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RIU Palace Punta Cana All Inclusive

Photo gallery for RIU Palace Punta Cana All Inclusive

Aerial view
Nightclub
Minibar, in-room safe, laptop workspace, blackout drapes
Poolside bar
Sauna, spa tub, body treatments, hydrotherapy, body wraps, body scrubs

Overview of RIU Palace Punta Cana All Inclusive

RIU Palace Punta Cana All Inclusive

4.5 star property
Upscale beachfront property with free water park, near Arena Gorda Beach

8.6/10 Fabulous

1,572 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Playa de Arena Gorda, Punta Cana, La Altagracia, 23000
Main amenities
  • 3 outdoor pools
  • 4 indoor tennis courts
  • 6 restaurants and 4 bars/lounges
  • Daily housekeeping
  • Fitness center
  • Free children's club
  • Free supervised childcare
  • Free water park
  • Full-service spa
  • Nightclub
  • On the beach
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Private bathroom
  • Rollaway/extra beds available (surcharge)
  • Separate sitting area

Room options

About this area

What's nearby

  • On the beach
  • Arena Gorda Beach - 8 min walk
  • Iberostar Golf Course - 10 min drive
  • Cana Bay Golf Club - 9 min drive
  • Cocotal Golf and Country Club - 11 min drive
  • Cortecito Beach - 24 min drive
  • Los Corales Beach - 13 min drive
  • Bavaro Beach - 17 min drive
  • Macao Beach - 24 min drive
  • Downtown Punta Cana - 17 min drive
  • Sirenis Aquagames Water Park - 26 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 22 min drive

Restaurants

  • Restaurante Colonial - 10 min walk
  • Bar Ambar Hotel Lobby - 9 min drive
  • Acuario Restaurant Buffet - 9 min drive
  • restaurante la isabela - 14 min walk
  • Mashua Nikkei Restaurant - 8 min drive

About this property

RIU Palace Punta Cana All Inclusive

At RIU Palace Punta Cana All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be 0.4 mi (0.7 km) from Arena Gorda Beach. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and hydrotherapy. Dining choices include 6 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a nightclub, a free kid's club, and a poolside bar. Fellow travelers like the helpful staff and family-friendly amenities.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 676 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
  • This property offers airport transfers through a third party company. Guests must schedule their airport transfer with the third party company directly, at least 48 hours before travel, using the emailed instructions received from the property.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 6 restaurants
  • 24-hour room service
  • 4 bars/lounges
  • Barbecue grills
  • Coffee shop
  • Coffee/tea in a common area
  • Poolside bar
  • Swim-up bar

Traveling with children

  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Fishing
  • Free use of nearby fitness center
  • Golfing nearby

Services

  • 24-hour front desk
  • Beach sun loungers
  • Beach towels
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • 18 holes of golf
  • 3 outdoor pools
  • 4 indoor tennis courts
  • Arcade/game room
  • ATM/banking
  • Fitness center
  • Free water park
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Nightclub
  • Sauna
  • Television in common areas
  • Waterslide

Accessibility

  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Turndown service

What to enjoy

  • Patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Laptop-friendly workspace
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Renova Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

All Inclusive Punta Cana RIU
All Inclusive RIU Punta Cana
Palace RIU Punta Cana
Punta Cana Palace
Punta Cana Palace RIU
Punta Cana RIU
RIU All Inclusive Punta Cana
RIU Palace Punta Cana
RIU Palace Punta Cana All Inclusive
RIU Punta Cana Palace
RIU Palace Punta Cana All Inclusive All-inclusive property
RIU Punta Cana Inclusive incl
RIU Palace Punta Cana All Inclusive Punta Cana
RIU Palace Punta Cana All Inclusive All-inclusive property

Frequently asked questions

Does RIU Palace Punta Cana All Inclusive offer free cancellation for a full refund?
Yes, RIU Palace Punta Cana All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at RIU Palace Punta Cana All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at RIU Palace Punta Cana All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at RIU Palace Punta Cana All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at RIU Palace Punta Cana All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at RIU Palace Punta Cana All Inclusive?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an onsite casino at RIU Palace Punta Cana All Inclusive?
No, this property doesn't have a casino, but Princess Tower Casino Punta Cana (9-min drive) and Casino Diamante Punta Cana Grand (20-min drive) are both nearby.
What is there to do at RIU Palace Punta Cana All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. RIU Palace Punta Cana All Inclusive also has 4 bars, a nightclub, and a waterslide, as well as a sauna, a fitness center, and an arcade.
Are there restaurants at or near RIU Palace Punta Cana All Inclusive?
Yes, there are 6 onsite restaurants.
Does RIU Palace Punta Cana All Inclusive have any outdoor private spaces?
Yes, every room features a patio.
What's the area around RIU Palace Punta Cana All Inclusive like?
RIU Palace Punta Cana All Inclusive is located a short 8-minute walk from Arena Gorda Beach. Travelers love the property's prime location.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

