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Mercure Casa Veranda Guatemala Hotel, Guatemala City

3.5 stars
12 Calle1-24 Zona 10, Guatemala CityGuatemala01010Guatemala, 800-491-6126
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Excellent4.5 / 5
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food
Value for money
Fairly good value for money
183See all 183 Hotels.com reviews
From 213 reviewsTripAdvisor Traveller Rating

Mercure Casa Veranda Guatemala Hotel, Guatemala City

Hotel Info: 866-539-8117

from $73
  • Suite, 2 Queen Beds (Master)
  • Suite, 1 King Bed (Master)
  • Junior Suite, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 25 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Self parking *

Also known as

  • Casa Veranda
  • Mercure Hotel Guatemala
  • Mercure Casa Veranda Guatemala Guatemala City
  • Mercure Guatemala City
  • Casa Veranda Guatemala
  • Hotel Casa Veranda Guatemala
  • Hotel Mercure Casa Veranda
  • Mercure Casa Veranda
  • Mercure Casa Veranda Guatemala
  • Mercure Casa Veranda Guatemala Hotel
  • Mercure Casa Veranda Hotel
  • Mercure Guatemala Casa Veranda

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: GTQ 405.00 per week

Optional extras

Early check-in can be arranged for an extra charge of GTQ 243.00

Late check-out can be arranged for an extra charge of GTQ 243.00

Self parking costs GTQ 100 per day

Buffet breakfast is offered for an extra charge of GTQ 115 for adults and GTQ 60 for children (approximately)

Pets are allowed for an extra charge of GTQ 405.00 per pet, per week

Airport shuttle service is offered for an extra charge of GTQ 40.50 per person (one way)

WiFi is available in guestrooms for GTQ 39 per stay (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms
  • Conference space size (feet) - 3513
  • Conference space size (meters) - 326
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Bathtub only
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • In-room safe

Special features

Dining

Spicy - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Mercure Casa Veranda Guatemala Hotel, Guatemala City’s small print

Also known as

  • Casa Veranda
  • Mercure Hotel Guatemala
  • Mercure Casa Veranda Guatemala Guatemala City
  • Mercure Guatemala City
  • Casa Veranda Guatemala
  • Hotel Casa Veranda Guatemala
  • Hotel Mercure Casa Veranda
  • Mercure Casa Veranda
  • Mercure Casa Veranda Guatemala
  • Mercure Casa Veranda Guatemala Hotel
  • Mercure Casa Veranda Hotel
  • Mercure Guatemala Casa Veranda

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: GTQ 405.00 per week

Optional extras

Early check-in can be arranged for an extra charge of GTQ 243.00

Late check-out can be arranged for an extra charge of GTQ 243.00

Self parking costs GTQ 100 per day

Buffet breakfast is offered for an extra charge of GTQ 115 for adults and GTQ 60 for children (approximately)

Pets are allowed for an extra charge of GTQ 405.00 per pet, per week

Airport shuttle service is offered for an extra charge of GTQ 40.50 per person (one way)

WiFi is available in guestrooms for GTQ 39 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 183 reviews

Mercure Casa Veranda Guatemala Hotel, Guatemala City
Fair2.0 / 5
Not worth the money
They know how to charge for service but service is slow or non existing. Even though I rented 3 suites i still was charged 50 dollars to park one car. The breakfast buffet is more expensive than the best steak dinner at the Fridays restaurant across the street.
1 night business trip
Mercure Casa Veranda Guatemala Hotel, Guatemala City
Excellent4.0 / 5
Comfortable 2 nights stay in Guatemala City
Great 2 nights stay, Mon and Wed where I left on Tuesday to go to Flores to see Tikal and was able to leave my big luggage here.
1 night trip
Mercure Casa Veranda Guatemala Hotel, Guatemala City
Outstanding5.0 / 5
Great Hotel and staff!
Very nice hotel, clean, comfort, free wifi, I stayed in a master room (suite) it´s big and has lots of space. I´m looking forward to reserve a room again! The staff is very friendly and helpful.
1 night trip
Mercure Casa Veranda Guatemala Hotel, Guatemala City
Excellent4.0 / 5
Well, everything is fine but no heat.
2 night business trip
Mercure Casa Veranda Guatemala Hotel, Guatemala City
Excellent4.0 / 5
The room was very spacious, the service was very good and attentive. Unfortunately we had a problem with the magnetic keys just about every day and sometimes a few times a day and the TV cable signal or whatever they had was horrific in every part of the hotel including cafeteria and dining room.. every single chanels were bad and some all you saw was a snowy screen.. If it would have had a watchable tv anywhere in the hotel it would had been a great stay instead of just a good one
3 night romance trip

See all reviews

Mercure Casa Veranda Guatemala Hotel, Guatemala City

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