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The Ritz-Carlton, Kapalua, Maui Island

5 stars
1 Ritz Carlton DrLahainaHI96761United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.6 / 5
Service
Fantastic service
Amenities
Great amenities
Beach
Beautiful beach
Value for money
Poor value for money
401See all 401 Hotels.com reviews
From 2,640 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, Kapalua, Maui Island

Hotel Info: 866-539-8117

from $499
  • Ritz-Carlton Suite
  • Deluxe Room, Ocean View
  • Deluxe Room
  • Standard Room (Terrace)
  • Suite, Oceanfront
  • Suite, Ocean View
  • Club Room, 1 King Bed, Ocean View (Complimentary Food&Beverage in Lounge)
  • Suite, Ocean View (Residential)
  • Residential Garden View Suite
  • Suite, Oceanfront (Residential)
  • Suite, 2 Bedrooms, Oceanfront (Residential)
  • Suite, 2 Bedrooms, Ocean View (Residential)
  • Suite, 2 Bedrooms, Garden View (Residential)
  • Deluxe Room, Ocean View
  • Suite, Garden View (Residential)
  • Deluxe Room, Resort View
  • Club Room, 1 King Bed (Complimentary Food&Beverage in Lounge)
  • Suite, 2 Bedrooms, Garden View (Residential)
  • Suite, 2 Bedrooms, Ocean View (Residential)
  • Two Bedroom Oceanfront Suite
  • Room, Terrace

At a glance

Key facts

Hotel size

  • This hotel has 463 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking *

Offsite

  • Free area shuttle within 2 mi

  • Free beach shuttle

Other information

  • Smoke-free property

Also known as

  • Kapalua Ritz-Carlton
  • Ritz-Carlton Hotel Kapalua
  • Ritz-Carlton Kapalua
  • Ritz-Carlton Kapalua Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the health club or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 15 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 36.46 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Self parking costs USD 22.92 per day with in/out privileges

Valet parking costs USD 31.25 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 39 for adults and USD 18 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Free beach shuttle
  • Beach cabanas (surcharge)
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach sun loungers
  • Pool cabanas (surcharge)
  • Tennis on site
  • Spa tub
  • Beach towels
  • Pool sun loungers
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 27
  • Conference space
  • Meeting rooms 27
  • Conference space size (feet) - 25288
  • Conference space size (meters) - 2349
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1992
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished lanai
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Allow time-honored Hawaiian remedies to alleviate modern ailments in one of 15 treatment rooms, including two outdoor couples' cabanas; steam rooms, saunas, and spa tubs with lava stone walls; and relaxation areas with Basalt stone floors and rain showers. Most treatment rooms open to private outdoor shower gardens.Indulge in the healing powers of Waihua – the name ancient Hawaiians gave to water that is pure in every sense – at our luxury spa. Inspired by the spirit, The Ritz-Carlton, Kapalua's 17,500-square-foot spa offers a variety of treatments and therapies based on native Hawaiian healing and the potent plants, flowers, fruits and herbs abundant in the islands.Add vibrancy to your skin with a refreshing facial. Relieve stress and tension with one of the spa’s hot-stone Lomilomi massages. A full range of hair, manicure, pedicure, and waxing services are also available. The Ritz-Carlton, Kapalua realizes the importance of a healthy mind, a sound body and a fruitful lifestyle. In addition to the Waihua Spa, the resort offers a 24-hour ocean-view Fitness Center and a variety of fitness classes taught by an outstanding group of experienced and talented specialists who are committed to promoting lifelong healthy behaviors. The Ritz-Carlton, Kapalua Fitness Center offers a wide variety of mind/body fitness classes and equipment as well as personalized training on both our Cybex Strength and Balanced Body Pilates apparatus. If you are looking for inspiration and motivation the professionals at The Ritz-Carlton, Kapalua are here to assist you on your journey to health and wellness. Whether you are an avid yoga or Pilates practitioner, or a first-timer looking for something new, the resort has a class you are sure to enjoy.

Dining

The Banyan Tree - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Kai Sushi - Overlooking the ocean and pool, this sushi bar specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Burger Shack - This beach family restaurant specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Pool Bar and Cafe - This poolside cafe specializes in American cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Alaloa Lounge - Overlooking the ocean and pool, this lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Ecotours on site
  • Kayaking on site
  • Pilates classes on site
  • Playground on site
  • Rowing or canoeing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby

The Ritz-Carlton, Kapalua, Maui Island’s small print

Also known as

  • Kapalua Ritz-Carlton
  • Ritz-Carlton Hotel Kapalua
  • Ritz-Carlton Kapalua
  • Ritz-Carlton Kapalua Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the health club or fitness facility without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Guests under 15 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 36.46 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Beach access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge of USD 150

Self parking costs USD 22.92 per day with in/out privileges

Valet parking costs USD 31.25 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Buffet breakfast is offered for an extra charge of USD 39 for adults and USD 18 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Ritz-Carlton, Kapalua, Maui Island

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