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Hotel Neptun, Dubrovnik - Southern Dalmatia

4 stars
Kardinala Stepinca 31Dubrovnik20000Croatia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Bar and Beverages
Standard bar
182See all 182 Hotels.com reviews
From 697 reviewsTripAdvisor Traveller Rating

Hotel Neptun, Dubrovnik - Southern Dalmatia

Hotel Info: 866-539-8117

from $221
  • Standard Single Room
  • Premium Room, Balcony, Sea View
  • Standard Double or Twin Room
  • Family Suite
  • Panoramic Double or Twin Room, Balcony, Sea View
  • Luxury Suite, Balcony, Garden View
  • Junior Suite, Balcony, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Ferry terminal shuttle *

Parking

  • Free self parking (limited)

Also known as

  • Hotel Neptun Dubrovnik
  • Neptun Dubrovnik
  • Neptun Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 12-18 years old. This tax does not apply to children under 12 years of age.

Optional extras

Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Television in common areas

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mediterraneo - This beachfront buffet restaurant serves breakfast, lunch, and dinner.

Zoe - This beachfront restaurant serves brunch, lunch, and dinner.

La Castile - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner.

On the Rocks - This cocktail bar is located by the pool. Happy hour is offered.

Aperitiv - Onsite lobby lounge.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Personal motorized watercraft on site
  • Playground on site

Nearby

  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Neptun, Dubrovnik - Southern Dalmatia’s small print

Also known as

  • Hotel Neptun Dubrovnik
  • Neptun Dubrovnik
  • Neptun Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 12-18 years old. This tax does not apply to children under 12 years of age.

Optional extras

Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one way)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 182 reviews

Hotel Neptun, Dubrovnik - Southern Dalmatia
Poor1.0 / 5
Terrible
Everything wrong - sea view not provided as reserved and paid for. Hotel staff shoved us in a room with construction going on right outside the balcony/window so we kept inside and kept it closed to preserve our privacy. Hotel management attempted to sweeten us with a free dinner, which was awful along with service in the restaurant, and then we were billed for our soft drinks anyway. Had a four night reservation but checked out after one night and went to a legitimate hotel.
4 night romance trip
Hotel Neptun, Dubrovnik - Southern Dalmatia
Outstanding5.0 / 5
Royal Princess just ajacent Neptun
We were booked at the Neptun but they put us in an ocean view room at the Proncess instead. No complaints here! Great location about 10 min cab ride or 20 min bus ride from town. Gorgeous pools and ocean side loungers. Breakfast was really good with lots of variety. Service was superb. All of the Importanne Hotels are just next to each other and share all amenities. They all looked very nice.
3 night romance trip
Hotel Neptun, Dubrovnik - Southern Dalmatia
Outstanding5.0 / 5
Croatian Getaway
The staff and amenities were delightful. We throughly enjoyed swimming in the Adriatic Sea or the many pools they have on the property. They have everything you need to have a relaxing time.
3 night family trip
Hotel Neptun, Dubrovnik - Southern Dalmatia
Good3.0 / 5
Ok resort
Nice resort with pools on the rocks and a short walk to the beach or a few small stores and restaurants. The room.was comfortable but we had noise from neighbors every night. Walks were a little thin. Convenient to the bus into Town but you are at the further stop away on the peninsula so figure 15-20 min. Hotel restaurants are mediocre at best.
3 night romance trip
Hotel Neptun, Dubrovnik - Southern Dalmatia
Outstanding5.0 / 5
Good service!!!!
Super service - taxi's to the hospital for free and personel very helpfull en friendly.
1 night family trip

See all reviews

Hotel Neptun, Dubrovnik - Southern Dalmatia

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