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Hotel Chichen Itza, Piste

3 stars3 stars
Av. Principal Piste num. 45PisteYUC97751Mexico, 800-491-6126
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Excellent4.2 / 5
Room is all right
Great location
Great pool
Great amenities
194See all 194 reviews
From 445 reviewsTripAdvisor Traveller Rating

Hotel Chichen Itza, Piste

Hotel Info: 866-539-8117

from $43
  • Standard Garden View or Pool View
  • Superior Room
  • Standard Room, Balcony
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 2 floors


  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Also known as

  • Chichen Itza Hotel
  • Hotel Chichen Itza

Optional extras

Full breakfast is offered for an extra charge of MXN 162 per person (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Horse riding/rental on site
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony or patio
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 29-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Special features


LOS ARCOS - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Xtabay - Onsite bar.

Hotel Chichen Itza, Piste’s small print

Also known as

  • Chichen Itza Hotel
  • Hotel Chichen Itza

Optional extras

Full breakfast is offered for an extra charge of MXN 162 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 194 reviews

Hotel Chichen Itza, Piste
Excellent4.0 / 5
Great stay!
Not the Hyatt but I was really impressed. Very clean, great food and service. Close to ruins and cenotes. Beds a bit hard but overall very very good.
2 night trip with friends
Hotel Chichen Itza, Piste
Outstanding5.0 / 5
Stereotypical Mexican decor, great wait staff
1 night romance trip
Hotel Chichen Itza, Piste
Outstanding5.0 / 5
Great Hotel
great hotel near Chichen Itza ruins. Friendly staff, nicely decorated rooms and great garden
1 night family trip
Hotel Chichen Itza, Piste
Outstanding5.0 / 5
Great Mexican Hotel
This is a great hotel. The staff were extremely friendly. They were very knowledgeable and very helpful.
3 night trip
Hotel Chichen Itza, Piste
Outstanding5.0 / 5
Close to Chichen Itza
This property is a little dated but it’s right in line with the price. The best feature is its proximity to Chichen Itza…it’s even walkable if you (are in shape and) want to save on parking at the site. The pool was really refreshing after being in the sun at CI all day. The food in the restaurant was very good but it took a really long time to get our check. If you are looking for a place to stay for a night or two in order to check out Chichen Itza, this is a good option.
1 night romance trip

See all reviews

Hotel Chichen Itza, Piste

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