All hotels in Heron Island, Queensland, Australia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Heron Island Resort, Heron Island

4-star4 stars
Via GladstoneHeron IslandQLD4000Australia

Beach resort in Heron Island with spa, outdoor pool
  • Free hot/cold buffet breakfast
Very Good8.4
Breakfast
Tasty breakfast
Beach
Beautiful beach
Location
Great location
Value for money
Value for money could be better
42See all 42 Hotels.com reviews
From 1,789 reviewsTripAdvisor Traveller Rating

Heron Island Resort, Heron Island

from $227
  • Family Room
  • Family Room (Reef)
  • Reef Room
  • Turtle Family Room
  • Turtle Room
  • Beachside Suite
  • Reef Family Room

At a glance

Key facts

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 9 AM
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

Transportation

Transfers

  • Airport shuttle during limited hours *

Parking

  • No parking

  • Self parking *

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Ecotours on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Scuba diving on site
  • Snorkeling on site
  • Beach towels
  • Pool umbrellas
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable/satellite TV channels
Stay connected
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Aqua Soul Spa. Massages are available on the beach and in the spa; other services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Shearwater Restaurant - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Heron Island Resort, Heron Island’s small print

Also known as

  • Heron Island Resort
  • Heron Island Hotel Heron Island

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs AUD 10 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in public areas for AUD 5 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Heron Island Resort, Heron Island

Top spots nearby

Recommended by this property

  • Heron Island Dock (0-minute walk)
  • The University of Queensland - Heron Island Research Station (2-minute walk)

Getting around

  • Gladstone, QLD (GLT) - 52.6 miles/84.7 km
  • Onsite parking not available
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.4 From 42 reviews

Heron Island Resort, Heron Island
Very Good8.0
Conflicted
Overall we enjoyed ourselves on Heron Island but there were pluses and minuses... Reservations - central reservations was pretty frustrating. They are not co located with the reservations staff on the island and so there was confusion with our arrival dates and also we ended up PAYING TWICE. The staff did not have it in their system that we had prepaid and even though we showed full payment receipts from hotels.com, they needed to verify with central booking (which they could not do at the time), and so we were charged full price for all nights even though we prepaid. It has been 5 days since we checked out and this has STILL NOT BEEN RESOLVED. Rooms - if you have expectations of what a $300 room should look like, put them aside. The rooms are really basic... Not stylish or luxurious... I think you are paying for the location and also bc it must cost a lot to keep a place that isolated up and running. They do provide eco-chic toiletries which is a plus. Restaurant- same comment on the restaurant - zero ambiance, too bright lighting (an interesting juxtaposition to the signs in the rooms requesting you keep your lights dim in order to minimize impact on wildlife), service is hit or miss.... The food however is EXCELLENT! Dinner is prix fix and the options change daily. The food was gourmet made from local ingredients with international influences.
A Traveler, us1 night family trip
Heron Island Resort, Heron Island
Very Good8.0
Wonderful turtles............
if you want to see turtles, turtles hatchings, black noddies, egrets, shark, sting rays, sea cucumbers, wonderful coral all from the beaches of the island without having to don scuba or even snorkelling wear then this is the place for you. if you are expecting 5 star and modern comforts then look elsewhere............
John, gb5 night trip
Heron Island Resort, Heron Island
Very Good8.0
Great for wildlife lovers
The resort is in good condition and service, food and general facilities are all good. The wildlife is fantastic and great if you love turtles, fish and sea birds (a bit in your face if you're not into it though). The restaurant is good, but there are are no other food options. Bar prices reasonable. Wifi arrangements are ok, but primitive ($5 for 100MB). We had poor weather, so no snorkelling, a rough transfer and it's not a great place in the rain. It's star turn is still the turtle nesting, so check the seasons before you book.
Neil, au3 night trip
Heron Island Resort, Heron Island
Exceptional10.0
Turtles for Christmas!
Absolutely amaZing place to spend Christmas. Saw mumma turtles laying and hatchlings going into the ocean at dusk. Take your own food if you don't want to pay the expensive Christmas Day food prices.
stacey, au4 night romance trip
Heron Island Resort, Heron Island
Exceptional10.0
Fantastic location, great service, poor rooms
Amazing location, turtles, sharks, mantas, reef and so on Old rooms with a number of maintenance issues Expensive dinners with very average quality
Timur, au4 night family trip

See all reviews

Heron Island Resort, Heron Island

Is the description of this hotel not correct? Tell us