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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Catalonia Privileged Maroma - All Inclusive, Playa del Carmen

4-star4 stars
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710, Mexico, 800-491-6126

All-inclusive beachfront property with spa, near Maroma Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Service
Fantastic service
Beach
Beautiful beach
WiFi
Good internet service
Food
Delicious food

Catalonia Privileged Maroma - All Inclusive, Playa del Carmen

More Info: 866-539-8117

  • Privileged Superior
  • Privileged Romance
  • Premium room, Privileged services not included
  • Superior Room, single use, Privileged services not included

What’s around Catalonia Privileged Maroma - All Inclusive, Playa del Carmen

Landmarks

  • On the beach
  • Maroma Beach - 12 min walk
  • Tres Rios Ecopark - 5.3 mi / 8.5 km
  • El Camaleon Mayakoba Golf Course - 6.5 mi / 10.5 km
  • Grand Coral Golf Riviera Maya - 8.2 mi / 13.3 km
  • El Manglar Golf Course - 3.5 mi / 5.6 km
  • Sanctuary of Hope and Time Capsule - 9.2 mi / 14.9 km
  • Quinta Avenida - 10.7 mi / 17.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive

At a glance

Key facts

Size

  • 404 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Nightclub
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 6
  • Year Built - 2000
  • Garden
  • Terrace
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony or patio
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Airport transfers

Spa

Alegría SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

El Pajarito - Overlooking the garden, this buffet restaurant serves lunch and dinner.

Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Adelita - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Grill - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Catalonia Privileged Maroma - All Inclusive, Playa del Carmen’s small print

Also known as

  • Catalonia Maroma
  • Catalonia Privileged Maroma All Inclusive Playa del Carmen
  • Catalonia Privileged oma Incl
  • Catalonia Privileged Maroma - All Inclusive Playa del Carmen
  • Catalonia Maroma Privileged
  • Catalonia Privileged
  • Catalonia Privileged All Inclusive
  • Catalonia Privileged Maroma
  • Catalonia Privileged Maroma All Inclusive All-inclusive property
  • Privileged Maroma
  • Catalonia Playa Maroma Del Carmen
  • Catalonia Playa Maroma Hotel Playa Del Carmen

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

  • Sanitation services: MXN 26 per night

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 835 reviews

Exceptional 10.0
Relaxing, great value for the price
Catalonia was a wonderful 5 days for my wife, 16 year old daughter, and I. If you prefer true high end luxury, there are better places on the Mayan Riviera. But Catalonia was a great stay for us, a great value at the price. We paid for "privileged" status, and our room was fine. Nothing fancy but neat, clean, and comfortable. No issues at all with the AC, as other commenters have complained. I especially liked the layout of the place. I have been at other all-inclusives in Cancún, and also the DR, that were higher-end but also so much larger that you really had to hike to get anywhere within the complex. Catalonia is a nice size, and there is so much arranged right around the pool area - a smoothie hut, an ice cream/crepe counter, swim-up bar, the beach, the a la carte restaurants, and a couple snack carts. We didn't leave the resort all week and felt very happy. The buffet is fine. Another positive for us: the vibe of the place was very laid back and relaxing, which some commenters have complained about but was very agreeable to us. People had their beers, their margaritas, whatever, but we didn't see anything out of control while we were there. That was nice. One word of advice - politely decline any and all attempts to get you to sit down for a sales pitch for membership. Waste of time. Overall I would say Catalonia is a good, solid option for your vacation and a great value for the price.
Kevin, us5 night family trip
Good 6.0
Good
Hotel is average
us3 night family trip
Exceptional 10.0
Family vacation
Very relaxing.
Keith, usFamily trip
Very Good 8.0
Good value for a family stay
This is a good hotel for the value. The check in staff was just ok. We were made to wait an additional 30 minutes in the lobby, which felt like much longer since it was boiling hot without adequate ventilation and we'd been traveling all day. However, the restaurant staff was on the whole, exceptional. They were so sweet and accommodating of our toddler daughter. I can't say enough good things about the staff at Beloved who got to know her during our stay. The food at the restaurants surpassed my expectations of an all-inclusive (we opted to do the privileged option, and found it to be worth it for the a la carte restaurant, Beloved, and the additional nights for a la carte dinners). We only ate at the buffet once as it was hot (no A.C.), and the food wasn't very good. The booze overall wasn't great. Several times I tried to order a cocktail that was literally posted on their wall, and they said they couldn't make it. I found that frustrating, since it was on the menu they provided. The other big drawback for us was noise. We were traveling with our toddler, and three out of our 8 nights the resort next door had an outdoor musical show so loud that I could interpret the lyrics in our room. It might not bother all travelers as it was done by 10 pm or so, but it was pretty uncomfortable for us. If we decided to return, I would only do so if we were staying in a room on the side opposite from the dining complex.
usFamily trip
Good 6.0
Three day runaway
Based on the pictures and the reviews, I thought I found a right hotel - on the beach, with the pool. The hotel was clean and on the beach. Unfortunately, the mother nature did not corporate. It was mid of May, and there was endless amount of sea weed in the ocean. Maybe the geographical location of the beach and the ocean bottom has to do something with it. The staff constantly cleaned the shore, but the ocean and the seaweed were stronger. The staff was punctual and working around the guests' clock. Organized and always there when needed. The walkway to/from lobby-room, under the trees, was very pleasant The food offer at the restaurants and buffet was ok. For the cost of $220/night could be much better. The pool area was clean and organized. For the amount of people in it - the Catalonia Resorts need another pool. I booked Chitchen Itza tour in the hotel lobby through the third party. The $80/ person was definitely NOT worth it. On scale 0-10, I grade them 2+. The Catalonia Hotel & Resorts - thank you on the stay.
usFamily trip

Catalonia Privileged Maroma - All Inclusive, Playa del Carmen

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