Impiana KLCC Hotel

Photo gallery for Impiana KLCC Hotel

Primary image
Outdoor pool
Outdoor pool
Minibar, in-room safe, blackout drapes, iron/ironing board
Minibar, in-room safe, blackout drapes, iron/ironing board

Overview of Impiana KLCC Hotel

Impiana KLCC Hotel

4.5 star property
4.5-star hotel with 1 outdoor pools, connected to the convention center, near Suria KLCC Shopping Centre

8.4/10 Very Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $74
Price available on 8/18/2022
Map
13 Jalan Pinang, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • 2 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • 5 meeting rooms
  • Airport shuttle
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Suria KLCC Shopping Centre - 2 min walk
  • KLCC Park - 3 min walk
  • Petronas Twin Towers - 5 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Berjaya Times Square - 22 min walk
  • Kuala Lumpur Tower - 7 min drive
  • Cheras Leisure Mall - 20 min drive
  • Mid Valley Megamall - 19 min drive
  • University of Malaya - 21 min drive
  • Bukit Jalil National Stadium - 26 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 53 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • KLCC Station - 8 min walk
  • Bukit Nanas Station - 11 min walk
  • Raja Chulan Station - 12 min walk
  • Airport shuttle (surcharge)

About this property

Impiana KLCC Hotel

Putting you in a great location within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur, Impiana KLCC Hotel offers an airport shuttle (available 24 hours) for MYR 220 per vehicle one-way. You can indulge in deep-tissue massages, body wraps, or aromatherapy, and Cedar on 15, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include an outdoor pool, a poolside bar, and a fitness center. The overall value and nearby shopping get great marks from fellow travelers. The property is just a short walk to public transportation: KLCC Station is 8 minutes and Bukit Nanas Station is 11 minutes.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 519 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Golfing nearby

Working away

  • Business center
  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • 50-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Cedar on 15 - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Tonka Bean - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MYR 50 for adults and MYR 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 220 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.1/10

Eco-friendliness

6/10 Good

Not good for work trip, budget option
Terrific staff that checked us in early without issue, but the rooms are dated and beat up. There is no desk for working, lights are frustrating to use, and stuff was falling apart. Breakfast buffet was average. It’s a reasonable price for KLCC but I will likely stay elsewhere.
Murray, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My stay
From the moment I arrived till I left I was well looked after the staff were lovely and very helpful. Breakfast buffet was good with a great selection. Location was really good with the walking bridge to the pavilion mall.
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb and Comfortable
The service and staff was excellent. Superb location very close to the mall and Petronas towers. Very comfortable bed and shower had great water pressure.
Oscar, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Very Disappointed
This hotel is like a supermodel with cancer, beautiful on the outside but dying on the inside. The A/C in my room didn’t work well, kept room somewhat comfortable but not what you’d expect. Safe in room didn’t work, two minutes in a moldy shower and I was in a puddle of water as the shower did not drain. Breakfast & room service where adequate but I despise false advertisement. Compare my infinity pool picture of the Petronas Towers view to theirs, covered by a building that’s been there for years. The surrounding area was pleasant and felt safe walking at night but overall, I would not stay nor recommend this hotel under current conditions.
John, 3-night trip
Verified Hotels.com guest review

4/10 Fair

sangin, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall stay was good. Unfortunately there was no hair dryer. Requested but no sign of it.
Lilian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Satisfaction
The hotel staffs were very friendly especially the bell boy who was extremely helpful and housekeeping did a good job. Highly recommended this hotel.
5-night trip
Verified Hotels.com guest review

8/10 Very Good

Shocking start to stay but ok thereafter
Very crowded due to functions leading to a serious mistake by reception - giving a room key to an occupied room, much to my shock and also the room occupant. Quite an unforgiveable mistake but fortunately, this mistake led to a room upgrade for us to Club level. Breakfast buffet was average only and overall, hotel should be rated 3.5 star instead of the 4.5 star on hotels.com site. Old hotel but conveniently located next to KLCC is its saving grace.
Indran, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Furqahn, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Quek, 3-night trip
Verified Hotels.com guest review