Skip to main content.
All properties in New Delhi, India
1 room, 2 adults

Shangri-La's - Eros Hotel, New Delhi, New Delhi

5-star5 stars
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001, India

Luxury hotel with full-service spa, connected to a shopping center, near India Gate
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
WiFi
Good internet service

Shangri-La's - Eros Hotel, New Delhi, New Delhi

from $114
  • Deluxe Room, 1 King Bed
  • Horizon Deluxe, Room, 1 King Bed
  • Executive Suite
  • Deluxe Room, 2 Twin Beds
  • Horizon Deluxe, Room, 2 Twin Beds
  • Horizon, Premier Room, 1 King Bed
  • Premier Room, 1 King Bed

What’s around Shangri-La's - Eros Hotel, New Delhi, New Delhi

Top spots nearby

Recommended by this property

  • Rashtrapati Bhavan (15-minute walk)
  • India Gate (18-minute walk)
  • Lodhi Garden (32-minute walk)
  • Jama Masjid (33-minute walk)
  • Chandni Chowk (39-minute walk)
  • Red Fort (41-minute walk)
  • Humayun's Tomb (45-minute walk)
  • Swaminarayan Akshardham Temple (3.9 mi / 6.3 km)
  • Lotus Temple (5.5 mi / 8.9 km)
  • Qutub Minar (7 mi / 11.3 km)

Getting around

  • Delhi (DEL-Indira Gandhi Intl.) - 35 min drive
  • New Delhi Shivaji Bridge Station - 23 min walk
  • New Delhi Tilak Bridge Station - 8 min drive
  • New Delhi Station - 11 min drive
  • Patel Chowk Station - 2 min walk
  • Shivaji Stadium Station - 12 min walk
  • Central Secretariat Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 2:00 PM-1:00 PM
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Tamra - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Mister Chai - This café specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Grappa - This bar specializes in Mediterranean cuisine. Open daily.

Shangri-La's - Eros Hotel, New Delhi, New Delhi’s small print

Also known as

  • Eros Hotel
  • Shangri-La s Eros New Delhi
  • Shangri La's Eros Hotel New Delhi
  • Shangri La's Eros Hotel
  • Shangri La's Eros New Delhi
  • Shangri La's Eros
  • Shangri-La's Eros Hotel New Delhi
  • Shangri-La's Eros Hotel
  • Shangri-La's Eros New Delhi
  • Shangri-La's Eros
  • Shangri La’s Eros Hotel New Delhi
  • Eros Hotel New Delhi
  • Shangri La's Eros Hotel, Delhi
  • Shangri-La's - Eros Hotel, New Delhi Hotel
  • Shangri-La's - Eros Hotel, New Delhi New Delhi
  • Shangri-La's - Eros Hotel, New Delhi Hotel New Delhi
  • Eros New Delhi
  • Eros New Delhi Hotel
  • Hotel Eros
  • Hotel Eros New Delhi
  • Shangri-La s Eros
  • Shangri-La s Eros Hotel
  • Shangri-La s Eros Hotel New Delhi

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of INR 1593 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 3250 per room (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.2 From 516 reviews

