Hacienda Uxmal Plantation & Museum

Property class: 3.5
Historic resort in Santa Elena with spa and outdoor pool

Choose dates to view prices

Enjoy your visit to Santa Elena with a stay at Hacienda Uxmal Plantation & Museum. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Mexican cuisine is served at RESTUARANTE UXMAL, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a terrace are other highlights at this historic resort. Fellow travelers love the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Pool bar
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
$199 nightly
The total price is $240
Oct 14 - Oct 15
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, Garden View

A hotel room with two beds, a wooden bench, a table with a drink, and a large plant.

Superior Room, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room with Jacuzzi

A well-lit bedroom with a large bed, wooden headboard, and a ceiling fan. There are framed pictures on the wall, a bedside table with a lamp, and a bench.

Superior Room with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 451 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room - Including Land Rover

A hotel room with two beds, a wooden wardrobe, a dining table with chairs, a bench, and a small table with a vase and a book.

Deluxe Room - Including Land Rover

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room with Field View

A hotel room with two beds, a wooden wardrobe, a dining table with chairs, a bench, and a small table with a vase and a book.

Superior Room with Field View

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Connecting Family Room

A hotel room with two beds, a bench, a window with a view of greenery, and a ceiling fan.

Superior Connecting Family Room

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

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About the neighborhood

Map
At the heart of the archaeological park, Santa Elena, YUC, 97844

What's nearby

  • Choco-Story Museum Uxmal - 5 min walk - 0.5 km
  • Uxmal Archaeological Site - 6 min walk - 0.6 km
  • Pyramid of the Magician - 13 min walk - 1.1 km
  • House of the Turtles - 19 min walk - 1.7 km
  • Governors Palace - 19 min walk - 1.7 km

Getting around

  • Mérida International Airport (MID) - 65 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coole Chepa Chi - ‬5 min walk
  • ‪Restaurante Halach Huinich - ‬5 min drive
  • ‪Ppapp Hol Chac - ‬4 min drive
  • ‪Yax-Beh - ‬4 min drive
  • ‪Cana-nah - ‬4 min drive

About this property

Hacienda Uxmal Plantation & Museum

  • Enjoy your visit to Santa Elena with a stay at Hacienda Uxmal Plantation & Museum. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Mexican cuisine is served at RESTUARANTE UXMAL, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a terrace are other highlights at this historic resort. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 67 units
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Farming classes
  • Ecotours
  • Hiking/biking trails
  • Cave exploring nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 29-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • 2 bathrooms
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

RESTUARANTE UXMAL - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 4100.00 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 700.0 per night
  • Airport shuttle service for children up to age 12 costs MXN 5000.00 (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Hotel Uxmal
Hacienda Uxmal Plantation Museum Resort Santa Elena
Uxmal Hacienda Hotel
Hacienda Uxmal Plantation Museum Hotel
Hacienda Plantation Museum Hotel
Hacienda Uxmal Plantation Museum Resort
Hacienda Plantation Museum
Hacienda Uxmal Plantation Museum Santa Elena
Hacienda Uxmal Plantation Mus
Hacienda Uxmal Plantation Museum
Hacienda Uxmal Plantation & Museum Resort
Hacienda Uxmal Plantation & Museum Santa Elena
Hacienda Uxmal Plantation Museum All Inclusive
Hacienda Uxmal Plantation & Museum Resort Santa Elena

Frequently asked questions

Does Hacienda Uxmal Plantation & Museum offer free cancellation for a full refund?

Yes, Hacienda Uxmal Plantation & Museum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Uxmal Plantation & Museum?

Yes, there's an outdoor pool.

Are pets allowed at Hacienda Uxmal Plantation & Museum?

Sorry, pets aren't allowed.

Is parking offered on site at Hacienda Uxmal Plantation & Museum?

Yes, there's free self parking.

Is airport shuttle service offered by Hacienda Uxmal Plantation & Museum?

Yes, an airport shuttle is available. The charge is MXN 4100.00 per vehicle one-way.

What are the check-in and check-out times at Hacienda Uxmal Plantation & Museum?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in is available.

What is there to do at Hacienda Uxmal Plantation & Museum and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hacienda Uxmal Plantation & Museum also has spa services and a picnic area, as well as a garden.

Are there restaurants at or near Hacienda Uxmal Plantation & Museum?

