Guests
All properties in Chester, England, United Kingdom

Grosvenor Pulford Hotel & Spa

4-star hotel in Chester with spa and indoor pool

  • Free WiFi
From
$122

Image gallery

  • Pool
  • Pool
  • Superior Room - Bathroom
  • Family Room - Bathroom
  • Pool
Pool. Image 1 of 42
1 / 42Pool
Wrexham Road, Chester, CH4 9DG, England, United Kingdom
8.8.Fabulous.
  • Fantastic hotel,superb staff, very stylish, very clean and fresh. Dining room is a…

    Jun 9, 2019

  • Service at this hotel is a very mixed bag. This applies across the board from reception…

    Mar 17, 2019

See all 301 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Dining options
Convenient
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 73 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Pontcysyllte Aquaduct - 2.8 mi / 4.6 km
  • St Mary's Church - Handbridge - 4.9 mi / 7.9 km
  • Chester Golf Club - 5.1 mi / 8.3 km
  • Grosvenor Museum - 5.1 mi / 8.3 km
  • Old Dee Bridge - 5.2 mi / 8.3 km
  • Chester Castle - 5.2 mi / 8.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Economy Double Room, 1 Double Bed
  • Economy Double Room Single Use, 1 Double Bed
  • Deluxe Double Room
  • Executive Double Room
  • Family Room
  • Economy Twin Room, 2 Twin Beds
  • Superior Room

What’s around

Landmarks

  • Pontcysyllte Aquaduct - 2.8 mi / 4.6 km
  • St Mary's Church - Handbridge - 4.9 mi / 7.9 km
  • Chester Golf Club - 5.1 mi / 8.3 km
  • Grosvenor Museum - 5.1 mi / 8.3 km
  • Old Dee Bridge - 5.2 mi / 8.3 km
  • Chester Castle - 5.2 mi / 8.4 km
  • Roman Amphitheatre - 5.3 mi / 8.6 km
  • Newgate - 5.3 mi / 8.6 km
  • Chester Racecourse - 5.3 mi / 8.6 km
  • The Rows of Chester - 5.4 mi / 8.6 km

Getting around

  • John Lennon Airport (LPL) - 35 min drive
  • Cefn-y-bedd Station - 9 min drive
  • Gwersyllt Station - 10 min drive
  • Wrexham General Station - 10 min drive
map
See on map
Wrexham Road, Chester, CH4 9DG, England, United Kingdom

At a glance

Hotel size

  • This hotel has 73 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • Italian
  • Polish
  • Romanian

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Ciros Brasserie - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nelsons bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Children and extra bedsPay at property

  • Cribs/infant beds are available for GBP 7.0 per night
  • Rollaway beds are available for GBP 10.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of GBP 15 per accommodation, per stay

Pool, spa, and gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Barclaycard. Cash is not accepted.

Also known as

  • Grosvenor Hotel Pulford
  • Pulford Hotel
  • Grosvenor Pulford Hotel And Spa
  • Grosvenor Pulford & Chester
  • Grosvenor Pulford Hotel & Spa Hotel
  • Grosvenor Pulford Hotel & Spa Chester
  • Grosvenor Pulford Hotel & Spa Hotel Chester
  • Grosvenor Pulford
  • Grosvenor Pulford Chester
  • Grosvenor Pulford Hotel
  • Grosvenor Pulford Hotel Chester
  • Hotel Grosvenor Pulford
  • Pulford
  • Pulford Grosvenor
  • Pulford Grosvenor Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Grosvenor Pulford Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of GBP 15 per accommodation, per stay. Food and water bowls are available.
  • You can check in from 2:00 PM - 11:00 PM. Check-out time is 11 AM.
  • Yes, Ciros Brasserie offers Mediterranean cuisine. Nearby restaurants include The Nags Head (6-min walk), Croes Howell (2.8 mi), and Tava Restaurant (4.6 mi).
  • Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
8.8.Fabulous.
  • 4.0.Fair

    Stayed here a year ago. Wifi didn't work, and its in a cell dead spot. One year later. Wifi didn't work. Im a business traveler, and have work.

    1 night business trip, Nov 13, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the time at the hotel the atmosphere and welcome was brilliant. Food was excellent and spa facilities. The staff were very friendly and helpful grounds are beautiful will definitely return again.

    Hina, 2 night trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excellent hotel, be careful about the room you're

    This is a good hotel with excellent amenities. It's well placed for Chester and the surrounding area. The food was good and the staff were friendly and helpful, if a bit rushed at times and difficult to get their attention. Our room was spacious and clean with comfortable beds. BUT our room had no natural light. The courtyard has been covered to make a, very nice, restaurant/bar/lounge. But that meant our room window looked right out onto a table! We checked and there was no privacy film on the window so, if the curtains were open, people sitting in the restaurant could see right into our room (and switching lights off, which would have helped, meant we had too little light to see by). In the evening when we wanted to sleep, the noise of the restaurant was clear inside our room. It wasn't loud, but if you like real quiet this would be a problem for you. Overall, we had a great time here and we would go back. But be prepared for a room with problems. You might need to ask to be moved. We coped for two nights. Any longer and the lack of natural light and the, albeit low level, noise would have lost them another star.

    2 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I would like to thank Lydia in Reception for contacting me just before we arrived to tell me there was a cancellation at the pool + leisure facilities - it was superb ! Also Zoltan waiter at the Restaurant was very professional and friendly

    Delyth Glyn, 1 night trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely hotel

    Lovely hotel, beautiful peaceful grounds, excellent restaurants - dog friendly!

    Iain, 2 night trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Grosvenor

    Excellent hotel. Great staff and warm custome. Very safe and enjoyable stay.

    Martin, 1 night business trip, Jun 23, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Great food, slow service, fully booked spa.

    Staff very friendly and trying hard but appears to be a lack of training, the food was great in Nelson’s bar but really let down by palm court where the service was really slow despite there being around one staff member per two tables. Would love to rate the spa and pool, our main reason for picking this hotel, but the slots at these had all been sold off to day guests, tried to book these prior to attending but told we would be able to get something when we arrive as they always have cancellations, they didn’t, and we were not the only party given this advice.

    2 night family trip, May 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay

    The hotel was beautiful, the service was great, the restaurants were lovely for breakfast, lunch and dinner, honestly nothing bad to say at all. Stayed 2 nights for my partners birthday and got a complimentary card and dessert in our room for when we checked in along with the room just looking amazing in general. We also used the spa which was perfect as was the picturesque garden.

    Rifat, 2 night trip, May 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel has done a fabulous job with refurbishment, our room was spacious , clean and modern and the restaurant was amazing food and atmosphere

    1 night trip with friends, May 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were amazing, they went the extra mile and the rooms and property was gorgeous.

    1 night family trip, May 2, 2021

    Verified Expedia guest review

See all 301 reviews