review

2/10 Poor

THE WORST
This was by far the worst hotel i have seen in business. It compares to a very cheap hotel. There was mold everywhere. We preferred not to look for things wrong because we kept finding them. Stains, hair, hand print marks, stench…. It had it all. The elevators were broken. The front staff was painfully slow. I would never recommend of go back.
Stephanie, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

El peor plan todo incluido
Los ascensores estan en pésimas condiciones, son un peligro, la comida es buena pero la mala actitud del personal del servicio, hacen que el paso al buffet parezca una súplica, las instalaciones necesitan mantenimiento urgente
Alex, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

the worse all inclusive ever
xz, 5-night family trip
Verified Orbitz guest review

2/10 Poor

The first room it was terrible, I make the complain and took pictures I was so frustrated, the staff try to put me in 5 differents room but it was worst finally the manager put us in a decent room the next day, I’m very disappointed with this hotel I’m never will comeback o recommended,
Justo, 3-night romance trip
Verified Expedia guest review

4/10 Fair

What I liked: it's right across the beach. What I didn't like: lines for everything. The hotel can receive a lot of guests (someone said it was up to 1000 people), so during breakfast/lunch/dinner you have to wait on the line to get your food from the buffet. Only one pool for up to 1000 people (you have to make reservations to get in). Only one bar for up to 1000 people!. You can't get more than 2 drinks per person, so if you're a large group, you can't help bringing drinks to your party table. All of you (or most of you) will have to get in the line to get your own drinks. So: no social distancing. it's crowed as hell during holidays, and the lines for everything make it worst. Only 2 elevators for a 15-floor building where each floor has like 14 rooms each. Elevators crowed as well, or you'll easily wait like 30 mins to get an elevator for yourself. Plus, one elevator didn't work for 2 hours or so. Food was good, but basic. Not Colombian food really nor Caribbean food. Rooms are pretty basic, they feel old and unmaintained. They definitely focus on receiving tons of guests and full their capacity, rather than providing quality.
1-night family trip
Verified Expedia guest review

2/10 Poor

the staff was rude. this is not an all-inclusive hotel. you can only eat the times told. if you ask for a drink has to be finished only in front of the bar. the pool can only be used 1 hour a day! rooms are super old.
7-night romance trip
Verified Expedia guest review

8/10 Very Good

Elkin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregg, 8-night trip
Verified Hotels.com guest review