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Hotel Novotel Mexico City Santa Fe, Mexico City

3 stars
Antonio Dovali Jaime 75Col. Centro De Cuidad, Mexico CityDF01210Mexico, ‏800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Value for money
Poor value for money
167See all 167 Hotels.com reviews
From 183 reviewsTripAdvisor Traveller Rating

Hotel Novotel Mexico City Santa Fe, Mexico City

Hotel Info: 866-539-8117

from $58
  • Superior Room, 2 Double Beds
  • Superior Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

Pets

  • Pets allowed (dogs and cats only)

  • Specific rooms only *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Novotel Hotel Mexico Santa Fe
  • Novotel Mexico Santa Fe
  • Mexico City Novotel
  • Novotel Mexico City
  • Novotel Mexico Santa Fe Hotel Mexico City
  • Novotel Mexico Santa Fe Mexico City
  • Hotel Novotel Mexico City Santa Fe
  • Novotel Mexico City Santa Fe

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking is available for an extra charge

Breakfast is offered for an extra charge of MXN 200 per person (approximately)

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space size (meters) - 150
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

4 Saisons - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hotel Novotel Mexico City Santa Fe, Mexico City’s small print

Also known as

  • Novotel Hotel Mexico Santa Fe
  • Novotel Mexico Santa Fe
  • Mexico City Novotel
  • Novotel Mexico City
  • Novotel Mexico Santa Fe Hotel Mexico City
  • Novotel Mexico Santa Fe Mexico City
  • Hotel Novotel Mexico City Santa Fe
  • Novotel Mexico City Santa Fe

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Valet parking is available for an extra charge

Breakfast is offered for an extra charge of MXN 200 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 167 reviews

Hotel Novotel Mexico City Santa Fe, Mexico City
Good3.0 / 5
Novotel Santa Fe. could be better.
They need to have more variety of pillows. High and low profiles. I had a hard tie getting a different pillow. When I left I asked at the lobby for them to call taxi for me and they told me only hotel taxis were provided. As if I was forced to use them. They refused to call it for me and I had to use my personal phone on roaming to call a local taxi. Lastly, the breakfast is priced higher that similar hotels in the areas but the options are limited compared to others.
6 night business trip
Hotel Novotel Mexico City Santa Fe, Mexico City
Excellent4.0 / 5
Place to stay in the Santa Fe area.
Great place to stay. Room was very clean and service was excellent. Restaurant was a bit overpriced, but food was good. Quiet neighborhood and it's location was perfect for my need. I'll keep on using it, no doubt about that.
4 night business trip
Hotel Novotel Mexico City Santa Fe, Mexico City
Outstanding5.0 / 5
Good value close to all major Santa Fe sights
Excellent customer service, the staff was very attentive and fullfilled all requests. The hotel is within walking distance of nearby sights and meeting points in Santa Fe if your visit is due to business.
4 night trip
Hotel Novotel Mexico City Santa Fe, Mexico City
Excellent4.0 / 5
Biz in Mexico City
In general good hotel, location and service. Breakfast just delicious. It only needs a little bit of maintenance in the rooms ( at least in mine)
2 night business trip
Hotel Novotel Mexico City Santa Fe, Mexico City
Fair2.0 / 5
Disappointing
The hotel is beautiful from the outside and in an excellent location. Inside the rooms were disappointing, cheap and austere. Staff not friendly nor helpful at all. Will not go back, there are lots of better options in the neighborhood for a better bang for your buck!
3 night trip

See all reviews

Hotel Novotel Mexico City Santa Fe, Mexico City

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