Hotel Cartagena Plaza

Photo gallery for Hotel Cartagena Plaza

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
In-room safe, desk, free WiFi, bed sheets

Overview of Hotel Cartagena Plaza

Hotel Cartagena Plaza

4.0 star property
Upscale beach hotel with outdoor pool, near Bocagrande Beach

7.4/10 Good

718 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $101
Price available on 8/31/2022
Map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • 24-hour room service
  • Spa services
  • Children's club
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's club
  • Playground on site
  • Private bathroom
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Bocagrande
  • Bocagrande Beach - 1 min drive
  • Cartagena de Indias Convention Center - 11 min drive
  • Clock Tower - 15 min drive
  • Blanca Beach - 68 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive

About this property

Hotel Cartagena Plaza

At Hotel Cartagena Plaza, you can spend time at the beach enjoying the shade from a beach umbrella. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. Restaurant Le Place, one of 2 restaurants, serves breakfast, lunch, and dinner. A nightclub, a poolside bar, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and restaurant.

All inclusive

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 311 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)
  • Babysitting*
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's club
  • Playground
  • Babysitting (surcharge)

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1993
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Nightclub

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counter/sink

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Restaurant Le Place - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

7.7/10

Staff & service

7.5/10

Amenities

7.3/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Guillermo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is there
Juan F, 2-night trip
Verified Expedia guest review

4/10 Fair

I hated the fact that you could only spend a limited time at the rooftop pool
Juan Carlos, 3-night trip
Verified Expedia guest review

8/10 Very Good

It was across the beach and walking distance to shop and food I would go back again staff is excellent
Jesus Decastro, 3-night trip
Verified Expedia guest review

2/10 Poor

nothing
Naim, 18-night trip
Verified Expedia guest review

8/10 Very Good

Its ok
Bladimir, 4-night romance trip
Verified Orbitz guest review

8/10 Very Good

The hotel is a 4 star hotel , but the staff lacks 4 star service, only a few staff members speak any English, I understand that it’s a another county , but staff dealing with tourists should have some English speakers on staff , we where in the vip room which really did not give us any benefits, so if you are planning on staying here not worth the money for vip rooms , the rooms are small and other then front desk clerk which they call a butler not worth the money , the breakfast was ok there is no special area for vips , there are choices for breakfast but the staff can not handle the volume,
Mickey, 14-night romance trip
Verified Expedia guest review

2/10 Poor

This hotel is absolutely horrible. The staff is rude and not nice at all. The hotel reminds me of communist easter europe. Dirty. Filthy. We had to pay an extra $150 for two kids staying in our room without extra towel or bed. Stay away. Pay an extra $50 and stay at Hilton. This place is garbage.
Dominika, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Keila M, 2-night trip
Verified Expedia guest review

2/10 Poor

Alfredo, 1-night trip
Verified Expedia guest review