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Fairfield Inn & Suites Pigeon Forge, Gatlinburg - Pigeon Forge (and vicinity)

2.5 stars
1650 ParkwaySeviervilleTN37862United States of America, ‏‎855-239-9483
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Excellent4.3 / 5
Vibe
Awesome vibe
Service
Fantastic service
Cleanliness
Clean
Amenities
Bad amenities
110See all 110 Hotels.com reviews
From 250 reviewsTripAdvisor Traveller Rating

Fairfield Inn & Suites Pigeon Forge, Gatlinburg - Pigeon Forge (and vicinity)

Hotel Info: 855-239-9483

from $119
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Balcony
  • Suite, 1 Queen Bed with Sofabed

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free continental breakfast
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Year Built 1994
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Pillowtop mattress
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Recent reviews

Excellent 4.3 /5 from 110 reviews

Fairfield Inn & Suites Pigeon Forge, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
AWESOME!!
2 night family trip
Fairfield Inn & Suites Pigeon Forge, Gatlinburg - Pigeon Forge (and vicinity)
Excellent4.0 / 5
Family getaway
Nice hotel, great breakfast and location. Had a small bathroom and the sink wasn't in the bathroom.
2 night family trip
Fairfield Inn & Suites Pigeon Forge, Gatlinburg - Pigeon Forge (and vicinity)
Good3.0 / 5
nice hotel in the Smokey Mountain area
Visiting the Smokey Mountain area
2 night romance trip
Fairfield Inn & Suites Pigeon Forge, Gatlinburg - Pigeon Forge (and vicinity)
Excellent4.0 / 5
Horrible customer service from the management
The entire trip was ruined when the 'incidentals' hold on my credit card was for $160. Our stay was for only one night. When I went to the front desk to alert them and get it straightened out, the clerk made three trips back to the manager's office to discuss it with her before I demanded that the manager come out to speak with me and she finally did. That was useless though because she was unapologetic, dismissive and snippy. when I asked for her boss' contact information, she informed me that she didn't have a boss and smirked. I've since complained to customercare@Marriott and still have not gotten a satisfactory response.
1 night family trip
Fairfield Inn & Suites Pigeon Forge, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
A few things
Stayed 3 nights the hotel was very clean and beds were really nice and comfortable. Free breakfast was so crowded with children couldn't use it. We had room key issue thru the whole stay. Overall a very clean well maintained hotel.
3 night family trip

See all reviews

Fairfield Inn & Suites Pigeon Forge, Gatlinburg - Pigeon Forge (and vicinity)

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