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Surmeli Istanbul Hotel, Istanbul

5-star5 stars
Prof. Dr. Bulent Tarcan Sokak No:3Gayrettepe, IstanbulIstanbul34349Turkey

Luxury hotel with restaurant, near Istanbul Cevahir Shopping and Entertainment Centre
  • Free WiFi and free parking
Wellness Area
Great wellness & sports facilities
Great location
Vibe is not too good
Complaints about WiFi
82See all 82 reviews
From 233 reviewsTripAdvisor Traveller Rating

Surmeli Istanbul Hotel, Istanbul

from $63
  • XXX Disabled room
  • XXX Disabled room
  • Suite
  • XXX Disabled room
  • Superior Double or Twin Room
  • Business Single Room
  • Business Double Room
  • Deluxe Room, 1 Double or 2 Twin Beds
  • Standard Room, 1 Twin Bed
  • Standard Double Room
  • Superior Single Room
  • Deluxe Room
  • Deluxe Single Room
  • Superior Triple Room
  • Family Room
  • Business Triple Room
  • Deluxe Single Room
  • Deluxe Double or Twin Room
  • Deluxe Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 12 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Children's pool
Working away
  • Business center
  • Conference space
  • Meeting rooms 15
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Ruga Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Surmeli Istanbul Hotel, Istanbul’s small print

Also known as

  • Hotel Surmeli
  • Surmeli Istanbul Hotel
  • Surmeli Istanbul Hotel Istanbul
  • Hotel Surmeli Istanbul
  • Istanbul Hotel Surmeli
  • Istanbul Surmeli
  • Istanbul Surmeli Hotel
  • Surmeli
  • Surmeli Hotel
  • Surmeli Hotel Istanbul
  • Surmeli Istanbul

Optional extras

Rollaway beds are available for EUR 25.0 per day

Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Surmeli Istanbul Hotel, Istanbul


  • In Sisli
  • Istanbul Cevahir Shopping and Entertainment Centre - 17 min walk
  • Dolmabahce Palace - 44 min walk
  • Bosphorus Bridge - 45 min walk
  • Trump Towers Istanbul - 16 min walk
  • Yildiz Palace - 29 min walk
  • Kanyon Mall - 33 min walk
  • Maritime Museum - 36 min walk

Getting around

  • Istanbul (IST-Ataturk Intl.) - 23 min drive
  • Istanbul (SAW-Sabiha Gokcen Intl.) - 32 min drive
  • Istanbul Sogutlucesme Station - 13 min drive
  • Istanbul Haydarpasa Station - 17 min drive
  • Istanbul Yenikapi Station - 20 min drive
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.2 From 82 reviews

Surmeli Istanbul Hotel, Istanbul
staff could have been a bit more friendly and helpful
A Traveler, us1 night trip
Surmeli Istanbul Hotel, Istanbul
this hotel is not real 5 star hotel....1.small room 2.Breakfast of low quality and variety 3.The damaged elevator 4.Mini bar with tricks 5.Noisy Neighbors 6...7.......
mahmood, us3 night family trip
Surmeli Istanbul Hotel, Istanbul
Good stay and enjoyed.
Natarajan, us2 night romance trip
Surmeli Istanbul Hotel, Istanbul
Miss-leading details on websites &
This hotel should be a basic 3 star hotel. It does not look like a 5 star hotel at all as stated on its website and I have traveled all around the world but have not seem such a pathatic and dirty 5 star hotel. During 4 night stay with my family noticed that the room was very unclean, carpet in the room was full of stains, appliance (microwave, fridge etc) covered in dirt, door locks were very old so often jammed, noisy doors, wifi very slow, curtains smaller then window sizes, lobby & walkways carpet seems never been washed full of huge stains, poor room service, house-keeping very poor, saw hairs on toilet floor when when checked-in. 99% staff does not understand English therefore always unresponse when pointed out these problems, it is not a family hotel at all, only reception staff can moderately understand English, breakfast was no way near the standard of a 5 star hotel. As per my understanding this hotel should be delisted from until above hilighted issue are resolved. As this hotel not only cares to give appropriate service to its guest as mention while booking but also tarnishing the reputation of
Usman, as4 night family trip
Surmeli Istanbul Hotel, Istanbul
Very Good8.0
Good Value Hotel in Istanbul
Nice friendly hotel, it seems out of eth way but with a little walk you can find some lovely restaurants
Gary, gb2 night business trip

See all reviews

Surmeli Istanbul Hotel, Istanbul

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