Exceptional 10.0
Seemingly effortless excellence and hospitality!
I booked Shangri-La Eros for our 4th wedding anniversary and have to really say we haven't felt so pampered since our honeymoon! Check-in and room - swift, courteous and prompt. The suite was fantastic - we especially loved the spacious bathroom and sense of space. The bed was divine. A special thanks to Ms Ashi Asif at the front desk and Mr Sunny Sharma from the front office for their warm welcome, smiles and enthusiasm. Spa - we had the couples spa and it was honestly the best massage we have had and that is quite a compliment given the number of trips we have had to Bali, Thailand etc! Sumptuous facilities, smiles everywhere and professional service, which was just the icing on the cake of a lovely week in India. Drinks / dinner - the drinks at Tamra were top notch and it was lovely to speak to the friendly team for their advice and have their genuinely warm service. Sorrento had lovely outdoor seating and we really enjoyed speaking to the staff - Mr Ashwani Kaushik, Restaurant Manager went above and beyond the call of duty by accommodating our dietary needs as we were meeting my cousins and handled a bespoke tasting menu for us that amazed and impressed us all. We hope you continue to develop your interest and passion for Italian food and wine! Having spent a week eating Indian food we needed a change and being seasoned Londoners, we were slightly hesitant, but we really needed not to as this was on par with the best we have had in Europe! A special mention must also g
TG, gbOther trip
Very Good 8.0
It's good but been better!
This is the 4th time we have stayed. Always book a horizon club room as it's good value, but due to construction work this has moved. Checkin was not great no explanation about the club offer, timings etc... actual temp club area is great & quality of offering is good but staff do seem to show a preference to their western customers (note we are British Indians) the hotel is currently refurbing rooms. We stayed in a refurbed room which on the face of if looked great. However I don't know who the Shangri la employed for this program but finishing is really shoddy and there is a lot of finishing which still needs to complete (masking tape still left around the doors with paint and messy gaps exposing wire in the paneling). Our shower was broken ( but fixed immediately) but the room lighting was hard work. The master light, (which flooded the whole room with light) had to be switched on to put the bathroom lights on. We informed reception who insisted we were wrong. They apparently fixed it but still had the same problem... we was only there for 2 nights so by the 2nd night it was too late to fix it. Spa was amazing and good value. Ravi gave me the best pedicure and his colleagues (I wish is had their names) gave me the best Indian head massage and blow dry with coconut oil - hair has never felt better. I love the shangri la, it's always my first choice hotel when I arrrive I Delhi but something was amiss this time. Hope they don't forget quality values which makes them so great
ruby, gb1 night business trip
Very Good 8.0
Careful about renovations. Some rooms really smell
Major renovations taking place on several levels to individual rooms. We were shown a new room though it had a mouldy smell which the bell boy attributed to glue or putty used on the fixtures. The smell was overwhelming. The hotel showed us a second brand new room which had the same problem. Then moved us to an old horizon club level room which was fantastic. The old design was better. Marble and wood. Top class. Buffet was too busy. Fixtures a little dirty and rushed service. Food quality was good but we had just moved from the Sheraton saket in Delhi who's food was amazingly good. This was not as good. Central location is awesome and overall we had a great stay. It's a very good hotel but they should have closed the levels one by one to renovate and change the chemicals used immediately when the smell problem was first picked up. We were disappointed with how busy the hotel was. It wasn't so relaxing. I would try them again in the future.
auOther trip
Very Good 8.0
Beautiful hotel great staff l but overpriced !
Stunning hotel . Great service from Resturant staff especially at the breakfast and dinner buffets . Staff treat you like royalty . Always smiling and eager to please . Still I think the hotel is overpriced comparable to other hotels in the vicinity . Rooms beginning to show tiredness .. wallpaper bubbling off walls. Decor is modern with great views of the city . I had the worse experience at the spa . Had booked the Abyanga massage but the the whole experience felt like oils being hurriedly and sloppily applied to your body . Perhaps it was that my massage was booked for 10pm and the therapist was in hurry to go home . Further the therapist in the dressing room .. literally dug into a pile of unpressed gowns lying in a heap and handed one to me to wear . I didn’t think the whole spa experience at nearly 9000 rupees was worth it at all. I complained and the charge for the massage was removed of my bill .
za1 night family trip
Exceptional 10.0
In the heart of embassy row, the hotel is perfectly situated for day trips in and around Delhi. Short walks to explore parks and squares near the hotel are an option, and taxis are plentiful for local transportation. The staff is one of the more professionally trained I've encountered in years of travel - every employee provides world-class service. Of particular note are Mr. Sajid and Ms. Mehar (restaurant) and Mr. Mohit (gym) for their graciousness and attention to detail. The gym is well-equipped and open 24/7. Dining choices are excellent. In the Italian restaurant, the chef and his proteges offer great alternatives when you need a change from the delicious traditional food of India. The lush compound represents an oasis in a busy metropolis that has rather poor air quality; it is apparent, however, from sustainability efforts by the capital district (such as aggressive tree planting) that New Delhi is responding to environmental concerns. When in Delhi again, I plan to return to the Shangri-La.
usOther trip

Shangri-La's - Eros Hotel, New Delhi, New Delhi

Is the description of this hotel not correct? Tell us