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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, sun loungers
Classic Room | Balcony view
3 bars/lounges, rooftop bar, lobby lounge
Aerial view
Reception
VIP Access

Hard Rock Hotel Marbella – Puerto Banús

4.0 star property

Reviews

8.8 out of 10
Excellent

About this property

Art Deco hotel with 3 restaurants, near Puerto Banús Marina
  • Bar
  • Parking available
  • Spa
  • Pet friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • El Corte Ingles Shopping Center
    ‪13 min walk‬
  • Puerto Banús Marina
    ‪13 min walk‬
  • Puerto Banús Beach
    ‪19 min walk‬
  • Málaga (AGP)
    ‪50 min drive‬

At a glance

DONE

Hotel size

    • 383 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 20 per night)
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Rooms

  • Hardwood flooring in room

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 125 per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from March 9 2025 to March 20 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from February 21 to April 9:
  • One of the dining venues

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75

Parking

  • Self parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Frequently asked questions

Does Hard Rock Hotel Marbella – Puerto Banús offer free cancellation for a full refund?

Yes, Hard Rock Hotel Marbella – Puerto Banús does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Marbella – Puerto Banús?

Yes, there are 2 outdoor pools. One of the pools will be unavailable from March 9 2025 to March 20 2025 (dates subject to change).

Are pets allowed at Hard Rock Hotel Marbella – Puerto Banús?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hard Rock Hotel Marbella – Puerto Banús?

Yes. Self parking costs EUR 20 per night. Parking spots may be limited.

What are the check-in and check-out times at Hard Rock Hotel Marbella – Puerto Banús?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hard Rock Hotel Marbella – Puerto Banús and nearby?

Onsite recreation at Hard Rock Hotel Marbella – Puerto Banús includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hard Rock Hotel Marbella – Puerto Banús also has 2 poolside bars and 3 bars, as well as a fitness center.

Are there restaurants at or near Hard Rock Hotel Marbella – Puerto Banús?

Yes, there are 3 onsite restaurants.

What's the area around Hard Rock Hotel Marbella – Puerto Banús like?

Hard Rock Hotel Marbella – Puerto Banús is a short 13-minute walk from El Corte Ingles Shopping Center and 13 minutes' walk from Puerto Banús Marina.

Reviews

8.8 out of 10
Excellent

Reviews

10 out of 10 Exceptional

Great location