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ibis Melbourne Hotel and Apartments

3.5-star hotel with restaurant, near Queen Victoria Market

  • Free WiFi
From
$69

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  • Two Bedroom Apartment - Guest Room
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  • Two Bedroom Apartment - Guest Room
Two Bedroom Apartment - Guest Room. Image 1 of 95
1 / 95Two Bedroom Apartment - Guest Room
15-21 Therry Street, Melbourne, 3000, VIC, Australia
8.2.Very Good.
  • Staffing is barely adequate. Left a wake up call that did not happen causing a missed…

    Feb 28, 2020

  • very good location, few minutes walk to restaurant, big room with microwave.

    Jan 18, 2020

See all 659 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels), Intertek Cristal (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Transportation options
Dining options
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 250 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Melbourne Central Business District
  • Queen Victoria Market - 4 min walk
  • Melbourne Central - 8 min walk
  • Royal Exhibition Building - 11 min walk
  • Carlton Gardens - 11 min walk
  • Princess Theatre - 15 min walk
This property is closed from September 1 2021 to September 30 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Two Bedroom Apartment
  • Standard Double Room, Multiple Beds
  • Standard Room, 1 Queen Bed
  • One Bedroom Apartment

What’s around

Landmarks

  • In Melbourne Central Business District
  • Queen Victoria Market - 4 min walk
  • Melbourne Central - 8 min walk
  • Royal Exhibition Building - 11 min walk
  • Carlton Gardens - 11 min walk
  • Princess Theatre - 15 min walk
  • Marvel Stadium - 26 min walk
  • Melbourne Convention and Exhibition Centre - 30 min walk
  • Crown Casino and Entertainment Complex - 30 min walk
  • Melbourne Cricket Ground - 32 min walk
  • Rod Laver Arena - 34 min walk

Getting around

  • Melbourne Airport (MEL) - 18 min drive
  • Melbourne, VIC (MEB-Essendon) - 13 min drive
  • Avalon Airport (AVV) - 41 min drive
  • Flinders Street Station - 18 min walk
  • Southern Cross Station - 22 min walk
  • Showgrounds Station - 6 min drive
  • Melbourne Central Station - 7 min walk
  • Flagstaff Station - 12 min walk
  • Parliament Station - 17 min walk
  • Airport shuttle (surcharge)
map
See on map
15-21 Therry Street, Melbourne, 3000, VIC, Australia

At a glance

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6:00 AM to 6:30 PM*

Parking

  • Onsite self parking (AUD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3988
  • Conference space size (meters) - 370
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Braille signage
  • Grab bar - near toilet
  • Grab bar - in shower
  • Bathroom emergency pull cord
  • Roll-in shower
  • Visual fire alarm

Languages Spoken

  • Chinese
  • English
  • Hindi
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of AUD 24 per person (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 39 per person (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.3 percent

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 12 costs AUD 39 (roundtrip)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs AUD 27 per day with in/out privileges
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted.

Also known as

  • Ibis Hotel Melbourne
  • Ibis Melbourne
  • Melbourne Ibis
  • ibis Melbourne Hotel Apartments
  • ibis Hotel Apartments
  • Ibis Melbourne And Apartments
  • ibis Melbourne Hotel and Apartments Hotel
  • ibis Melbourne Hotel and Apartments Melbourne
  • ibis Melbourne Hotel and Apartments Hotel Melbourne

*See fees and policies for additional details or extra charges

FAQs

  • Yes, ibis Melbourne Hotel and Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from September 1 2021 to September 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 27 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, ibis Kitchen Restaurant offers local cuisine. Nearby restaurants include El Rincon (3-min walk), Miss Katie's Crab Shack (4-min walk), and Malaysian Laksa House (4-min walk).
  • Yes, an airport shuttle is available from 6:00 AM to 6:30 PM at scheduled times. The charge is AUD 39 per person roundtrip.
  • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (4-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Ibis Melbourne Hotel and Apartments also has access to a nearby indoor pool.
8.2.Very Good.
  • 10.0.Exceptional

    good and helpful staff the place was clean service was very good

    2 night romance trip, Dec 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was excellent but please have a full length mirror in the room for better viewing of your customers. Definitely will recommend customers to iBis. I will definitely come back too. Thank you.

    KeenLee, 10 night family trip, Jul 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I just returned home after a 4-night stay at the Ibis Melbourne Hotel and Apartments, and I have nothing but praise for this property and its amazing staff. My one-bedroom suite was spacious and comfortable, the location of the hotel was central and easy to get to, and the staff truly did make this stop perfect. The front desk staff were so helpful and friendly, always happy to make calls to confirm reservations for me and to make recommendations of restaurants and shops, and the restaurant staff were warm and efficient-- and the food was great! To the assistant manager, Carlos, thank you to you and your team for such a wonderful stay!

    Kristie, 4 night business trip, Jul 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great location, except for the fact that several parking garages exit onto the street, which makes walking on the sidewalk by the hotel hazardous for pedestrians, The garages have steep inclines and drivers come out too fast without looking for pedestrians.

    8 night business trip, Jun 28, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    I loved having a little kitchen, since Victoria Market is just a block and a half away. There is a Skybus stop directly across the street, which is super-convenient when you arrive. My room's windows (room 412) looked into an office building next door, so the shades were always drawn, but I didn't mind, since I wasn't there much. I got lots of rest, ate a fresh salad every day (thanks to the refrigerator) and walked everywhere I needed to go ... except when I rode the trolley or took a day trip. I would definitely stay here again.

    7 night trip, Jun 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Super facilities for family.

    We were given the room as soon as we arrived, before the requested time...for which we are grateful to the team at IBIS Melbourne. The room was well kept and with all facilities a family could ask for Thanks to Carlos and the other front desk team for addressing all our queries. The location is also good for CBD and accessible to all facilities one would need.

    Sameer, 3 night family trip, Jun 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Satisfactory stay at a no-frills hotel

    A basic, no-frills hotel. Clean, and everything worked well -- except for the WiFi (signal was weak in my room, and sometimes I would lose connection). Location was great -- near the Queen Victoria market and the southern edge of the University of Melbourne campus.

    Sean, 4 night business trip, Apr 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Australian vacation

    Hotel is located almost in center of main attractions,and next to famous Queen Victoria Market. Room was spacious and bed very comfortable.We need to use laundry facility which was clean and reasonably priced for the wash and dry. Front desk personnel very friendly and helpful with choosing short trips and giving directions. It's not far from train station and you can use a tram services for free in the city limits. Will come back definitely. Fast wi-fi .

    Jacek, 3 night romance trip, Mar 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great restaurant downstairs. Did not like that there was no gym.

    4 night family trip, Mar 18, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    It was satisfactory for our needs. Location was great

    4 night family trip, Feb 27, 2019

    Verified Expedia guest review

See all 659 reviews