All hotels in Heron Island, Queensland, Australia
1 room, 2 adults
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Heron Island Resort, Heron Island

4 stars
Via GladstoneHeron IslandQLD4000Australia, ‏‎800-491-6126
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Good3.9 / 5
Beach
Beautiful beach
Vibe
Awesome vibe
Value for money
Poor value for money
Room
Room is not nice
7See all 7 Hotels.com reviews
From 1,249 reviewsTripAdvisor Traveller Rating

Heron Island Resort, Heron Island

Hotel Info: 866-539-8117

from $196
  • Beachside Suite
  • Room (Reef)
  • Room (Turtle)
  • Suite, 1 King Bed with Sofabed, Beachside
  • Family Turtle Room Boat Transfer
  • Family Turtle Room
  • Reef Room Boat Transfer
  • Family Reef Room
  • Turtle Room Boat Transfer
  • Best of Heron Family Turtle Room Boat Transfer
  • Best of Heron Reef Room Boat Transfer
  • Best of Heron Turtle Room Boat Transfer
  • Beachside Suite, Boat Transfer
  • Family Reef Room Boat Transfer
  • Best of Heron Beachside Suite, Boat Transfer
  • Best of Heron Family Reef Room Boat Transfer
  • Reef Family Room
  • Family Room (Reef)
  • Family Room
  • Turtle Family Room
  • Reef Room
  • Turtle Room

At a glance

Key facts

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 9 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

Transportation

Parking

  • No parking

  • Self parking *

Other information

  • Resort fee included

Also known as

  • Heron Island Resort
  • Heron Island Hotel Heron Island

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs AUD 10 per night

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for AUD 5 per hour (rates may vary)

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Outdoor pool
  • Health club
  • Full-service spa
  • Helicopter/airplane tours on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing nearby
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable/satellite TV channels
Stay connected
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Aqua Soul Spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Shearwater Restaurant - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Heron Island Resort, Heron Island’s small print

Also known as

  • Heron Island Resort
  • Heron Island Hotel Heron Island

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs AUD 10 per night

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for AUD 5 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 7 reviews

Heron Island Resort, Heron Island
Excellent4.0 / 5
Conflicted
Overall we enjoyed ourselves on Heron Island but there were pluses and minuses... Reservations - central reservations was pretty frustrating. They are not co located with the reservations staff on the island and so there was confusion with our arrival dates and also we ended up PAYING TWICE. The staff did not have it in their system that we had prepaid and even though we showed full payment receipts from hotels.com, they needed to verify with central booking (which they could not do at the time), and so we were charged full price for all nights even though we prepaid. It has been 5 days since we checked out and this has STILL NOT BEEN RESOLVED. Rooms - if you have expectations of what a $300 room should look like, put them aside. The rooms are really basic... Not stylish or luxurious... I think you are paying for the location and also bc it must cost a lot to keep a place that isolated up and running. They do provide eco-chic toiletries which is a plus. Restaurant- same comment on the restaurant - zero ambiance, too bright lighting (an interesting juxtaposition to the signs in the rooms requesting you keep your lights dim in order to minimize impact on wildlife), service is hit or miss.... The food however is EXCELLENT! Dinner is prix fix and the options change daily. The food was gourmet made from local ingredients with international influences.
1 night family trip
Heron Island Resort, Heron Island
Outstanding5.0 / 5
Great for snorkelling
Due to the ferry not arriving at Heron Island till 4.30pm (takes 2 + hours) and checkout by 9.15am with ferry leaving at 10.00am in the morning, you need to stay 2 nights minimum- which is a bit of a scam for the resort! Although buffet breakfast is included in the room rate. If you can pay the extra and get a room looking over the water. I had a room in the 'trees'which is very dark and not much to look at from your small veranda. Saturday seafood buffet dinner is value for money. Staff are very friendly but can be a bit slow getting your drinks orders- so order as soon as you sit down or you might not get your drinks till 1/2 way through your dinner. Plenty of activities while you are there. Went to go on snorkeling trip but seas were rough so decided to just snorkel around near the resort which was great at high tide with plenty of coral and fish. Also near the wharf although a bit choppy- got to swim with sting rays, and various coloured mantra rays which was the highlight of the trip. You can walk right around the island (only 2 kms) and watch the sunset over the sea and shipwreck! Unfortunately didn't get to see any turtle hatch.
2 night trip

See all reviews

Heron Island Resort, Heron Island

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