Camino Real Manzanillo, Manzanillo

Booked for two nights when checking in Was charged $150 American dollars for our extra guest for the two nights I paid that was fine. The next day when going back to my room the same guy that charged me the night before stopped me and demanded another $50 American dollars for my guest I refused and told him 3x that I wanted to speak to a manager because at the point I was very upset the man refused to get a manager for me to speak to so I went back to my room very upset to only find that the maids had taken all the pillows off the bed except for 3 small pillows and left no blanket! The next morning I just wanted to leave checked out and asked for a manager the womb I spoke to had nothing to say but that she would speak to him had no comment about how the maids left the bed and was only worried about what the guy had done with the $150 she seriously stopped me from talking to make a call to someone to see if he had turned in that money. Worst customer service I have ever received a $85 a night hotel has better service then this place and is far from a 4 star hotel. The only thing this hotel has going in its favor is the location and ease of access to the beach other then that rooms were ok and only got warm water from the shower. Photos are of how nice the bed was the fist night well put together next photo is how they made the bed for the next night and did not even receive an apology from the manager even after showing her the photos

February great weather, even a bit cool...could provide a blanket in the huge closet. Appreciated the safe, the fridge, the hair dryer, and the polite service staff. Will definitely stay here again

Enjoyed everything about our stay! Service was Excellent!!!! Would definitely recommend to everyone

The hotel room was clean and spacious, and it was nice having a room so close to the beach. However, the service at the hotel restaurant was slow, even when only a few customers were present. Nevertheless, I would absolutely return to this hotel in the future.

I suppose to have a two bedroom suite but they upgraded to a 3-room suite for free. nice place, clean and beautiful installations. Personnel was polite and attentive. Getting ready to book again.