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Grand Mercure Apartments Docklands, Docklands

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
18 Aquitania WayDocklandsVIC3008Australia, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Food
Food is not good
222See all 222 Hotels.com reviews
From 568 reviewsTripAdvisor Traveller Rating

Grand Mercure Apartments Docklands, Docklands

Hotel Info: 866-539-8117

from $127
  • Two Bedroom Apartment with Harbour View
  • Three Bedroom Apartment with Harbour Views
  • One Bedroom Harbour View
  • Studio Apartment
  • Two Bedroom Two Bathroom Apartment- Harbour View
  • Two Bedroom Apartment
  • Apartment, 1 Bedroom
  • Apartment, 1 Double Bed
  • Deluxe Studio Apartment
  • Deluxe Two Bedroom Apartment- Waterview
  • Two Bedroom Apartment
  • Deluxe Studio Apartment
  • One Bedroom Apartment
  • Deluxe One Bedroom Apartment - Water View
  • Three Bedroom Apartment Waterview

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
  • Express check-in/out
The check-in location differs from the property location. To check in, go to 18 Aquitania Way New Quay

Airport shuttle service is available on request. Contact the property in advance to make arrangements. Check-in for this property is based at a different location, 18 Aquitania Way, New Quay in Docklands at the Sebel Hotel Melbourne.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Docklands Apartments Grand Mercure
  • Docklands Grand Mercure
  • Grand Mercure Apartments Docklands Apartment
  • Grand Mercure Apartments Apartment
  • Grand Mercure Apartments Docklands
  • Grand Mercure Apartments

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 200 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 50

Self parking costs AUD 25.00 per night with in/out privileges

Parking is available nearby and costs AUD 25 per 24 hours

Rollaway beds are available for AUD 55 per night

Breakfast costs between AUD 5 and AUD 30 per person (approximately)

Cribs/Infant beds are available for AUD 15 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 18 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for AUD 18.00 per night (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Marina on site
Working away
  • Business center
  • Conference space size (feet) - 194
  • Conference space size (meters) - 18
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 8
  • Elevator/lift
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping

Special features

Dining

Carpi @ The Quays - Overlooking the ocean, this cafe specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Grand Mercure Apartments Docklands, Docklands’s small print

Also known as

  • Docklands Apartments Grand Mercure
  • Docklands Grand Mercure
  • Grand Mercure Apartments Docklands Apartment
  • Grand Mercure Apartments Apartment
  • Grand Mercure Apartments Docklands
  • Grand Mercure Apartments

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 200 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 50

Self parking costs AUD 25.00 per night with in/out privileges

Parking is available nearby and costs AUD 25 per 24 hours

Rollaway beds are available for AUD 55 per night

Breakfast costs between AUD 5 and AUD 30 per person (approximately)

Cribs/Infant beds are available for AUD 15 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 18 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for AUD 18.00 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 222 reviews

Grand Mercure Apartments Docklands, Docklands
Good3.0 / 5
Albert
Signage needs to be improved- Sebel is visible; Wifi did not work - could access internet from the room.
2 night trip
Grand Mercure Apartments Docklands, Docklands
Outstanding5.0 / 5
Great location at Docklands flash sale great value
Lack of information guide apartment. No emergency list on back of entrance door. No daily service of apartment (had to ask for clean towels.) Need to wall mount the dryer unsafe sitting on washing machine. Another towel rail in the bathroom is needed. No WiFi in apartment.
3 night trip
Grand Mercure Apartments Docklands, Docklands
Excellent4.0 / 5
Harmonious blend of calm surrounding and city buzz
Located amidst the Docklands precinct, Grand Mercure is ideally located for someone travelling to Melbourne. The inviting furnishings of the hotel made my 6 weeks stay a pleasant experience. Convenient layout of the suites meant that I could not resist temptation to cook and enjoy the meals from the balcony that offered a spectacular view of evening skyline. Grand Mercure is a perfect fillup for a home while away from ones own.
7 night business trip
Grand Mercure Apartments Docklands, Docklands
Poor1.0 / 5
worst stay ever in melbourne
very dirty,on booking person didn't want to know about by ACCOR PLUS CARD for any discounts I was entitled too. not worth $399
1 night romance trip
Grand Mercure Apartments Docklands, Docklands
Excellent4.0 / 5
Parking chaos
Check in heater didn't work and wrong bedroom configuration. Changed our room and not given adequate instructions on where to be able to do s u turn. Spent one and half hours changing rooms in peak hour in a Friday night. No assistance from staff. No daily service when our room was changed!
2 night family trip

See all reviews

Grand Mercure Apartments Docklands, Docklands

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