Yes, RESTUARANTE UXMAL offers Mexican cuisine.

Does Hacienda Uxmal Plantation & Museum have any outdoor private spaces?

Yes, every room features a furnished patio.

What's the area around Hacienda Uxmal Plantation & Museum like?

Hacienda Uxmal Plantation & Museum is a short 9-minute walk from Pyramid of the Magician and 11 minutes' walk from Uxmal Archaeological Site.

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Reviews

Hacienda Uxmal Plantation & Museum Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was very nice and a great place to relax. (3 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Lodge
Lunch
Ruins
Highways
Lobby

Reviews

Verified review

10/10 Exceptional

Me and my family had the best time in this hacienda, everything was perfect! We are definitely coming back soon!
Verified review

10/10 Exceptional

Clean room, friendly start and really close to the Uxmal Maya ruins. The only inconvenience is the restaurant is located at the sister property.
Verified review

10/10 Exceptional

Excellent location across from Uxmal ruins. Very interesting history of the Hacienda as well, including famous people such as Queen Elizabeth who stayed there! Breakfast was delicious and pool cocktails were also great. Grounds are beautiful and filled with colorful birds. Staff was accommodating. Don't expect uber modern luxury.
Verified review

10/10 Exceptional

Exceptional Hotel Walk to Uxmal

Loved everything about this hotel. Service was exceptional, warm and helpful. Spacious, lovely room and grounds. Enjoyed reading about the history of the hacienda. Especially appreciated that we could walk a very short distance to Uxmal ruins so we were able to beat the crowds. Breakfast at the hotel had a great selection. Had to walk a short distance for lunch and dinner but enjoyed the food at both of the meals. Highly recommend this hotel.
Verified review

10/10 Exceptional

Quiet and safe place, located very close the Uxmal ruins. Very nice old Hacienda, with lovely gardens and surrounded by nature. Our room had a fantastic view of the adjacent green areas. Bathroom with tub was in excellent condition. Be aware that dinner and lunch are held in the restaurant that is slightly farther from hotel, near the entrance to Uxmal; you'll will need to drive but it's no big deal. Also, pool is not heated. Overall, great experience. We will definitely go back.
Verified review

6/10 Good

Excellent staff! The experience was magnificent; it is a place to enjoy the jungle surrounding Uxmal. Quiet and peaceful.
Verified review

8/10 Very good

The Hacienda Uxmal is beautiful, charming, comfortable and clean. It is a perfect location to stay as you explore the Uxmal Ruins and travel the Ruta Puuc.
Verified review

10/10 Exceptional

Beautiful historic site. The Chocolate Plantation and Uxmal site is within walking distance and worth the visit.
Verified review

8/10 Very good

Right next to Uxmal, walk to the awesome pirámides!!! This place is pretty cool, old hacienda NICE!!!!
Verified review

10/10 Exceptional

Beautiful site. Right adjacent to Archeological Park.
Verified review

10/10 Exceptional

Weekend Retreat

Super relaxing weekend getaway from Merida. Rooms really nice, lots of outdoor seating. Pool was great. Not many dining options around. Breakfast at hotel was quite good. Will definitely come stay again.
Verified review

10/10 Exceptional

The best!!!

It’s always wonderful. Our 8th time there. Everyone is friendly. The place is beautiful and tranquil.
Verified review

8/10 Very good

Beautiful property. The only negative was the lack of a currency exchange which was advertised on the website. Pesos are very hard to find.The manager, Biensur, was very helpful
Verified review

6/10 Good

The property is very beautiful, so no complaints there. However, the WiFi never worked and the room had a TV with only two channels and both had some much noise that they were impossible to watch. Due to the limited dining choices on the property (they only serve breakfast from 7-10 am), we had to eat once across the highway at a very overpriced location. If you have a car, I would recommend driving to Santa Elena or Ticul to find dining options.
Verified review

4/10 Fair

Beautiful property well situated to lots of attractions (pyramids, planetarium, eco-park/museum) but the restaurant staff ranges from mostly disinterested to somewhat dishonest (pretty obviously did not bring back correct change, helping herself to a very nice tip) and as other travelers have noted elsewhere, the restaurant is overpriced for what you get. Clearly needs better management if staff is this lackluster.
Verified review

