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Hotel JAL City Kannai Yokohama, Yokohama

3 stars
72 Yamashita-cho Naka-kuYokohamaKanagawa-ken231-0023Japan, ‏‎800-491-6126
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Clean
Food
Delicious food
192See all 192 Hotels.com reviews
From 756 reviewsTripAdvisor Traveller Rating

Hotel JAL City Kannai Yokohama, Yokohama

Hotel Info: 866-539-8117

from $40
  • Deluxe Double Room, 1 Queen Bed, Smoking
  • Deluxe Single Room, 1 Queen Bed, Smoking
  • Deluxe Twin Room, Smoking
  • Moderate Double-smoking
  • Moderate Single-smoking
  • Deluxe Double Room, 1 Queen Bed, Non Smoking
  • Moderate Twin-smoking
  • Deluxe Single Room, 1 Queen Bed, Non Smoking
  • Deluxe Twin Room, Non Smoking
  • Moderate Double- non smoking
  • Moderate twin
  • Moderate Single- non smoking
  • Deluxe Double Room, 1 Queen Bed
  • Moderate Twin- non smoking
  • Moderate double
  • Moderate single
  • Deluxe Twin Room, 2 Single Beds
  • Deluxe Single Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Also known as

  • Hotel JAL
  • Hotel JAL City Kannai Yokohama
  • JAL City
  • JAL City Kannai Yokohama
  • Jal City Kannai Hotel Yokohama
  • Hotel JAL City Kannai
  • JAL City Kannai

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1600 for adults and JPY 800 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
Working away
  • Business center
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Silk - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.

Hotel JAL City Kannai Yokohama, Yokohama’s small print

Also known as

  • Hotel JAL
  • Hotel JAL City Kannai Yokohama
  • JAL City
  • JAL City Kannai Yokohama
  • Jal City Kannai Hotel Yokohama
  • Hotel JAL City Kannai
  • JAL City Kannai

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1600 for adults and JPY 800 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 192 reviews

Hotel JAL City Kannai Yokohama, Yokohama
Poor1.0 / 5
Bitter at the end
Unfortunately, they behaved unprofessionally in various occasions, but the epitome was the absolute disrespectful treatment I received the last day of my stay. As others have mentioned in their comments, the staff have a weird perception of how to do business with their costumers, they try to impose outrageous rates, and take advantage of you. Due to unexpected additional work I had to do for my trip, I ended up trying to extend my stay for one night. For brevity, I will skip the details here, and just say that my negotiations with the hotel personnel started at 4PM (while my baggage were locked in my room and had no access to them) and ended after midnight, with me deciding to leave. The point of argument was that they would not honor the online rate, deceivingly did not allow me to re-book my room online, and were asking three times higher rate instead (leaving me with very few options in the middle of the night). Feeling annoyed by their manipulative "games" and seeing no signs of conformity on their end, I decided to leave. The staff who escorted me to my room to get my baggage, was breathing literally on my neck trying to make sure I leave. I felt that if he could throw my baggage out of the window and kick me out, he would have done it. I have never been a guest to a hotel and being treated so disrespectfully. An easy fix for them, turned out a bitter adventure for me. Unless they adopt more modern practices for their clients, their attitude will not take them far.
3 night business trip
Hotel JAL City Kannai Yokohama, Yokohama
Outstanding5.0 / 5
Nice clean compact hotel
Great Breakfast. I had to keep taking picutures for future reference. Very clean and compact. Easy to move around. All things accessible. Friendly and courteous staff, which you expect in Japan anyway. Too bad other JAL hotels in other locatoins were booked solid. I would have stayed more JAL hotels but I can undersand the popularity. Highly recommended.
1 night business trip
Hotel JAL City Kannai Yokohama, Yokohama
Outstanding5.0 / 5
You'll squeal
Next to Yokohama busy seaside area. Nice spot.
1 night romance trip
Hotel JAL City Kannai Yokohama, Yokohama
Excellent4.0 / 5
Mr. Collins
Small room but no complaint.
3 night romance trip
Hotel JAL City Kannai Yokohama, Yokohama
Excellent4.0 / 5
GOOD FOR THE COST
NICE STAY
1 night family trip

See all reviews

Hotel JAL City Kannai Yokohama, Yokohama

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