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Shangri-La Eros, New Delhi

Photo gallery for Shangri-La Eros, New Delhi

Exterior
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes

Overview of Shangri-La Eros, New Delhi

VIP Access

Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near India Gate

9.0/10 Superb

996 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $165
Price available on 12/25/2022
Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001

Room options

About this area

What's nearby

  • In Connaught Place
  • India Gate - 23 min walk
  • Gurudwara Bangla Sahib - 9 min drive
  • Jama Masjid - 19 min drive
  • Sir Ganga Ram Hospital - 21 min drive
  • Chandni Chowk - 25 min drive
  • Lajpat Nagar Central Market - 26 min drive
  • Swaminarayan Akshardham Temple - 28 min drive
  • Red Fort - 24 min drive
  • Lotus Temple - 32 min drive
  • Qutub Minar - 37 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 46 min drive
  • New Delhi Tilak Bridge Station - 3 min drive
  • New Delhi Shivaji Bridge Station - 5 min drive
  • New Delhi Sadar Bazar Station - 5 min drive
  • Patel Chowk Station - 7 min walk
  • Central Secretariat Station - 17 min walk
  • Rajiv Chowk Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Saravana Bhavan - 10 min walk
  • Fresc Co - 12 min walk
  • Beer Cafe - 13 min walk
  • Andhra Bhavan - 13 min walk
  • DePaul's - 13 min walk

About this property

Shangri-La Eros, New Delhi

Placing you 1.2 mi (1.9 km) from India Gate and 4 mi (6.5 km) from Chandni Chowk, Shangri-La Eros, New Delhi offers an airport shuttle (available 24 hours) for INR 3833 per room. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Tamra, one of 3 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour health club. The comfortable beds and restaurant get great marks from fellow travelers. The property is just a short walk to public transportation: Patel Chowk Station is 7 minutes away.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 1:00 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Dining

Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mister Chai - This café specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Grappa - This bar specializes in Mediterranean cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 2360 for adults and INR 1180 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 3833 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 1500 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Eros Hotel
Eros Hotel New Delhi
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Shangri La's Eros Hotel
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Shangri La's Eros
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Shangri-La's Eros Hotel
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Shangri-La Eros, New Delhi Hotel
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Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

Does Shangri-La Eros, New Delhi offer free cancellation for a full refund?
Yes, Shangri-La Eros, New Delhi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shangri-La Eros, New Delhi?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on Dec 25, 2022 start from $165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shangri-La Eros, New Delhi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Eros, New Delhi?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Shangri-La Eros, New Delhi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Eros, New Delhi?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Shangri-La Eros, New Delhi?
Yes, an airport shuttle is available. The charge is INR 3833 per room one-way.
What are the check-in and check-out times at Shangri-La Eros, New Delhi?
You can check in from 2:00 PM - 1:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Shangri-La Eros, New Delhi and nearby?
Shangri-La Eros, New Delhi has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
Are there restaurants at or near Shangri-La Eros, New Delhi?
Yes, there are 3 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views. Nearby restaurants include Saravana Bhavan (10-min walk), Fresc Co (12-min walk), and Beer Cafe (13-min walk).
Does Shangri-La Eros, New Delhi have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Shangri-La Eros, New Delhi like?
Shangri-La Eros, New Delhi is a short 7-minute walk from Patel Chowk Station and 14 minutes' walk from Gurudwara Bangla Sahib. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very Good

kate, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic experience
Overall an Excellent hotel. We enjoyed our stay. Highly recommended
Aurang, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Danvir, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

sarah, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Ankit, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Shreya Gulati, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jeannette, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall very good experience. The hotel is in good location, it’s clean and staff are friendly. However, there are not enough sitting areas in lobby for guests/ visitors (literally one sofa). The hotel iron in my room also destroyed one of my tops.
8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dr. Adil, 4-night trip
Verified Hotels.com guest review