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Grosvenor Pulford Hotel & Spa

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Front of property
Indoor pool
Executive Double Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Family Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Overview of Grosvenor Pulford Hotel & Spa

Grosvenor Pulford Hotel & Spa

4.0 star property
4-star hotel in Chester with spa and indoor pool

8.6/10 Fabulous

786 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Bathtub
The price is $89
Price available on 28/2/2023
Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

Room options

About this area

What's nearby

  • Chester Zoo - 20 min drive

Getting around

  • Liverpool (LPL-John Lennon) - 35 min drive
  • Cefn-y-bedd Station - 9 min drive
  • Gwersyllt Station - 10 min drive
  • Hope Station - 10 min drive

Restaurants

  • Croes Howell - 5 min drive
  • Cleopatra's Coffee Shop & Bistro - 7 min drive
  • Tava Restaurant - 7 min drive
  • Chiquito - 7 min drive
  • The Beeches - 7 min drive

About this property

Grosvenor Pulford Hotel & Spa

When visiting Chester, Grosvenor Pulford Hotel & Spa is a great choice to consider. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and Mediterranean cuisine is served at Ciros Brasserie, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. The bar and comfortable guest rooms get great marks from fellow travellers.

Languages

English, French, Italian, Polish, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 73 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • 24-hour room service

What to do

  • Fitness classes
  • Pilates classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English
  • French
  • Italian
  • Polish
  • Romanian

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Ciros Brasserie – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Nelsons bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 per person

Children & extra beds

  • Cots/infant beds are available for GBP 7.0 per night
  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Pets are allowed for an extra charge of GBP 15 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa offer free cancellation for a full refund?
Yes, Grosvenor Pulford Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grosvenor Pulford Hotel & Spa?
As of 9 Feb 2023, prices found for a 1-night stay for 2 adults at Grosvenor Pulford Hotel & Spa on 28 Feb 2023 start from $89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grosvenor Pulford Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grosvenor Pulford Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Grosvenor Pulford Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 15 per accommodation, per stay. Food and water bowls are available.
What are the check-in and check-out times at Grosvenor Pulford Hotel & Spa?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 11 AM.
What is there to do at Grosvenor Pulford Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain biking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics and pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Grosvenor Pulford Hotel & Spa?
Yes, Ciros Brasserie offers Mediterranean cuisine. Nearby restaurants include Croes Howell (2.8 mi), Cleopatra's Coffee Shop & Bistro (4.5 mi) and Tava Restaurant (4.6 mi).

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel
Excellent overnight stay for attending a charity ball
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

rl, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jun, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

SM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

High praise
Fantastic hotel with excellent facilities and food. However, phone signal and wi-fi erratic to non-existant.
Stephen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dean, 1-night trip
Verified Hotels.com guest review

6/10 Good

Angela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel and amazing facilities would definitely return
Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

Wouldn’t be in a rush to return
I’ve stayed here twice before and both times were good. We stayed for two nights this time and I don’t think I’d be in a rush to return anytime soon. The room was clean and comfortable but I don’t like the fact the room doesn’t come with a fridge. The we had was on the second floor and there was somebody staying above us in a loft room I know this as I have stayed in that room previously, there was an issue with the floorboards extremely noisy and for a two day stay wasn’t great. The A/C panel on the wall has been locked and at times the room was cold! We had dinner in palm court on boxing night and the service wasn’t great I’m guessing they had brought extra staff in to help over the Christmas period and it definitely showed waited around 15/20 minutes just for our first drinks order and starters. On our second day we went into Chester city centre and I’d asked at the desk for fresh bedding and fresh towels when we returned the bad had been made up and what I thought were fresh towels had been placed nicely on the towel heater, I wasn’t long before I realised that the sheets on the bed wasn’t fresh and the towels on the heater were full of make up when I’d asked for fresh sheets and fresh towels disappointing! Finally the next morning we’d booked breakfasts in palm court it was a buffet the majority of the food was dry and inedible! The total cost of my stay with meals in palm court was around £380 probably should of just stayed at home I doubt I’ll be in a rush to return.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clare, 1-night trip
Verified Hotels.com guest review