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All properties in Soufriere, St. Lucia
1 room, 2 adults

Jade Mountain Resort

5-star5 stars
1000 Anse Chastanet Road, Soufriere, 00000, St. Lucia

5-star beachfront resort with spa, near Anse Chastanet Beach
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The architectural design of the property along with the layout of the sanctuaries makes…Dec 14, 2020
  • The service and rooms are exceptional. Most of the staff seem to truly care about the…Oct 22, 2020

Jade Mountain Resort

from $1,345
  • Suite (Star)
  • Suite (Moon)
  • Suite (Sun)
  • Suite (Sky)
  • Suite (Galaxy, piton view)

What’s around Jade Mountain Resort

Landmarks

  • On the beach
  • Anse Chastanet Beach - 5 min walk
  • Anse Mamin Beach - 13 min walk
  • Sulphur Springs - 3.9 mi / 6.3 km
  • Soufriere Drive In Volcano - 3.9 mi / 6.3 km
  • Petit Piton - 4.2 mi / 6.7 km
  • Tet Paul Nature Trail - 4.4 mi / 7.2 km
  • Fond Doux Estate - 5.3 mi / 8.5 km

Getting around

  • George F. L. Charles Airport (SLU) - 79 min drive
  • Hewanorra Intl. Airport (UVF) - 1 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 29 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (16 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 2006
  • Rooftop terrace
  • Library
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Separate sitting area
  • Patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Jade Mountain Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers

Spa

Kai En Ciel Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

Jade Mountain Club - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Bicycle rentals on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Jade Mountain Resort is listed in the 2015 Condé Nast Traveler Top 100 List and the 2018 Travel + Leisure 500.

Jade Mountain Resort’s small print

Also known as

  • Jade Mountain
  • Jade Mountain Resort St. Lucia/Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Resort Resort
  • Jade Mountain Resort Soufriere
  • Jade Mountain Resort
  • Jade Mountain Resort Resort Soufriere
  • Jade Mountain Resort Soufriere
  • Jade Mountain Soufriere
  • Hotel Jade Mountain
  • Jade Mountain Hotel
  • Jade Mountain Resort St. Lucia/Soufriere
  • Jade Mountain St Lucia
  • Jade Mountain St Lucia

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

Breakfast costs between USD 33.60 and USD 43.20 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Jade Mountain Resort

  • Does Jade Mountain Resort offer free cancellation for a full refund?
    Yes, Jade Mountain Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Jade Mountain Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Jade Mountain Resort?
    Yes, there's free self parking.
  • Is there a pool at Jade Mountain Resort?
    Yes, there's an outdoor pool.
  • Are pets allowed at Jade Mountain Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Jade Mountain Resort?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Jade Mountain Resort?
    Yes, Jade Mountain Club offers ocean views. Nearby restaurants include De Belle View (2 mi), The Big Yard (2 mi), and jah lambs (2 mi).
  • Is airport shuttle service offered by Jade Mountain Resort?
    Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
  • What is there to do at Jade Mountain Resort and nearby?
    Have fun with onsite activities like sailing, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Jade Mountain Resort also has a fitness center.

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Recent reviews

Exceptional 9.6 From 88 reviews

Exceptional 10.0
Flawless views, exceptionally attentive & customized service
us5 night romance trip
Exceptional 10.0
The Major Domo's are amazing and safety was the resorts #1 priority and comfort. Always taking care of anything you wanted. Such a great place. Wish they had music during dinner or the beach bar to give more soca vibes. Also an electronic way to do room service instead of the papers but what a great place! Views to die for!
Daph, us7 night romance trip
Exceptional 10.0
Remarkable views, very attentive staff. Food is middling.
us5 night romance trip
Exceptional 10.0
This was an absolutely amazing and rare experience. Not having a 4th wall and having a pool in our room was so cool! Some day we never left the room because we had everything there we needed and the Butlers were great at bringing us drinks and food whenever we asked.
us6 night romance trip
Exceptional 10.0
This was an amazing experience. The staff are so polite...
Jen, us1 night romance trip
Exceptional 10.0
Everything about the place was special, the service was fantastic, definitely will go back.
Dave, us10 night romance trip
Exceptional 10.0
Divine!
Absolutely delight. Great service, unbelievable view and excellent food. Nothing to complain about.
Wenjuan, us1 night family trip
Exceptional 10.0
Beautiful! They need a pool by the beach!!!!
us7 night trip
Exceptional 10.0
The hotel was excellent in every way! Highly recommend!
us3 night romance trip
Exceptional 10.0
We went to jade mountain fir our anniversary. The service was amazing. Our room was upgraded and we loved the pool in the room All employees were so respectful , helpful and full of energy. We love jade mountain so much that we have decided to go there every year for our anniversary. Breakfast was in the room was another thing that we enjoyed alot
Nahid, us5 night romance trip

Jade Mountain Resort