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Hilton Cartagena, Cartagena

4.5 stars
Avenida Almirante BrionNº 4-00, El Laguito, CartagenaBolivar130001Colombia, 855-239-9397
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Excellent4.4 / 5
Service
Fantastic service
Location
Great location
Pool
Great pool
Value
Value for money could be better
461See all 461 Hotels.com reviews
From 1,720 reviewsTripAdvisor Traveller Rating

Hilton Cartagena, Cartagena

Hotel Info: 855-239-9397

from $139
  • King Bed with City View
  • Group Rate
  • Standard 2 Twins
  • Executive Room, 1 King Bed, Business Lounge Access
  • Executive Room, 2 Queen Beds, Business Lounge Access
  • Standard room
  • Two Queen Beds, City View
  • Suite, 2 Queen Beds
  • King Bed
  • King Bed with Sea View
  • One King Bed, Ocean View
  • Suite, 2 Queen Beds
  • Room, 2 Queen Beds, Corner
  • Executive Suite, 1 King Bed, Business Lounge Access, City View
  • Presidential Suite, 1 King Bed
  • Suite, 1 King Bed
  • Standard Room, 1 Double Bed
  • Two twins with balcony seaview
  • Two Queen Beds, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 341 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

  • Free children's club

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 70 kg)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: COP 6560 per accommodation, per night
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: COP 150000.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of COP 20 for adults and COP 13 for children (approximately)

Pets are allowed for an extra charge of COP 100000 per accommodation, per day

WiFi is available in guestrooms for COP 5000 per day (rates may vary)

WiFi is available in public areas for COP 5000 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for COP 5000 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for COP 5000 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Spa services on site
  • Spa treatment room(s)
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Marina on site
  • Waterslide
  • Steam room
  • Pool sun loungers
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 26708
  • Conference space size (meters) - 2481
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1980
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Las Chivas Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Pizza Al Forno - This family restaurant specializes in pizza.

Kiosco Tibabuyes - This beach restaurant specializes in regional cuisine and serves lunch only. A children's menu is available.

Pool Bar - Overlooking the pool, this bar specializes in regional cuisine and serves lunch only. A children's menu is available.

Recreation

On Site

  • Marina on site
  • Outdoor tennis courts - 3
  • Sauna
  • Steam room
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Hilton Cartagena, Cartagena’s small print

Also known as

  • Cartagena Hilton
  • Hilton Cartagena
  • Hilton Hotel Cartagena
  • Cartagena Hilton Hotel
  • Hilton Cartagena Hotel Cartagena
  • Hilton Cartagena Hotel

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: COP 6560 per accommodation, per night
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Pet deposit: COP 150000.00 per stay

Optional extras

Buffet breakfast is offered for an extra charge of COP 20 for adults and COP 13 for children (approximately)

Pets are allowed for an extra charge of COP 100000 per accommodation, per day

WiFi is available in guestrooms for COP 5000 per day (rates may vary)

WiFi is available in public areas for COP 5000 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for COP 5000 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for COP 5000 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 461 reviews

Hilton Cartagena, Cartagena
Fair2.0 / 5
2 star hotel
We had other expectations about this hotel specially cause is a HILTON. We felt we were in a 2 star hotel. Old, poor maintenance of the building, breakfast not good at all. The room was clean and bed was comfortable but the room size was very small. Totally over price.
2 night romance trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Cartagena
The staff was amazing and was always on top of things. The pool is super awesome
1 night trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Exactly what a beach family vacation should be!
Great family vacation hotel. Great pools and good beach access, good breakfast and poolside service. You can walk to a mall or take a (cheap) taxi. Only complaint is that hotel's concierge referred us to a day trip (Isla del Encanto) that wasn't worth its price at all. Instead, ask a taxi driver and they will stick with you all day for much cheaper price or they will refer you to a boat driver who can take you to the islands.
6 night family trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Gretat place excellent service Best breakfast ever A+
5 night romance trip
Hilton Cartagena, Cartagena
Outstanding5.0 / 5
Happy in Cartegena
My daughter was moving to Cartegena to start a new job teaching Math. I booked this hotel so we could have a vacation prior to her moving into her apartment in Boca Grande. It was fabulous. The staff was accommodating, the breakfast buffet every morning was incredible. We dined at Tinajero twice and loved it each time. The food was outstanding as well as the service.
7 night family trip

See all reviews

Hilton Cartagena, Cartagena

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