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Quality Inn & Suites Hershey, Hershey

2.5 stars
181 Hershey Road, Route 39HersheyPA17033United States of America, 855-239-9223
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2.8 / 5
Cleanliness
Could use a good cleaning
Comfort
More comfort would be nice
Room
Room needs to be redecorated
WiFi
WiFi system needs upgrading
289See all 289 Hotels.com reviews
From 336 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites Hershey, Hershey

Hotel Info: 855-239-9223

from $80
  • Suite King No Smoking
  • Suite
  • Suite, 1 King Bed
  • Double Room, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Double Queen Smoking

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free buffet breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Arcade/game room
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Elevator/lift
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave

Recent reviews

2.8 /5 from 289 reviews

Quality Inn & Suites Hershey, Hershey
Good3.0 / 5
The room was great
The room was nice, beds very comfortable. Customer service was kind of strange. We left early in the morning the first day. When we came back the beds hadn't been made, dirty towels were still in the bathroom and there were no new towels. We were told it was because when they came around they knocked and no one answered. The desk staff also did not know the business center was gone and never informed us of the WiFi password. Everyone was pretty nice though.
2 night family trip
Quality Inn & Suites Hershey, Hershey
Outstanding5.0 / 5
comfortable and convenient hotel
I had a problem when I first checked in. The staff at the front desk helped me and got me the perfect room! Everyone I spoke to was helpful. The breakfast was very good. We loved the waffles!
2 night family trip
Quality Inn & Suites Hershey, Hershey
Fair2.0 / 5
Close to Hershey, but no other reason to stay
There is not much good to say about this hotel, except the proximity to Hershey. We stayed for 3 nights during the Thanksgiving holidays and were thankful we were so busy that we didn't spend much time at the hotel. The staff was less than friendly and the pool was being worked on. Each morning the breakfast included the same stale, moldy baked goods which we had to point out and suggest they be removed. Managers seemed to be rationing the food and beverage items because we had to ask for milk, waffle mix, juice, coffee, and hot water. Managers were unpleasant with the front desk staff which made for an uncomfortable atmosphere.
3 night family trip
Quality Inn & Suites Hershey, Hershey
Poor1.0 / 5
Disappointing
Smelled bad, mold on walls in bathroom, shower head broken, breakfast looked like left over food from all week. Bread and danishes were stale....... Will not go there again.
1 night romance trip
Quality Inn & Suites Hershey, Hershey
Poor1.0 / 5
Bad Stay
It was bad...dirty linens on the bed. Mildew in the shower. Walls were dirty, damaged, stained, and had mismatch paint. Huge stink bug on the ceiling.
1 night family trip

See all reviews

Quality Inn & Suites Hershey, Hershey

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