4/10 Fair

Not a 4 star

Our last stay was early 2020 before the pandemic. Now it's minimalist There is no lunch or dinner service There is only breakfast service by the pool There is no lunch or dinner available requiring you to walk or drive across the highway or down the road No welcome drink, as advertised If television is important, forget it. Only 3 snowy channels with an antenna, not satellite, as advertised Some rooms have a safe, others do not, so you may want to check/specify when booking The staff is friendly and attentive.
Verified review

8/10 Very good

We enjoyed our stay at The Hacienda. Our rooms were clean, the bedding was great, and staff was courteous and helpful, but they allowed a family to play ball in the pool. This family was playing rough and tangled my 5-year-old in their playful brawl. My husband asked them to be careful but they continued. There was enough staff around to notice and no one jumped in to stop them. It was a shame. It made my experience unpleasant especially since I mentioned it to the reception and the family continued their game with a ball the next day. I didn’t bother to enter the pool again.
Verified review

4/10 Fair

Advertised wifi but it was barely good enough for email. Service dropped every 30 seconds regardless of which router on the property you sat next too. No bicycles as advertised. Restaurant is only open for breakfast. You have to cross a dangerous road in the dark to get to the only restaurant that's open at the resort by the ruins. Property itself is beautiful and the pool is very nice. We left a day early because without wifi I couldn't work and my wife couldn't study. Property told us they'd give a refund for the 2nd night but have only gotten a run around from them and Expedia who each blame the other but neither will call the other and leave me as the middle man between what he said and what she said. Would not stay there again.
Verified review

10/10 Exceptional

Hacienda magnifique et historique
Verified review

8/10 Very good

Nettes Zimmer, großer Pool. Da das Hotel wenig gebucht war, mussten wir zum Frühstück und Abendessen in das Nachbarhotel gehen.
Verified review

10/10 Exceptional

Fue una experiencia maravillosa, todo estuvo de maravilla, habitación personal y todos los servicios. Yo se los recomiendo a todos es una experiencia maravillosa.
Verified review

6/10 Good

Nos engañaron

Me decepcionó mucho mi estancia, realmente esperaba mejor experiencia, mi experiencia fue la siguiente: 1. Reservamos eligiendo el hotel más costoso de la zona pensando que iba a estar en buenas condiciones, pero en realidad es que estaba cerrado y en mantenimiento y nos enviaron a otro de menor categoría sin compensación alguna. 2. Nos pasamos un rato en el hotel que originalmente seleccionamos pero no había absolutamente nadie, la recepción cerrada, luces apagadas, etc. pensamos que nos habían estafado, hasta que después de un rato llegó alguien de seguridad y nos envío a otro hotel a que preguntaramos. 3. En el hotel que nos alojaron las camas eran más pequeñas y duras, dormimos realmente muy incomodos, en su momento solicite un upgrade y me dijeron que ese era, yo creo eso era una mentira porque yo me había metido antes a revisar ese hotel y precisamente no seleccione ese hotel por los tipos de habitaciones que tenían. 4. El internet en ese hotel estaba terrible muy mal la señal, al igual que el wifi. 5. El servicio del personal en general realmente muy amables, todo el personal fueron muy respetuosos. En general, me decepcionó principalmente porque nos ofrecieron un hotel que estaba cerrado sin avisar con anticipación la situación.
Verified review

8/10 Very good

Hay que mejorar el servicio.

La habitación es cómoda y grande. Es una pena que el servicio de restaurante no esté a la altura, se equivocaron con uno de los platos y tocó esperar más aún, el postre, ya pedido, se olvidaron de servirlo, lógicamente después de esperar un buen rato, nos fuimos. Un desastre.
Verified review

8/10 Very good

Un très agréable hôtel juste à côté du site maya

Hôtel historique d'UXMAL dans une véritable hacienda. Proximité du site. Grandes chambres agréables. Robinetterie pas récente mais tout est parfaitement entretenu. Piscine de bonne taille. Petit déjeuner mexicain classique un peu cher sans possibilité de l'acheter avec la chambre. L'hotel ne faisait pas restaurant à notre passage et le seul restaurant proche est dans l'hôtel voisin. Il est mauvais et vraiment cher pour ce qu'on y mange.
Verified review

10/10 Exceptional

Magnifique hôtel, et une très bonnes équipe à votre écoute. Le restaurant est très bon. Hôtel très calme. Cela a été un plaisir pour nous.