Do not book here
This resort is no where near a five star. The food is horrible and redundant. The pools are what you would expect to find at a two star hotel - plain. The water park is a good 10 minute walk… definitely cannot allow kids to walk by themselves. Why isn’t there a golf cart at the very least to take guests there? The beach is beautiful but the big waves bring with them a lot of seaweed on the shore. We upgraded our room to “ocean view” however, it was a courtyard view and the associate who upgraded it denied telling us it was an ocean view. The gym is tiny and hot. The entertainment is nonexistent. For the price and rating, this resort is completely underwhelming and disappointing. Edit to add: After staying here another two days (unfortunately) it’s only gotten worse. Half of the pool/beach chairs are broken. They’ve run out of towels. The toilets don’t flush. The chargers in the rooms don’t work. You have to ask for blankets otherwise you just get a flimsy sheet. Half of the restaurants were “booked” by 7:30pm even though they don’t take reservations. I cannot reiterate enough how the buffets lack variety and the food is tasteless. Also… nothing is labeled in the buffet so you have no idea what you are getting… when you ask, they often say they don’t know. When booking, we were contemplating this hotel versus Majestic Elegance and Lopesan… sadly we made the wrong choice. Don’t make the same mistake our family did.
Rania, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Overall very nice value-priced all-inclusive
Overall, we had a good time at the RIU Palace Punta Cana. Here are the pros and cons from my perspective: Pros * Beautiful buildings and landscaping * Jr Suite was spacious and well appointed * Room cleaned well each day * Several nice pools with different purposes * Direct beach access * Friendly and attentive wait staff * Nice range of food options at the buffets Cons * Food ranged from okay to meh. Meat at Japanese Restaurant was virtually inedible * Requests for blanket and device outlet repair were not fulfilled * If you are very particular about alcohol brands and wine selection, you will likely be disappointed * Entertainment ranged from pretty good to disappointing
Louise, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas Family Gateway
The property is well located and the grounds are beautiful. All the specialty dining restaurants were good. The only area where can really improve is ensure that at the buffet and the side pool grill the food is warm/hot. The hotdogs were discussing when you went to eat them since they were ice cold. Similarly at the buffets the bacon/breakfast sausages they were all cold.
John, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our weeks stay was an awesome experience. Everybody was so nice and friendly, very helpful. Very clean beautiful place. We had great weather.
Verified Expedia guest review

10/10 Exceptional

Great experience at Riu Palace Punta Cana. Friendky staff eager to help. Great facilities and food selections.
Verified Expedia guest review

6/10 Good

My husband and I have always enjoyed staying at Riu everywhere we have gone and that’s why we picked this Riu. The staff was friendly and attentive at all times. The Pool parties were awesome and overall the vibe in the hotel. The food was good. The buffet as usual has many options to pick from. The drinks were okay, not the best. But cheap tequila does the same job. The only complain that we had was the noise the staff would make at 7/8 in the morning… they were very loud and we were woken up everyday. It was annoying.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Food was excellent. Friendly staff. Lot of to do in the evening, my second time here and not a last vusit for sure
Verified Expedia guest review

8/10 Very Good

I really liked the cleanliness of the hotel. I also liked that five hotels of this chain are located in the place and you can freely dedicate them. I also liked that they have a separate place where various banquets take place where guests from all these five hotels come, a lot of people and there is a great opportunity to meet someone. I did not like that the staff does not know any language other than Spanish, not English, not Russian, which makes communication difficult. And I did not like some of the bars near the beach preparing tasteless cocktails or cooks, non-professionals work. some restaurants such as Italian and Japanese food was tasteless. Fruit cocktails fall in the buffet only in the morning, and at lunch and dinner they are not there, which is bad.
Verified Expedia guest review