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Hotel Cartagena Plaza, Cartagena

3 stars
Cra 1a No.6-154 BocagrandeCartagenaBolivarColombia, 800-491-6126
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Good3.7 / 5
Beach
Beautiful beach
Service
Fantastic service
Vibe
Vibe is not too good
Amenities
Amenities are not the best
241See all 241 Hotels.com reviews
From 1,073 reviewsTripAdvisor Traveller Rating

Hotel Cartagena Plaza, Cartagena

Hotel Info: 866-539-8117

from $93
  • Economy Single Room
  • Economy Double Room
  • Executive Single Room, Executive Level
  • Superior Room, 2 Double Beds
  • Standard Room, 2 Double Beds
  • Superior Room, Ocean view
  • Executive Room, Executive Level
  • Superior Single Room
  • Standard Single Room

At a glance

Key facts

Hotel size

  • This hotel has 313 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-3:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive rates available
  • Resort fee included

Also known as

  • Cartagena Plaza
  • Cartagena Plaza Hotel
  • Hotel Cartagena Plaza

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach cabanas
  • Beach umbrellas
  • Outdoor pool
  • Bicycle rentals on site
  • Volleyball on site
  • Windsurfing nearby
  • Nightclub
  • Beach towels
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1993
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Restaurant Le Place - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.

Hotel Cartagena Plaza, Cartagena’s small print

Also known as

  • Cartagena Plaza
  • Cartagena Plaza Hotel
  • Hotel Cartagena Plaza

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 241 reviews

Hotel Cartagena Plaza, Cartagena
Good3.0 / 5
It was okay. Room service could have been better. Wifi wasn't that great either in the room. There were no ventilator in the bathroom which sucked. Stuffs were nice and friendly.
3 night trip with friends
Hotel Cartagena Plaza, Cartagena
Outstanding5.0 / 5
Can't Wait To Go Back
I was in Cartagena on a beach vacation. If you have the opprotunity to stay on the executive floor take it!!! Its a private floor with its own concierge (Alfredo) he is the best, dinning, laundry service and much more and all this at a price that will not break the bank... The beach in front of the hotel was very nice with some of the best seafood in the area at your fingertips. For any traveler Cartagena is a great deal.
3 night romance trip
Hotel Cartagena Plaza, Cartagena
Fair2.0 / 5
Elevators were down. The hotel checked everything but when we lost our property they did not even offer to check or to look it up. They were not friendly to our children which is very important to us. We waited about 40 minutes for towels. Check out took about 30 minutes also. Everything overall took too long. Hotel has potential but they need to work on the service.
3 night family trip
Hotel Cartagena Plaza, Cartagena
Poor1.0 / 5
Not helpful
The staff was not helpful. Hotel not willing to switch my reservation even when I was willing to pay the difference.
7 night romance trip
Hotel Cartagena Plaza, Cartagena
Outstanding5.0 / 5
A great experience in Cartagena
From the very moment we exited the taxi ride from the airport the hotel staff treated my wife and I like royalty. They were extremely friendly, courteous, and helpful. They tried their very best at all times to see to our needs no matter how big or small they might have been. We stayed in an " Executive Suite " which I would totally recommend for anyone visiting the hotel. The executive suites were situated on the 10th floor and private from the remainder of the hotel. You needed a specific room key to access the elevator to get to the 10th floor. Alfredo, was the primary person responsible for the needs of the 10th floor guests. By our 2nd day there he was already anticipating our needs before we did. He was magnificent and helped to make our stay at the Cartagena Plaza Hotel an extremely memorable one. The hotel is directly across from the beach and nearby to many of the major attractions ( the Old City, downtown, shopping, etc.
6 night romance trip

See all reviews

Hotel Cartagena Plaza, Cartagena

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