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All properties in Dubrovnik (and vicinity), Dubrovnik-Neretva, Croatia
1 room, 2 adults

Hotel Royal Neptun

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Boat tours nearby
Kardinala Stepinca 31, Dubrovnik (and vicinity), 20000, Croatia

Upscale beachfront hotel with spa, near Copacabana Beach
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Boat tours nearby
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This hotel had a beautiful view! We spent the day there once we arrived. The sunset…Oct 17, 2019
  • Loved the entire place. A little far from old town but still very goodSep 22, 2019

Hotel Royal Neptun

from $161
  • Standard Double or Twin Room
  • Junior Suite, Balcony, Sea View
  • Panoramic Double or Twin Room, Balcony, Sea View
  • Premium Room, Balcony, Sea View
  • Executive Double or Twin Room

What’s around Hotel Royal Neptun

Landmarks

  • In Babin Kuk
  • Lapad Beach - 14 min walk
  • Copacabana Beach - 10 min walk
  • Gruz Harbor - 42 min walk
  • Dubrovnik Ferry Port - 42 min walk
  • Poluotok Lapad - 1 min walk
  • University of Dubrovnik - 21 min walk
  • Luka Gruz - 22 min walk

Getting around

  • Dubrovnik Airport (DBV) - 39 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

  • Ferry terminal shuttle*

Parking

  • Secured covered onsite self parking (EUR 10 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Personal motorized watercraft on site
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Croatian
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Ariston Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Mediterraneo - This beachfront buffet restaurant serves breakfast, lunch, and dinner.

Zoe - This beachfront restaurant serves brunch, lunch, and dinner.

La Castile - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner.

On the Rocks - This cocktail bar is located by the pool.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Personal motorized watercraft on site

Nearby

  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Royal Neptun’s small print

Also known as

  • Neptun Dubrovnik
  • Hotel Neptun
  • Hotel Royal Neptun Hotel
  • Hotel Royal Neptun Dubrovnik
  • Hotel Royal Neptun Hotel Dubrovnik
  • Hotel Neptun Dubrovnik
  • Neptun Hotel

Policies

This property's swimming pools are subject to closure periodically due to weather conditions.

The seasonal pool is open from April to October.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.92 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.64 per person, per night for adults; EUR 1.32 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

Covered self parking costs EUR 10 per day with in/out privileges

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 39 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Royal Neptun

  • Does Hotel Royal Neptun offer free cancellation for a full refund?
    Yes, Hotel Royal Neptun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Royal Neptun?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Royal Neptun?
    Yes. Self parking costs EUR 10 per day. Parking spots may be limited.
  • Is there a pool at Hotel Royal Neptun?
    Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
  • Are pets allowed at Hotel Royal Neptun?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Royal Neptun?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Royal Neptun?
    Yes, there are 3 onsite restaurants, featuring beachfront dining and ocean views. Nearby restaurants include La Castile Restaurant (3-min walk), Komin (6-min walk), and Coral Beach Club (8-min walk).
  • Is airport shuttle service offered by Hotel Royal Neptun?
    Yes, an airport shuttle is available. The charge is EUR 39 per vehicle one way.
  • What is there to do at Hotel Royal Neptun and nearby?
    Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Royal Neptun also has 2 bars, an indoor pool, and a sauna, as well as a fitness center and a garden.

Recent reviews

Exceptional 9.4 From 199 reviews

Exceptional 10.0
This hotel was on a property with a few other sister properties, so there were shared facilities, which you had access to, so this was an advantage. The hotel and rooms were clean. The food options at the various restaurants seemed a tad limited and similar. Also the breakfast buffet seemed a bit limited. The hotel is also close to a bus stop, which made it easy to get into the city center.
SMS, us4 night trip with friends
Exceptional 10.0
Hotel was very nice room junior suite ocean side was exceptional. loved the view and out door sun and pool area. Hotel staff were very courteous and helpful.. free room upgrade.
Sned, us2 night romance trip
Exceptional 10.0
Fabulous property and wonderful service!
ruth, us2 night trip
Exceptional 10.0
Great Hotel in Dubrovnik
Great Hotel, I will be back
Martin, us3 night trip with friends
Very Good 8.0
I paid extra for a seaside view with a balcony and was given a view of a bunch of trees with a sliver of sea...I went to the front desk and complained and was told there were no other rooms with a seaside view available. I found this very hard to believe, because this hotel is part of a VERY large property group...in addition to not being given the room I paid for, the pillowcase on my bed was stained with mascara and the room smelled kinda funky.... the one saving grace was the breakfast and pools with access to the sea.
us3 night romance trip
Very Good 8.0
Outstanding Sea view . breakfast is nice. gym needs renovation , hotel is 5 min walking from bus station to visit Dubrovnik . reception staff very helpful .
us5 night family trip
Fair 4.0
we made a reservation through expedía and paid around 400 dlls a night at the neptune hotel and the room we were assigned was a not good for that price, very small, very basic, not luxury or high end kind of room. My cousin made the reservation in the same hotel through Booking,com and got a bigger, better room in the luxury tower for around 300 dlls. Never booking hotels again through expedía after this experience
us2 night family trip
Poor 2.0
My standard room faced a wall... Ask to be move, then faced the roof. Manager at the front desk does not know how to work with customers! Would never recommend this hotel!!
us2 night romance trip
Exceptional 10.0
Comfortable, spacious rooms in a beautiful setting
Comfortable, spacious rooms in a beautiful setting. A great place to recover from jet lag and enjoy the surrounding area. Breakfast was particularly good and the staff were professional and attentive.
us2 night family trip
Exceptional 10.0
The property was beautiful, staff friendly as can be and very accommodating with any need.
us3 night romance trip

Hotel Royal Neptun