Mercy Hotel

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Deluxe Double Room | Desk, blackout curtains, soundproofing, free WiFi
Panoramic Double or Twin Room | Desk, blackout curtains, soundproofing, free WiFi
Panoramic Double or Twin Room | Desk, blackout curtains, soundproofing, free WiFi
Standard Double Room Single Use | Desk, blackout curtains, soundproofing, free WiFi

Overview of Mercy Hotel

Mercy Hotel

2.5 star property
Convenient for Hanoi Opera House

0 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • Airport drop-off service
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • TV in a common area
  • Locker space
For families
  • Television
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Soundproofed rooms
  • Hairdryer

Choose dates to view prices

About this area

What's nearby

  • In Hai Ba Trung
  • Hoan Kiem Lake - 45 min walk
  • Hanoi Opera House - 12 min drive
  • St. Joseph's Cathedral - 17 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive
  • Hanoi Yen Vien Station - 12 min drive
  • Hanoi Long Bien Station - 18 min drive
  • Hanoi Giap Bat Station - 20 min drive
  • Airport drop-off service

About this property

Mercy Hotel

Hotel in the heart of Hai Ba Trung
Mercy Hotel provides amenities, such as an airport drop-off service and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Free valet parking
  • Local cuisine breakfast (surcharge), a lift and luggage storage
  • A reception hall, a 24-hour front desk and a TV in the lobby
Room features
All guest rooms at Mercy Hotel boast perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and soundproofing.
More conveniences in all rooms include:
  • Showers, bidets and hairdryers
  • 24-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, housekeeping and desks

Languages

Vietnamese

At a glance

Hotel size

  • 85 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free covered on-site valet parking

Transfers

  • Airport drop-off on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Television in common areas
  • Communal living room

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Languages

  • Vietnamese

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of VND 100000 for adults and VND 100000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle. Maximum occupancy 1
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Policies

This property only accepts cash.

Also known as

Mercy Hotel Hotel
Mercy Hotel Hanoi
Mercy Hotel Hotel Hanoi

Frequently asked questions

Is Mercy Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Mercy Hotel offer free cancellation for a full refund?
Yes, Mercy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercy Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercy Hotel?
Yes, there's free valet parking.
Is an airport shuttle service offered by Mercy Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is VND 400000 per vehicle.
What are the check-in and check-out times at Mercy Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon.
What is there to do at Mercy Hotel and nearby?
Recommended spots to visit include Hanoi Opera House (2.1 mi) and Ngoc Son Temple (2.7 mi), along with St. Joseph's Cathedral (2.7 mi) and Thang Long Water Puppet Theatre (2.7 mi).
Are there restaurants at or near Mercy Hotel?
Yes. Nearby restaurants include Pizza Hut Times City (12-min walk).

Overall score and ratings

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