The Windsor Hotel by Hoco Hotels

Photo gallery for The Windsor Hotel by Hoco Hotels

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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of The Windsor Hotel by Hoco Hotels

The Windsor Hotel by Hoco Hotels

2.5-star property
Hotel with restaurant, near Stratford City Hall

6.4/10 Good

783 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
The price is €89
Price available on 09/10/2022
Map
23 Albert St, Stratford, ON, N5A 3K2
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Self parking
  • Air conditioning
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Self-parking (surcharge)

Room options

About this area

Getting around

  • London, ON (YXU-London Intl.) - 47 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
  • Stratford Station - 13 min walk
  • St. Marys Station - 19 min drive

Restaurants

  • The Red Rabbit - 2 min walk
  • Boomers Gourmet Fries - 2 min walk
  • Bijou Restaurant - 2 min walk
  • Features - 3 min walk
  • Pazzo Pizzeria/Ristorante - 3 min walk

About this property

The Windsor Hotel by Hoco Hotels

Hotel in a shopping district
The Windsor Hotel by Hoco Hotels provides amenities, such as a bar and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), express check-out and smoke-free property
  • A lift, luggage storage and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at The Windsor Hotel by Hoco Hotels have thoughtful touches, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary bottled water.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch TVs with cable channels

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (9:00 AM - 9:00 PM)
  • Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • Reception is closed Sundays in the winter.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Uncovered on-site self-parking (CAD 20 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay free

What to do

  • Golfing nearby
  • Boat tours nearby

Services

  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1881

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

23 Restaurant Lounge – This restaurant only serves dinner.

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of CAD 20 (subject to availability)
  • Late checkout can be arranged for an extra charge of CAD 20 (subject to availability)

Parking

  • Uncovered self-parking costs CAD 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Long-term renters welcome.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor By Hoco Hotels
The Windsor Hotel by Hoco Hotels Hotel
The Windsor Hotel by Hoco Hotels Stratford
The Windsor Hotel by Hoco Hotels Hotel Stratford

Frequently asked questions

Does The Windsor Hotel by Hoco Hotels offer free cancellation for a full refund?
Yes, The Windsor Hotel by Hoco Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Windsor Hotel by Hoco Hotels?
As of 7 October 2022, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels on 9 October 2022 start from €89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Windsor Hotel by Hoco Hotels?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Windsor Hotel by Hoco Hotels?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Windsor Hotel by Hoco Hotels?
Yes. Self-parking costs CAD 20 per night.
What are the check-in and check-out times at The Windsor Hotel by Hoco Hotels?
You can check in from 3:00 PM - anytime. There's a charge of CAD 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CAD 20 (subject to availability). Express check-out is available.
What is there to do at The Windsor Hotel by Hoco Hotels and nearby?
Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course.
Are there restaurants at or near The Windsor Hotel by Hoco Hotels?
Yes, there's an on-site restaurant, 23 Restaurant Lounge. Nearby restaurants include Bentley's Inn Bar and Restaurant (3-min walk), Raja Indian Cuisine (3-min walk) and Downie Street Burgers (3-min walk).
What's the area around The Windsor Hotel by Hoco Hotels like?
The Windsor Hotel by Hoco Hotels is a short 1-minute walk from Stratford City Hall and 3 minutes' walk from Avon Theatre. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

6.4

Good

7.0/10

Cleanliness

7.2/10

Staff & service

5.9/10

Amenities

5.7/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

kenneth, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Great location
Only 9 parking spots so reserve one asap. Bathrooms need major renovation.
Nathalie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Dina, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Tired, ample use of caulk
As many other have noted The Windsor was a nice building 100 years ago, well located in downtown Stratford. Unfortunately in 2022 the grand dame is a tired relic desperately in need of a face lift. Room 213 was a sad sight, outdated everything, no counter/ table space save 1 sq. ft. each nightstand. The AC droned with hi speed AC only. The bed sagged, the linens of the most pedestrian kind. Now you enjoyed the good bits on to the bathroom. Perhaps 15 square. ft., the moldy/ mildewed floor tile begged for the trash bin. The current iteration of the sink from the 1940’s, no pop-up or stopper so don’t drop anything down to the rusted chrome piping on full display. The tub was well used, scratched and nicked, the highlight the new shower curtain. Hot/cold water as agreed. One or more tubes of white caulk carelessly doused everywhere. And there you have The Windsor, a perfect opportunity for a flipper. A gut job in good proximity to city center and the mainstay theaters. If other than theater season look elsewhere, otherwise tread carefully and always with disposable slippers.
1-night trip
Verified Hotels.com guest review

2/10 Poor

The fact that the room was non-refundable was the only reason we decided to stay otherwise we would have driven two and a half hours and just have gone home the facility overall was filthy including the room the floors were so dirty your feet stuck to the floor as you walked through the room the bathroom was filthy there was limited housekeeping and no staff available for any issues I would not recommend this to anyone even in desperation to stay at this facility complete waste of money and by far the most disappointing accommodations I have ever stayed in
kenneth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marty, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Manuel, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Needs Renovating
Reservation was done through a third party and online check in did not work….had to do it all again upon arrival. Dated hotel that seriously needs an upgrade. Beds had lovely clean sheets and room was clean enough and a/c worked. Hallway carpeting old and grimy, bathroom fixtures and caulking old and rusty, chipped floor tiles. A bit sad. Ethan at front desk was great…very personable and efficient.
Jenifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Stratford
Very clean premises. Great staff. Excellent visit overall. Items to note: * Drapes broken and wouldn't close. * Bathroom very clean but needs a bit of work, i.e. very crooked floor, could cause a loss of balance for some people. * Lots of water wasted waiting for hot tap water to arrive.
TIMOTHY, 1-night trip
Verified Hotels.com guest review