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Crowne Plaza Shenzhen Futian, an IHG Hotel

Luxury hotel with outdoor pool, connected to the convention center, near Coco Park

  • Free WiFi and free parking
From
$105

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
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1 / 111Pool
8.4.Very Good.
  • Not 5* quality. No attendant helping with bags and lobby was empty Checked me into a…

    Dec 5, 2019

  • Like the hotel, easy to all things. Lots of shops around it, recommended. However, couple…

    Sep 22, 2019

See all 299 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Dining options
Safe
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 391 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

What’s around

  • In Futian
  • Coco Park - 17 min walk
  • Shenzhen Convention and Exhibition Center - 31 min walk
  • Happy Coast - 31 min walk
  • Huaqiangbei - 33 min walk
  • Shenzhen Lianhuashan Park - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Presidential Suite, 1 Bedroom, Smoking (1 King)
  • Room, 1 Bedroom, Non Smoking (1 King Bed and Living Areas)
  • Room, 1 Bedroom, Smoking (1 King Bed and Living Areas)
  • Suite, 1 Bedroom, Smoking (1 King Bed, Special)
  • Junior Suite, 1 King Bed, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking (High Floor)
  • Premium Room, 1 King Bed, Smoking (High Floor)
  • Premium Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking (High Floor)
  • Standard Room, 1 King Bed, Non Smoking
  • Premium Room, 2 Twin Beds, Non Smoking (High Floor)
  • Premium Room, 2 Twin Beds, Smoking (High Floor)
  • Premium Room, 2 Twin Beds, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking (High Floor)
  • Standard Room, 2 Twin Beds, Non Smoking
  • Premium Room
  • Standard Room

Location

  • In Futian
  • Coco Park - 17 min walk
  • Shenzhen Convention and Exhibition Center - 31 min walk

What’s around

Landmarks

  • In Futian
  • Coco Park - 17 min walk
  • Shenzhen Convention and Exhibition Center - 31 min walk
  • Happy Coast - 31 min walk
  • Huaqiangbei - 33 min walk
  • Shenzhen Lianhuashan Park - 17 min walk
  • Shenzhen Civic Center - 17 min walk
  • Shenzhen City Hall - 18 min walk
  • Shenzhen Library - 19 min walk
  • Shenzhen Industrial Exhibition Hall - 20 min walk
  • Lianhua Mountain Park - 21 min walk

Getting around

  • Shenzhen Intl. Airport (SZX) - 37 min drive
  • Hong Kong International Airport (HKG) - 53 min drive
  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Station - 7 min drive
  • Hong Kong Sheung Shui Station - 12 min drive
  • Shopping Park Station - 7 min walk
  • Futian Station - 8 min walk
  • Shenzhen Convention and Exhibition Center Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 391 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Pool umbrellas

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • German
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Marco - This restaurant serves breakfast, brunch, lunch, and dinner.

Carrianna Chinese Restaur - This restaurant serves lunch and dinner.

Nishimura Japanese Restau - This restaurant serves lunch and dinner.

Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only.

Small print

Also known as

  • Marco Polo Hotel Shenzhen
  • Marco Polo Shenzhen
  • Hao Ri Zi Shenzhen
  • Marco Polo Shenzhen
  • Shenzhen Marco Polo
  • Crowne Plaza Shenzhen
  • Crowne Plaza Shenzhen Futian
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Hotel
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Shenzhen
  • Crowne Plaza Shenzhen Futian, an IHG Hotel Hotel Shenzhen
  • Marco Polo Shenzhen Hotel Shenzhen
  • Marco Polo Shenzhen Hotel
  • Shenzhen Marco Polo Hotel
  • Marco Polo Hotel Shenzhen
  • Shenzhen Marco Polo Hotel

Optional extras

Rollaway beds are available for CNY 292.0 per night

Buffet breakfast is offered for an extra charge of CNY 173 per person (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 1000 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Shenzhen Futian, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring dim sum. Nearby restaurants include The Kitchen Futian (4-min walk), McCawley's Irish Pub (5-min walk), and Coyote's Mexican Cantina (5-min walk).
  • Yes, an airport shuttle is available. The charge is CNY 1000 per vehicle one way.
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    Shenzhen is semi-future!

    Marco Polo held a great experience and hotel was comforting!

    1 night trip with friends, Sep 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean room. Friendly and knowledgeable staff. Excellent location.

    William, 1 night family trip, Aug 25, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The property is centrally located and convenient to travel, dining and shopping.

    4 night business trip, May 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent choice in Shenzhen. Very clean, very comfortable hotel with all the amenities - great restaurant (I only tried one), gym, etc.

    3 night business trip, May 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Easily best hotel in Shenzhen

    2 night business trip, Apr 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Good hotel for Shenzhen

    Good hotel for all purpose in Shenzhen. Center of the city, shopping mall in walking distance. good selection in restaurants near by, bank. ATMs,...... Will stay again when visit Shenzhen next time

    ANDY, 3 night business trip, Jan 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Outstanding service. Specifically the 40th floor business lounge is just the best.

    1 night business trip, Jan 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good area with lots of restaurants. The breakfast is very good wether it’s on the 40th floor or the 1st.

    4 night business trip, Jan 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to subway station, many bars and pubs around but it's a safe area. It's worth for it being a 4.5 to 5-star hotel. Really large room and bathroom that you can see views while showering (was at 36/F). Nice renovation, very clean and comfortable. Great experience there. Only one thing to mention is I booked the room 3 hrs before check-in but staff couldn't find my booking, I needed to give credit card for payment first (hold fund) until next day they found my booking. Not their fault though.

    AA, 1 night trip, Dec 23, 2018

    Verified CheapTickets guest review

  • 6.0.Good

    Somewhat stuffy

    5 night trip, Nov 30, 2018

    Verified Expedia guest review

See all 299 reviews