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1 room, 2 adults
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Citadines St Mark’s London, London

4 stars
300 City RoadLondonEnglandEC1V 2PWUnited Kingdom, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
WiFi
WiFi system needs upgrading
262See all 262 Hotels.com reviews
From 259 reviewsTripAdvisor Traveller Rating

Citadines St Mark’s London, London

Hotel Info: 866-539-8117

from $228
  • Family Room
  • 1 Bedroom Apartment
  • 2 Bedroom Apartment
  • Standard Apartment, 2 Bedrooms
  • Standard Apartment, 1 Bedroom
  • 1 Bedroom Apartment Executive
  • Studio Apartment

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Self parking *

  • RV/bus/truck parking *

Other information

  • Smoke-free property

Also known as

  • Citadines Mark s
  • Citadines Mark s Apartment
  • Citadines Mark s Apartment London St
  • Citadines St Mark s London

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Cleaning fee: GBP 20-35 per accommodation, per night (varies based on length of stay and unit size)

Optional extras

Self parking costs GBP 15 per night

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for GBP 30 per day

Pets are allowed for an extra charge of GBP 10 per pet

In the hotel

Things to do
  • Fitness facilities
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1853
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Separate dining area
  • Separate living room
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Citadines St Mark’s London, London’s small print

Also known as

  • Citadines Mark s
  • Citadines Mark s Apartment
  • Citadines Mark s Apartment London St
  • Citadines St Mark s London

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Cleaning fee: GBP 20-35 per accommodation, per night (varies based on length of stay and unit size)

Optional extras

Self parking costs GBP 15 per night

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for GBP 30 per day

Pets are allowed for an extra charge of GBP 10 per pet

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 262 reviews

Citadines St Mark’s London, London
Excellent4.0 / 5
Mixed experience
We were 6 adults (one 18-year old); 3 occupied each of 2 2-bedroom apartments. We appreciated the 2 bathrooms and the freezer in the refrigerator (no ice tray). Accommodations were clean and comfortable. Sufficient shelf space for clothes. TV with many channels.Reception desk was staffed 24 hours. Convenient to tube station (about 8-10 minute walk) and restaurants and grocery stores. No air conditioner and had to open screen-less windows at times when rooms were hot. WiFi availability was inconsistent. Sharp corners on some furniture and beds were hard on shins and knees. Building has 3 lifts but usually only one was functional. Occasionally, outside noise from a nearby playground was bothersome. Biggest frustration was the washer-dryer. The written instructions and receptionist were of no help; we finally figured out how to use the washer but neither dryer ever worked, and we had to hang wet clothes around the apartments. We've stayed in several apartments in Europe and these were about average. Satisfactory for the price.
4 night family trip
Citadines St Mark’s London, London
Outstanding5.0 / 5
Loved the place, the only thing was the wifi was glitchy.
4 night family trip
Citadines St Mark’s London, London
Outstanding5.0 / 5
Great place!
I'll be back.
2 night trip
Citadines St Mark’s London, London
Poor1.0 / 5
WARNING!! DO NOT STAY HERE!! Horrible conditions
This is without a doubt, the WORST apt/hotel experience we have ever had. It looks nice from the outside, but that's it! It looks NOTHING like the Internet pictures. Inside it looks like a sanitarium,& is completely run down! The rooms SMELL horrible (unclean, stale smoke), the furniture & bedding are worn, floors &drapes tattered. The staff, were completely untrained / unhelpful. Absolutely NOTHING worked - the wifi, the stove/oven, AND the washer dryer did not work. The staff was unable to help. We insisted on switching rooms, but faired NO better. They told us no other rooms were available. The smoke alarm went off twice in 2 hours (very late) for no reason. This was a special trip for my daughter's high school graduation & was SO HORRIFIC we had to flee, & find another hotel. We repeatedly asked for a manager & we're finally able to speak to her. She was apologetic, admitted the hotel was run down & in trouble. Yet, she would not give us our pre-paid money back. We are currently working with hotels.com to return our $$. This is the single worst experience in all my years at staying in hotels. DO NOT stay here, DO NOT pay in advance if you decide to take a chance. I have stayed all around Europe using hotels.com with pleasant experiences other than this hotel. I hope, for your sake, you read this review & change your mind about staying here. Hotels.com should NOT carry this hotel in their inventory. This is absolutely TERRIBLE.
3 night family trip
Citadines St Mark’s London, London
Excellent4.0 / 5
Family trip
Great customer service. Washer and dryer small and took over 5 hours to dry one pair jeans. Good central location with plenty of space
5 night family trip

See all reviews

Citadines St Mark’s London, London

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