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Pacific Hotel, London

3 stars
108 Sussex GardensPaddington, LondonEnglandW2 1UAUnited Kingdom
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2.7 / 5
Could use a good cleaning
Room needs to be redecorated
More comfort would be nice
Amenities are not the best
289See all 289 reviews
From 178 reviewsTripAdvisor Traveller Rating

Pacific Hotel, London

from $48
  • Standard Double Room
  • Standard Quadruple Room
  • Standard Triple Room
  • Standard Twin Room
  • Standard Single Room

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas



  • No parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free English breakfast daily
  • 24-hour front desk
  • Number of buildings/towers - 1

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Phone
  • Daily housekeeping

Recent reviews

2.7 /5 from 289 reviews

Pacific Hotel, London
Good3.0 / 5
Athena next door is nice.
Facilities are average at best. Don't know why the men at the counter decided the hospitality business was where their talents can be best displayed. Not rude mind you but not hospitable either. Breakfast was good.
1 night family trip
Pacific Hotel, London
Poor1.0 / 5
***Stay AWAY***
When I checked in my room was not ready In fact it had been double booked and they gave me one that was ready but not what I had paid for They said it would be available to me the next morning Upon opening the door to the room that was given to me it was a complete mess Dirty towels on the floor the bedding on the floor and the best part Blood stains in the sheets Housekeeping had not touched the room yet Once I let them know they said I could leave my bags and come back in 2 hours After coming back to hotel later on in the evening room was clean Went to shower and lets just say the skinniest person in the world would not have enough room to move normally in it Shower head was broken and unless you like to shower with a small trickle of water this is your place! When called in they said they could fix it in the morning I was moved to another room immediately I was looking forward to getting the room I paid for the next morning tub and double bed BUT BOY WAS I WRONG It was still double booked and they moved me to one of the rooms to the side of reception Walls are paper thin and the people upstairs loved to tap dance between 7pm to 1 am and start again promptly at 5am THAT WAS FUN! Because who needs sleep right? I would never EVER recommend this place to anyone Please STAY AWAY The cheap money ISNT worth it TRUST ME I ended up leaving Not happy with my stay.
3 night trip
Pacific Hotel, London
Poor1.0 / 5
Worst Hotel in London-Avoid it like a plague
This hotel is close to Paddington station and St Mary's hospital but avoid it if you can. We had the family room # 25. Hotel does not have A/C or fan, so you have to keep the windows open. So you hear lot of traffic noise. They didn't change towels. They didn't provide any had wash towel. No shampoo or conditioner. No soap. It's like a hostel not a hotel even though we paid more than $200 per day. Worst part was the bathroom and shower. We are small people but even then it was impossible to shower, brush or do your thing. They said they provide full English breakfast but it was a joke. It's not self serve and you can't ask for more. Being vegetarian, we just got a bowl of beans and some white bread slices that got hard by the time you eat them. Wi-fi was not good and guys at front desk didn't know anything and not useful at all. We stayed there for 3 nights but they won't change towels. So my wife went to the front desk to get some towels and the guy tells her that it cost us money to change towels as if we were staying there for free or they were charging us less rent after first day and the guy was rude to her. If I could give negative stars, I would give it -1. Stay in zone 2 or 3 hotels and you can find better hotels like Premier Inn or Holiday Inn express for less money. So stay with name brand hotels or B&B in London.
3 night family trip
Pacific Hotel, London
Excellent4.0 / 5
Cheap and clean
Stayed for a couple of nights for business. Very satisfied overall for the price. People are very nice at the hotel, specifically the ladies who were preparing breakfast. The rooms are quite small, but clean. I'd recommend it for a short stay, when you're looking for something cheap and comfortable.
2 night business trip
Pacific Hotel, London
Excellent4.0 / 5
Convenience and clear
Bedding was clean, fresh and new. Bathroom slightly cramped. Shower not working properly hence can't have proper shower. No floor matt/towel for floor, water may get in room carpet if had a proper shower.
2 night business trip

See all reviews

Pacific Hotel, London

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