8/10 Very Good
Mar 3, 2023
Meh and eww
Hotel looked amazing. Lovely rooms, high standard. However our first morning we woke up freezing cold to the point we could see our breath. We notified staff who gave us an upgraded room and we would swap when we returned in the afternoon. We arrived back to be told they had already moved our belongings, to which we were pleasantly surprised by. However upon entering our fabulous new room, we discovered some of our belongings missing including a bag of snacks. Again down to reception where i waited about 30 minutes for someone to bring them to me. After receiving them i noticed most of the snacks were gone, empty or half eaten. No apology, no offer of replacement. The second morning we woke lovely and warm but this time to find both of us covered in bites and have since had to go to the gp as they are incredibly irritating and painful. The doctor counted between us we had 87 bites. Personally i wouldn't recommend as it would seem they have a bed bug issue
James
James, 3-night trip
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