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Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)

2 stars
324 Hemlock StreetSt. Rt 441/321, GatlinburgTN37738United States of America, ‏‎855-238-1590
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Good3.3 / 5
Service
Fantastic service
Location
Great location
Food
Food is not good
WiFi
Bad internet service
443See all 443 Hotels.com reviews
From 639 reviewsTripAdvisor Traveller Rating

Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)

Hotel Info: 855-238-1590

from $85
  • Standard Room, 2 Queen Beds, Accessible
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 11 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

  • RV/bus/truck parking

Other information

  • Smoke-free property
  • No alcohol served onsite
  • Resort fee included

Also known as

  • Days Inn Gatlinburg
  • Days Inn Gatlinburg River
  • Days Inn River
  • Days Inn River Hotel
  • Days Inn River Hotel Gatlinburg
  • Gatlinburg Days Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room coffee
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 10.00 per day

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Spa tub
  • Children's pool
Working away
  • Conference space size (feet) - 990
  • Conference space size (meters) - 92
  • One meeting room
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 1972
  • Elevator/lift
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)’s small print

Also known as

  • Days Inn Gatlinburg
  • Days Inn Gatlinburg River
  • Days Inn River
  • Days Inn River Hotel
  • Days Inn River Hotel Gatlinburg
  • Gatlinburg Days Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room coffee
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Rollaway beds are available for USD 10.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 443 reviews

Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)
Fair2.0 / 5
When I booked the room it show a virtual tour well what was in that your was not what I reseved I was supposed to get 2double beds and a pull out sofa I only got 2 double beds so I had to pay for a roll away was not happy
1 night family trip
Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)
Fair2.0 / 5
Not comfortable due to Ac not working right
Not comfortable due to Ac not working right
2 night trip
Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)
Poor1.0 / 5
Horror hotel on the river!!!
The worst experience ever. The assistant manager "Christine" was the rudest person ever. My wife ask for the location of the restrooms, she pointed with a finger and told her " it's there can't you see it". Then I came around 2 pm to ask if we can check in early since the hotel was half empty, and she suddenly started to yell and act aggressively stating that we can only check in at 3, which wouldn't been a problem if she relay that properly. She told me that I'm not even her guest yet and only after 3 pm she would talk to me, however she charged me at noon all that while yelling. Then I said that I wouldn't tolerate this kind of treatment and that I would leave and I've requested a refund. She said it's not possible and continued to increase her voice. I needed to remind her every 20 seconds to come down, and finally she wasn't able to control herself and very agressevly and rudely told us to leave like it was her own house. She managed to turn our family trip into a total nightmare. It was the worst experience ever... I will never book a room with this chain. The staff need an extensive hospitality training and better supervision. Me and my wife have traveled the world and we have never experience something like this. We were shocked:((( just unbelievable...this place is a joke...
1 night family trip
Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)
Excellent4.0 / 5
Exceeded our expectations
The table exceeded what we expected. Was close to downtown attractions and easy walking distance. Hotel staff was very friendly and helpful
1 night family trip
Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
Cant complain very comfy and relaxing
4 night family trip

See all reviews

Days Inn Gatlinburg on the River, Gatlinburg - Pigeon Forge (and vicinity)

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