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Palais Sheherazade & Spa, Fes

5 stars5 stars
23 Arsat Beniss Douh, MedinaFes30200Morocco, 800-491-6126
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Excellent4.4 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Wellness Area
Great wellness & sports facilities
68See all 68 Hotels.com reviews
From 591 reviewsTripAdvisor Traveller Rating

Palais Sheherazade & Spa, Fes

Hotel Info: 866-539-8117

from $144
  • Senior Suite
  • Suite Vizir
  • Ambassador Suite
  • Royal Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Extended parking (limited) *

Other information

  • Resort fee included

Also known as

  • Palais Sheherazade
  • Palais Sheherazade Fes
  • Palais Sheherazade Hotel
  • Palais Sheherazade Hotel Fes
  • Riad Sheherazade Fes
  • Riad Sheherazade Hotel Fes

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 41 per person, per night
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 400.00
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1200
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600 (up to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Extended parking is available for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Full-service spa
  • Steam room
Working away
  • Meeting rooms
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the riad's full-service spa, SSPA FES ANNE SEMONIN. Services include hot stone massages, sports massages, massages, and facials. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Gastronomique marocain - This restaurant specializes in Moroccan cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Palais Sheherazade & Spa, Fes’s small print

Also known as

  • Palais Sheherazade
  • Palais Sheherazade Fes
  • Palais Sheherazade Hotel
  • Palais Sheherazade Hotel Fes
  • Riad Sheherazade Fes
  • Riad Sheherazade Hotel Fes

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 41 per person, per night
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 400.00
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1200
  • New Year's Eve (31 December) Gala Dinner per child: MAD 600 (up to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Extended parking is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 68 reviews

Palais Sheherazade & Spa, Fes
Excellent4.0 / 5
Royal Experience
Amazing property. Beautiful, ornate rooms. Great and friendly service.
2 night romance trip
Palais Sheherazade & Spa, Fes
Fair2.0 / 5
the hotel is much more expensive for what they offer
4 night trip
Palais Sheherazade & Spa, Fes
Outstanding5.0 / 5
The breakfast needs significant improvement for a beautiful place as this!
3 night family trip
Palais Sheherazade & Spa, Fes
Outstanding5.0 / 5
An amazing palace
We enjoyed a great two night stays at this amazing palace. Thanks for the welcome.
1 night trip
Palais Sheherazade & Spa, Fes
Good3.0 / 5
Beautiful hotel but not 5 *
Location - close to the medina, and a 10 min taxi ride to the new town. Taxi's can drop you right outside the hotel door, so don't be folled into walking down the street when you first arrive. Health and safety - My daughter cut her leg on the table and my new trousers got damaged. When I showed them my daughter's leg and my trousers, they said this was part of the charm of the hotel. BUt they did offer to put a table cloth over the table. Around the pool is dangerous as there are no anti slip mats. My children were told off for walking water 1m away from the pool side! Food - We had breakfast included. On our first morning we had to ask for fruit. There is a selection of items brought out - semolina cakes (very bland), croissants were dry (they are more moist in the airport), 4 slices of fresh bread was brought out to us. If you want English tea ask for Lipton tea. It does take 20 mins for them to bring it to you. We had to ask for a new pot as it arrived luke warm. Coffee arrives very promptly and is bitter. When we asked for extras, they were always obliging. Arrival - we were told to wait at the restaurant table before checking in. Where they brought a selection of cookies and mint tea. We asked for water for the kids, which they did. The building and decor is so beautiful and a pleasure to look at. They could do with an information book in the rooms as you have to ask for everything from wifi codes, to breakfast times and what is included as part of your stay
4 night family trip

See all reviews

Palais Sheherazade & Spa, Fes

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