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Eurostars Madrid Congress

Photo gallery for Eurostars Madrid Congress

Front of property
Exterior
Premium bedding, memory-foam beds, minibar, in-room safe
Lobby sitting area
Lobby

Overview of Eurostars Madrid Congress

Eurostars Madrid Congress

4.0 star property
4-star hotel in Arroyo de la Vega with restaurant and bar/lounge
8.6 out of 10 Fabulous
8.6/10 Fabulous

275 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
Avenida de Barajas, 22, Alcobendas, Madrid, 28108
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Terrace

Room options

About this area

What's nearby

  • In Arroyo de la Vega
  • IFEMA - 9 min drive
  • Cívitas Metropolitan Stadium - 10 min drive
  • Santiago Bernabéu Stadium - 12 min drive
  • Plaza de Castilla - 12 min drive
  • Jarama Circuit - 11 min drive
  • Las Ventas - 11 min drive
  • Plenilunio Shopping Mall - 14 min drive
  • WiZink Center - 12 min drive
  • Puerta de Alcalá - 14 min drive
  • Royal Palace of Madrid - 18 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 9 min drive
  • Alcobendas Valdelasfuentes Station - 5 min drive
  • Madrid University P. Comillas Station - 8 min drive
  • Alcobendas-S.S. de los Reyes Station - 25 min walk
  • La Moraleja Station - 19 min walk
  • Marques de la Valdavia Station - 23 min walk
  • Reyes Catolicos Station - 27 min walk

Restaurants

  • McDonald's - 6 min walk
  • Tejas Verdes - 13 min walk
  • Udon - 5 min drive
  • Brasayleña - Plaza Norte 2 - 5 min drive
  • La Tagliatella - 5 min drive
Map

About this property

Eurostars Madrid Congress

Featuring a rooftop terrace, Eurostars Madrid Congress puts you within a 10-minute drive of IFEMA. Guests can visit the fitness centre for a workout or grab a bite to eat at Rest and Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers love the helpful staff and airport proximity.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 17.60 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (13988 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Rest and Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 per person

Children & extra beds

  • Rollaway beds are available for EUR 33.0 per night

Parking

  • Self-parking costs EUR 17.60 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Rafaelhoteles Madrid Norte Hotel Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas

Frequently asked questions

Does Eurostars Madrid Congress offer free cancellation for a full refund?
Yes, Eurostars Madrid Congress does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eurostars Madrid Congress?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eurostars Madrid Congress?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Madrid Congress?
Yes. Self-parking costs EUR 17.60 per night.
What are the check-in and check-out times at Eurostars Madrid Congress?
You can check in from 2:00 PM - noon. Check-out time is noon.
Is there an on-site casino at Eurostars Madrid Congress?
No, this hotel doesn't have a casino, but Casino de Madrid (16-min drive) and Casino Gran Via (16-min drive) are both nearby.
What is there to do at Eurostars Madrid Congress and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Eurostars Madrid Congress?
Yes, Rest and Restaurant offers international cuisine.
What's the area around Eurostars Madrid Congress like?
Eurostars Madrid Congress is in Arroyo de la Vega, a short 9-minute drive from Madrid (MAD-Adolfo Suárez Madrid-Barajas) and 15 minutes' walk from Plaza Norte 2 Commercial Centre.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

4/10 Fair

Fernando, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Luca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meir, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

8/10 Very good

Kira, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We chose this hotel because it's close to family. The rooms are spacious and very comfortable. The breakfast buffet was good. The staff was very helpful with accommodating our needs and expectations.
Janice, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel!
Very nice hotel great amenities the only complaint is the shower water temperature kind of fluctuated from cool to hot even when you didn’t move the handle or adjust it
Svetlana, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

the Hotel was pretty empty on the day I stayed there. however there was a young soccer team with 12-14 year old boys that slammed doors all night. my room was right in the middle of them even tho there were plenty of rooms in other floors available. the restaurant was closed and nearby dinning was poor. I would not stay there again.
1-night romance trip
Verified Expedia guest review

4/10 Fair

Woke up sweaty bc AC turned off & thermostat didn’t control it. I had to figure out how to dial the reception’s number: 7500 at 4am where they turned it in remotely.
Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pretty good hotel
Victor, 1-night family trip
Verified Expedia guest review