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Hope Hotel

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Exterior
Standard Twin Room | Bed sheets
Bed sheets
Bed sheets
Bed sheets

Overview of Hope Hotel

Hope Hotel

2.5 star property
No-frills hotel in Masai

0 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
The price is €20
Price available on 11/02/2023
Map
17, Jl. Cenderai 1/1, Taman Kota Puteri, Masai, Masai, Malaysia, 81750

Room options

About this area

What's nearby

  • AEON Tebrau City - 13 min drive
  • KSL City Mall - 17 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 20 min drive
  • Komtar JBCC - 20 min drive
  • Johor Bahru City Square - 21 min drive
  • Woodlands Checkpoint - 31 min drive
  • Singapore Zoo - 38 min drive
  • Paradigm Mall Johor Bahru - 28 min drive
  • Sutera Mall - 28 min drive
  • Singapore Botanic Gardens - 47 min drive
  • Pasir Ris Park - 52 min drive

Getting around

  • Senai International Airport (JHB) - 40 min drive
  • Singapore (XSP-Seletar) - 46 min drive
  • Changi Airport (SIN) - 60 min drive
  • JB Sentral - 20 min drive

Restaurants

  • Rowan & Parsley - 10 min walk
  • Restoran Sarawak Kolomee - 10 min walk
  • Jitterbug - 5 min drive
  • Restoran Nijyumaru - 5 min drive
  • Sodam Korean - 5 min drive

About this property

Hope Hotel

When visiting Masai, Hope Hotel is a great choice to consider.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Languages

  • English
  • Malay

Room amenities

Be entertained

  • 24-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a first aid kit on site.</p> <p>This property accepts credit cards, mobile payments and cash.</p>

Also known as

Hope Hotel Hotel
Hope Hotel Masai
Hope Hotel Hotel Masai

Frequently asked questions

Does Hope Hotel offer free cancellation for a full refund?
Yes, Hope Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hope Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hope Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hope Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Hope Hotel?
You can check in from 2:00 PM - 9:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Hope Hotel?
Yes. Nearby restaurants include Rowan & Parsley (10-min walk), Restoran Sarawak Kolomee (10-min walk) and Restoran Tepi Pantai (2.5 mi).

Reviews

Reviews

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