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All properties in New Delhi, National Capital Territory of Delhi, India

Shangri-La Eros, New Delhi

Luxury hotel with full-service spa, connected to a shopping center, near India Gate

  • Free WiFi and free parking
From
$84

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  • Shangri-La Eros, New Delhi
  • Shangri-La Eros, New Delhi
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  • Shangri-La Eros, New Delhi
Shangri-La Eros, New Delhi. Image 1 of 79
1 / 79Shangri-La Eros, New Delhi
19, Ashoka Road, New Delhi, 110001, Delhi N.C.R, India
9.0.Superb.
  • The room was very comfortable with all amenities provided. The food was amazing. Hotel…

    Oct 9, 2021

  • I had a small issue with our reservation but was handled very professionally by Aditya S.…

    Jul 16, 2021

See all 460 reviews

Official standards

This property advises that it adheres to Shangri-La Cares (Shangri-La) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 320 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • In Connaught Place
  • India Gate - 20 min walk
  • Rashtrapati Bhavan - 32 min walk
  • Lodhi Garden - 2.4 mi / 3.8 km
  • Jama Masjid - 2.7 mi / 4.3 km
  • Chandni Chowk - 3.1 mi / 5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Horizon Deluxe, Room, 1 King Bed
  • Executive Suite
  • Deluxe Room, 2 Twin Beds
  • Horizon Deluxe, Room, 2 Twin Beds
  • Horizon, Premier Room, 1 King Bed
  • Premier Room, 1 King Bed

What’s around

Landmarks

  • In Connaught Place
  • India Gate - 20 min walk
  • Rashtrapati Bhavan - 32 min walk
  • Lodhi Garden - 2.4 mi / 3.8 km
  • Jama Masjid - 2.7 mi / 4.3 km
  • Chandni Chowk - 3.1 mi / 5 km
  • Red Fort - 3.6 mi / 5.7 km
  • Humayun's Tomb - 4 mi / 6.4 km
  • Swaminarayan Akshardham Temple - 6.1 mi / 9.8 km
  • Lotus Temple - 8.3 mi / 13.3 km
  • Qutub Minar - 8.6 mi / 13.9 km

Getting around

  • Indira Gandhi International Airport (DEL) - 42 min drive
  • New Delhi Tilak Bridge Station - 4 min drive
  • New Delhi Sadar Bazar Station - 5 min drive
  • New Delhi Shivaji Bridge Station - 5 min drive
  • Patel Chowk Station - 10 min walk
  • Central Secretariat Station - 14 min walk
  • Rajiv Chowk Station - 18 min walk
  • Airport shuttle (surcharge)
map
See on map
19, Ashoka Road, New Delhi, 110001, Delhi N.C.R, India

At a glance

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 2:00 PM-1:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mister Chai - This café specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Grappa - This bar specializes in Mediterranean cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 2451 for adults and INR 1226 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 3833 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 1500 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

  • Eros Hotel
  • Shangri-La s Eros New Delhi
  • Shangri La's Eros Hotel New Delhi
  • Shangri La's Eros Hotel
  • Shangri La's Eros New Delhi
  • Shangri La's Eros
  • Shangri-La's Eros Hotel New Delhi
  • Shangri-La's Eros Hotel
  • Shangri-La's Eros New Delhi
  • Shangri-La's Eros
  • Shangri La’s Eros Hotel New Delhi
  • Eros Hotel New Delhi
  • Shangri Eros, Delhi Delhi
  • Shangri-La Eros, New Delhi Hotel
  • Shangri La's Eros Hotel New Delhi
  • Shangri-La Eros, New Delhi New Delhi
  • Shangri-La Eros, New Delhi Hotel New Delhi
  • Eros New Delhi
  • Eros New Delhi Hotel
  • Hotel Eros
  • Hotel Eros New Delhi
  • Shangri-La s Eros
  • Shangri-La s Eros Hotel
  • Shangri-La s Eros Hotel New Delhi

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Shangri-La Eros, New Delhi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - 1:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, local and international cuisine, and garden views. Nearby restaurants include Sorrento (4-min walk), eau de Monsoon (5-min walk), and Spice Route (7-min walk).
  • Yes, an airport shuttle is available. The charge is INR 3833 per room one-way.
  • Shangri-La Eros, New Delhi has a spa and an outdoor pool, as well as a 24-hour health club and a garden.
9.0.Superb.
  • 8.0.Very Good

    They tried going online for room services but I didn't see they are actively checking online requests other than that everything was great.

    1 night business trip, Jul 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel.

    1 night family trip, Jun 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Shangari la is Amazing property. Centrally located. Walking distance to CP. Staff was extra courteous. Mr. Jasraj in the concierge desk went above and beyond. We needed covid test report for our international Travel the labs were overwhelmed. He went out of his way to get us through the process. We are so grateful to him. Staff like that are an asset of a hotel as he made a life time guests out of me! He is a keeper! Other Restaurant staff were also were polite and warm. I can’t imagine staying at any other property now onwards.

    2 night family trip, Apr 13, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great hotel!

    The staff is amazing, check in process was smooth. Breakfast buffet was delicious. We had one slight issue with the baby cot - the cot they assigned had broken knobs and was dangerous for the baby to sleep in- we had to request different cots upto 3 times.

    Chitra, 2 night family trip, Apr 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    our favorite Delhi splurge

    the Shangi-La in New Delhi is one of our favorite splurges when we travel that way. Service is always impeccable. This was our first visit during COVID time and hard to know how much of any differences in this visit was due to COVID restrictions. The Horizon Club wasn't actually open and the substitute for that Club isn't quite the same as the peacefulness of the actually club.

    Jonathan D, 2 night trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic location and view. Food, service and staff was great. Wish they had a business center. Our stay was great.

    Traveller, 5 night romance trip, Dec 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful property and attentive staff. Enjoyed my stay.

    Gilberto, 3 night trip with friends, Mar 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic location,Large well appointed room with a Lovely view looking towards India Gate.Attentive staff Nothing was a problem ,breakfast was great loved it all.

    Sue, 4 night family trip, Feb 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb New Delhi hotel

    I stayed here twice in February 2020 and was delighted by the exceptional service by every member of the hotel staff with whom I came into contact. Rooms are comfortable and reasonably priced. This is my new go-to hotel in New Delhi.

    Mark, 3 night business trip, Feb 11, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    super noisy. I understand the city is not quiet, but the noise is from the hotel, they have big truck to take wastes and load/unload things at 5:00 - 6;00 AM, impossible to sleep. I had two crazy nights here. food is bad. very poor breakfast and the dinner buffet is not good either. The Chinese restaurant is sort of ok, but not great. comparing to other 5 stars , this hotel is very not 5 stars standard.

    John, 2 night business trip, Jan 31, 2020

    Verified Expedia guest review

See all 460 reviews